North Sydney, 2059, NSW,
Australia
Roads and Maritime Services Technographics
Roads and Maritime Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Roads and Maritime Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6900 Roads and Maritime Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Roads and Maritime Services has purchased the following applications: SAP SuccessFactors Employee Central for Core HR in 2008, Westpac QuickWeb for eCommerce in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Roads and Maritime Services is running and its propensity to invest more and deepen its relationship with SAP , Westpac or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Roads and Maritime Services revenues, which have grown to $868.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Roads and Maritime Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Roads and Maritime Services Tech Stack and Enterprise Applications
Roads and Maritime Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2008 | 2008 |
In 2008, Roads and Maritime Services implemented SAP SuccessFactors Employee Central to centralize Core HR capabilities across the agency. The deployment used the SuccessFactors HCM suite to create a foundation for workforce projects that aligned with organisational objectives and strategy, establishing SAP SuccessFactors Employee Central as the primary Core HR application for employee data and workforce analytics.
Configuration and functional modules emphasized Employee Central master data, Workforce Analytics, Core HR and Succession Planning, and talent management scorecards. The implementation included position management and employee self service components, plus payroll functional support as part of the SuccessFactors HCM suite, with functional subject matter experts designing dashboards, workforce planning tools, and talent and workforce intelligence capabilities.
Integration work drew on SAP R3 and on agency ERP and reporting programs to consolidate HR data from multiple systems for FTE, headcount, and organisational performance metrics. The program supported ESS deployment and SAP upgrades, and involved collaboration across the NSW public sector to meet external reporting requirements and to align HR data flows with broader ERP projects.
Governance and rollout were driven by internal functional HR and payroll specialists who participated in complex problem solving, testing, integration and HR solutions design. Stakeholder engagement included delivery of the Critical Skills Initiative enabling a workforce planning platform supported by SuccessFactors and SAP, and advising on core HR functional requirements to enable a transition to an enterprise HCM model.
The initiative delivered enterprise HR dashboards, talent management scorecards for executives, and an analytics capability to support payroll and KPI reporting, allowing Roads and Maritime Services to operate SAP SuccessFactors Employee Central as the agency Core HR system.
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Succession and Leadership Planning | HCM |
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2008 | 2008 |
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Workforce Analytics | HCM |
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2008 | 2008 |
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Roads and Maritime Services eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Westpac | Legacy | Westpac QuickWeb | eCommerce | eCommerce | n/a | 2015 | 2015 |
In 2015 Roads and Maritime Services implemented Westpac QuickWeb as an eCommerce application to handle online payment processing and integrate payment flows with procurement and contracting workflows. The deployment centered on Westpac QuickWeb online payment Web Services as the primary eCommerce interface for transactional payments linked to SAP-driven procurement and contract management processes.
Implementation work encompassed testing and configuration of payment Web Services and transaction orchestration between Westpac QuickWeb and RMS business functions. The engagement included functional validation of payment flows, interface message schemas, and automated web services testing for the Westpac QuickWeb endpoint to ensure consistent transaction handling within procurement and contract management scenarios.
Integration testing was executed as part of an SAP ERP Wave 2 integration project, with explicit interface work against RMS Downstream Apps, the EIP middleware using TIBCO, the AIP middleware using IIB, and Equip as the SAP integration target. Teams conducted Wave 2.1 UAT testing focused on SAP Procurement and Contract Management while running joint testing cycles that exercised Westpac QuickWeb online payment Web Services alongside RMS interface points.
Governance and rollout activities emphasized structured integration testing, RMS interface testing, and automated web services test automation to validate end-to-end flows. Testing and UAT phases were used to coordinate cutover readiness between the eCommerce payment layer, middleware components, and SAP functional modules, without presuming specific operational outcomes.
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IT Decision Makers and Key Stakeholders at Roads and Maritime Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director, People & Culture | Director | HR | |
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Business Partner People & Culture | Manager | HR | |
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Senior Manager, People & Culture | Manager | HR | |
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Senior Manager People and Culture | Manager | HR | |
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Apps Being Evaluated by Roads and Maritime Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||