San Francisco, CA, 94123-4406,
United States
Roam Artisan Burgers Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Roam Artisan Burgers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13 Roam Artisan Burgers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Roam Artisan Burgers has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Hang Gamified Loyalty for Customer Loyalty in 2024, Sentry for Application Performance Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Roam Artisan Burgers is running and its propensity to invest more and deepen its relationship with Google , Hang , Functional Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Roam Artisan Burgers revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Roam Artisan Burgers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hang | Legacy | Hang Gamified Loyalty | Customer Loyalty | CRM | n/a | 2024 | 2024 |
In 2024 Roam Artisan Burgers implemented Hang Gamified Loyalty as a Customer Loyalty application across its US restaurant locations to drive repeat visits and menu exploration. The deployment integrated Hang Gamified Loyalty directly with the restaurant point of sale environment via Toast integration to capture dine-in transactions and attribute revenue to loyalty membership at source.
The implementation emphasized gamification mechanics, points accrual, and rewards redemption tied to menu exploration, while provisioning CRM-level member profiles to support targeted engagement. Hang Gamified Loyalty was configured to support real-time point accrual and redemption at checkout, tiered reward progression to incentivize repeat visits, and CRM capture of member behavior for segmentation and campaign execution.
Operational coverage was limited to Roam’s US restaurants and the program workflow connected restaurant operations and marketing functions, with enrollment and member identification captured through the POS and CRM records. Governance and rollout were managed by restaurant and CRM stakeholders to coordinate in-store activation and marketing communications, and outcomes reported include a 92% increase in customer value, a 28% increase in dine-in revenue, and loyalty members now accounting for 49% of dine-in revenue.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Functional Software | Legacy | Sentry | Application Performance Management | ITSM | n/a | 2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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