Gaithersburg, 20877, MD,
United States
Roboz Surgical Instrument Co, Inc Technographics
Roboz Surgical Instrument Co, Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Roboz Surgical Instrument Co, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Roboz Surgical Instrument Co, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Roboz Surgical Instrument Co, Inc has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2014, Oracle NetSuite CRM for CRM in 2013, GoDaddy for Application Hosting and Computing Services in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Roboz Surgical Instrument Co, Inc is running and its propensity to invest more and deepen its relationship with LivePerson , Oracle , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Roboz Surgical Instrument Co, Inc revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Roboz Surgical Instrument Co, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Roboz Surgical Instrument Co, Inc Tech Stack and Enterprise Applications
Roboz Surgical Instrument Co, Inc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Roboz Surgical Instrument Co, Inc implemented LivePerson Conversational Cloud on its public website. The deployment uses LivePerson Conversational Cloud within the Chatbots and Conversational AI category to deliver on-site conversational engagement for prospects and customers.
The implementation centers on an embedded web chat widget configured with automated messaging, canned response libraries, and agent-assisted escalation typical of Chatbots and Conversational AI platforms. Operational coverage is focused on customer service and sales functions, with a small internal team responsible for conversation templates, routing rules, and agent availability. The architecture is browser-facing and cloud-hosted, surfacing real-time messaging on product and support pages while governance emphasizes scripted workflows and clear operator handoff procedures to ensure consistent interactions.
|
Roboz Surgical Instrument Co, Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2013 | 2013 |
In 2013, Roboz Surgical Instrument Co, Inc implemented Oracle NetSuite CRM to centralize customer and sales activities across its small commercial organization. The deployment of Oracle NetSuite CRM aligned the company's CRM footprint with cloud based contact management, opportunity and pipeline management, lead capture and activity tracking capabilities, supporting core sales and customer service functions.
Configuration work emphasized account and contact hierarchies, opportunity stages, activity logging, and reportable sales pipeline views, with automation of routine sales tasks and email activity capture as part of the application setup. Governance introduced standardized data entry rules and sales process workflows to enforce consistent opportunity qualification and handoffs between sales and support, establishing Oracle NetSuite CRM as the single CRM system for Roboz Surgical Instrument Co, Inc within the CRM category.
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
Roboz Surgical Instrument Co, Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2012 | 2012 |
In 2012, Roboz Surgical Instrument Co, Inc implemented GoDaddy to host its corporate website. GoDaddy was adopted as the Application Hosting and Computing Services provider to deliver public web hosting and domain management for the company site at https://www.roboz.com/.
The deployment leverages GoDaddy-managed hosting and DNS administration, using provider control panel capabilities to manage site content, domain records, email routing, and certificate provisioning. Operational responsibility is scoped to marketing and customer-facing functions, with internal staff administering the GoDaddy control panel for content updates, domain renewals, and basic hosting configuration.
|
IT Decision Makers and Key Stakeholders at Roboz Surgical Instrument Co, Inc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Manager | Manager | Finance | ||||
| PRESIDENT | CXO | Finance |
Apps Being Evaluated by Roboz Surgical Instrument Co, Inc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||