Norwich, NR2 1EW,
United Kingdom
Rock Collection Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Rock Collection and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 430 Rock Collection employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rock Collection has purchased the following applications: ChannelMAX Refunds & Shipping Management for Shipping Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rock Collection is running and its propensity to invest more and deepen its relationship with ChannelMAX or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rock Collection revenues, which have grown to $133.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rock Collection intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ChannelMAX | Legacy | ChannelMAX Refunds & Shipping Management | Shipping Management | eCommerce | n/a | 2018 | 2018 |
In 2018, Rock Collection integrated ChannelMAX to link Amazon MWS and AWS workflows, according to a Trustpilot reviewer. The engagement targeted marketplace controls and repricing to support the retailer's UK online and retail channels.
The engagement is associated with ChannelMAX Refunds & Shipping Management, a Shipping Management solution. Functional capabilities referenced include RefundMAX for FBA reimbursement follow up, MCF tracking for multi channel fulfillment visibility, and repricing and marketplace control modules for listing and price governance. These components align with Shipping Management workflows around reimbursement reconciliation, fulfillment tracking, and marketplace feed governance.
Integrations explicitly cited in the reviewer note include Amazon MWS and AWS APIs for inventory, orders, and marketplace telemetry, which would be consumed by ChannelMAX Refunds & Shipping Management. Operational coverage focused on ecommerce and marketplace operations teams, with downstream impact on fulfillment and finance functions responsible for reimbursements and shipping reconciliation.
Use of ChannelMAX Refunds & Shipping Management for FBA reimbursements and MCF tracking is inferred from ChannelMAX public feature descriptions rather than a named case study for Rock Collection. A Trustpilot reviewer in April 2018 stated Rock Collection joined ChannelMAX to improve repricing and marketplace controls, noting that move supported growth, and governance implications include centralized refund reconciliation and structured fulfillment tracking workflows between marketplace operations and finance.
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