Rockford
600 South Rockford Drive,
Tempe, 85281, AZ,
United States
Tempe, 85281, AZ,
United States
1 480-967-3565
Manufacturing
Rockford Technographics
Rockford Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rockford and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Rockford employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rockford has purchased the following applications: Oracle Field Service Cloud (ex TOA ETAdirect) for Field Service Management in 2005, Microsoft 365 for Collaboration in 2015, AnyChart for Content Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rockford is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rockford revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rockford intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rockford Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | ERP Services and Operations | n/a | 2005 | 2006 |
In 2005, Rockford implemented Oracle Field Service Cloud (ex TOA ETAdirect) as part of an overall migration toward Oracle Applications. The deployment established Field Service Management capabilities to support the companys manufacturing service operations and formalize service contract execution.
Configuration centered on Oracle Field Service Cloud alongside TeleService, Interaction Center, Advanced Inbound, and Service Contracts, each configured to address dispatch and scheduling, inbound call processing, entitlement checks, and contract lifecycle handling. The implementation enforced standard field service workflows for technician assignment, ETA calculation, and real-time appointment orchestration consistent with Field Service Management practices. Oracle Field Service Cloud was configured to manage routing rules, appointment windows, and scheduling optimization.
The deployment was integrated into the broader Oracle Applications suite to align service contract records and support downstream billing and master data synchronization, preserving a single source for customer and service asset data. Integration patterns emphasized transactional handoffs between service execution and corporate applications, maintaining entitlement validation through Service Contracts and call intake continuity through Interaction Center and Advanced Inbound.
Operational scope covered field service, customer support, and dispatch functions within Rockford, with governance centered on centralizing service process workflows and standardizing entitlement and scheduling procedures. The program was positioned as a foundational Field Service Management implementation within Rockfords broader Oracle applications roadmap.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Rockford implemented Microsoft 365 to provide Collaboration capabilities across its United States manufacturing operations. The deployment established a cloud-hosted Microsoft 365 tenant for roughly 150 employees, and the presence of Office 365 Mail on Rockford's website confirms use of Exchange Online for outbound and public-facing mail flows. The implementation emphasized core collaboration infrastructure rather than industry specific applications.
Microsoft 365 was configured to deliver Exchange Online email, SharePoint Online intranet and document libraries, OneDrive for Business file synchronization, and Microsoft Teams for real-time collaboration. Identity and access management was centralized using Azure Active Directory to support account provisioning, role based access, and single sign-on for corporate applications. Operational coverage included communications, document management, and cross-functional collaboration spanning production, engineering, sales, and administrative functions, with IT governance concentrated on tenant administration and policy enforcement. This establishes Rockford Microsoft 365 Collaboration as the primary platform linking core business functions to cloud collaboration services.
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AnyChart | Legacy | AnyChart | Content Management | Content Management | n/a | 2011 | 2011 |
In 2011, Rockford implemented AnyChart in the Content Management category to deliver interactive visualization of in-car acoustical data and customer-configurable plotting capabilities. Rockford deployed AnyChart as a Content Management application to support both customer-facing configuration workflows and internal acoustical data visualization tasks.
The implementation used AnyChart XML configuration to define chart types and axis scaling, with explicit configurations for Logarithmic charts and Horizontal, Vertical and Thermometer gauges. XML-driven chart definitions controlled visual elements and axis properties, while the logarithmic base-10 x-axis was implemented to allow proper display of a large range of acoustical data without loss of information.
AJAX-based interaction was instrumented at the UI layer to allow customers to replot theoretical and real in-car acoustical data on the fly, enabling client-side replotting and dynamic updates to AnyChart-rendered visualizations. The deployment emphasized charting and data visualization modules, integrating XML configuration with asynchronous UI requests to support interactive analysis and customer configuration workflows.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Rockford
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Apps Being Evaluated by Rockford Executives
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FAQ - APPS RUN THE WORLD Rockford Technographics
Rockford is a Manufacturing organization based in United States,
with around 150 employees and annual revenues of $30.0 million.
Rockford operates a diverse technology stack with applications such as
Oracle Field Service Cloud (ex TOA ETAdirect), Microsoft 365 and AnyChart,
covering areas like Field Service Management, Collaboration and Content Management.
Rockford has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and AnyChart.
Rockford recently adopted applications including
Lumen Cloud (ex CenturyLink) in 2023, Lumen CDN in 2023 and Amazon EC2 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Rockford’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Rockford’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Rockford technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.