Rogers Communications
333 Bloor Street East,
Toronto, M4W 1G9, ON,
Canada
Toronto, M4W 1G9, ON,
Canada
1 416-935-7777
Communications
Rogers Communications Technographics
Rogers Communications Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rogers Communications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24000 Rogers Communications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rogers Communications has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2008, Oracle Cloud HCM Benefits for Benefits Administration in 2022, FreeWheel Demandsuite for Agency Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rogers Communications is running and its propensity to invest more and deepen its relationship with Oracle , Avature , Achievers, a Blackhawk Network Company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rogers Communications revenues, which have grown to $20.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rogers Communications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rogers Communications Tech Stack and Enterprise Applications
Rogers Communications ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2008 | 2008 |
In 2008, Rogers Communications implemented Oracle NetSuite ERP as its ERP Financial platform to consolidate core finance operations across the organization. The deployment used Oracle NetSuite ERP as the central financial ledger and reporting engine for corporate accounting activities.
The implementation focused on standard ERP Financial capabilities, with configuration of general ledger, accounts payable, accounts receivable, fixed asset management and financial reporting modules. The solution was configured to support multi entity accounting, intercompany processing and structured period close workflows to align financial consolidation practices.
Architecture relied on Oracle NetSuite ERP cloud hosted SaaS patterns, enabling centralized finance controls and role based access management within Rogers Communications finance functions. Operational scope covered finance, corporate accounting, treasury and financial planning teams, with configuration workstreams aligned to chart of accounts harmonization and accounting policy standardization.
Governance established centralized chart of accounts, standardized approval workflows and documented month end close procedures, supporting process consistency and ongoing financial governance. Training and change management were positioned to operationalize the platform across affected finance teams.
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ERP Financial | ERP |
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2018 | 2019 |
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ERP Financial | ERP |
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2022 | 2023 |
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Expense Management | ERP |
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2013 | 2013 |
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Rogers Communications HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM Benefits | Benefits Administration | HCM | n/a | 2022 | 2022 |
In 2022, Rogers Communications implemented Oracle Cloud HCM Benefits as a centralized Benefits Administration capability to support HR and payroll orchestration across its 24,000 employee base. The deployment was owned by Rogers Digital & Technology and aligned with the team mandate to deliver enterprise HR services and self-service experiences for employees and managers.
The Oracle Cloud HCM Benefits implementation focused on benefits configuration, eligibility and enrollment, benefits-related Fast Formulas, HCM extracts, BI reporting and personalized Oracle HCM views and workflows. Employee and manager self-service functionality was configured alongside absence and core HR touchpoints to ensure benefits events align with onboarding, leaves and payroll processing.
Integrations were explicitly supported between Oracle Cloud HCM Benefits and downstream systems, including Timekeeper, employee benefits providers, Pension, Total rewards, Discounts and company active directory. The program included batch processing orchestration for SaaS interfaces, monitoring of HCM extracts and coordinated handling of SSO, EFT and system outages with downstream owners and support groups.
Governance and operational processes emphasized RFC creation aligned to release calendars and embargo periods, formal change and incident management, ITQA and functional testing, and facilitation of JAD sessions to translate business requirements into technical configurations. Day to day support covered BAU activities from onboarding and system id generation to benefits and payroll coordination, with the Sr. Business Systems Analyst role providing configuration management, testing support and functional troubleshooting for Oracle Cloud HCM Benefits.
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Candidate Relationship Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2022 | 2022 |
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Employee Experience, Employee Engagement, Employee Recognition and Rewards Management | HCM |
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2015 | 2015 |
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HR Service Delivery | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2014 | 2015 |
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Onboarding | HCM |
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2014 | 2015 |
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Payroll | HCM |
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2022 | 2022 |
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Performance and Goal Management | HCM |
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2014 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2011 | 2011 |
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Workforce Management | HCM |
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2011 | 2011 |
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Rogers Communications ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreeWheel, A Comcast Company | Legacy | FreeWheel Demandsuite | Agency Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Rogers Communications deployed FreeWheel Demandsuite on its website to manage digital advertising operations. FreeWheel Demandsuite is used as an Agency Management platform to centralize campaign trafficking, ad decisioning, and inventory configuration across Rogers digital properties. The deployment positions FreeWheel Demandsuite as the operational control point for advertiser facing campaign setup and delivery governance.
Implementation scope centers on web properties, where FreeWheel Demandsuite handles creative assignment, schedule based pacing, frequency controls, and consolidated reporting for media sales and ad operations teams. The configuration connects campaign management and delivery controls to site ad serving and analytics stacks to support campaign measurement workflows and operational reporting. Governance shifted toward centralized campaign approval and trafficking workflows, aligning media sales, digital operations, and marketing functions around a single Agency Management instance.
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Enterprise Asset Management | ERP Services and Operations |
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2015 | 2016 |
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Facility Management | ERP Services and Operations |
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2014 | 2014 |
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Field Service Management | ERP Services and Operations |
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2011 | 2011 |
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Field Service Management | ERP Services and Operations |
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2014 | 2014 |
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OSS/BSS | ERP Services and Operations |
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2021 | 2021 |
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OSS/BSS | ERP Services and Operations |
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2021 | 2022 |
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OSS/BSS | ERP Services and Operations |
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2023 | 2024 |
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Retail Management | ERP Services and Operations |
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2015 | 2016 |
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Retail Management | ERP Services and Operations |
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2015 | 2016 |
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Retail Management | ERP Services and Operations |
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2015 | 2016 |
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Rogers Communications AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ML and Data Science Platforms | AI Development |
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2017 | 2018 |
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Rogers Communications AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Artificial Intelligence Marketing | AI-Powered Application |
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2021 | 2021 |
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Chatbots and Conversational AI | AI-Powered Application |
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2015 | 2015 |
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Rogers Communications Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2013 | 2018 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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Data Warehouse | Analytics and BI |
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2015 | 2016 |
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Rogers Communications Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Rogers Communications Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Content Management | Content Management |
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2024 | 2024 |
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Content Management | Content Management |
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2017 | 2017 |
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Contract Lifecycle Management | Content Management |
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2019 | 2019 |
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Intelligent Document Processing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Rogers Communications CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2020 | 2020 |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Customer Analytics | CRM |
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2013 | 2013 |
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Customer Analytics | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2022 |
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Customer Support | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Sales Engagement | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2021 | 2021 |
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Rogers Communications EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2021 |
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Rogers Communications ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Rogers Communications SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2019 | 2019 |
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Configure Price Quote (CPQ) | SPM |
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2008 | 2008 |
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Incentive Compensation Management | SPM |
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2014 | 2014 |
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Sales Performance Management | SPM |
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2017 | 2017 |
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Rogers Communications PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2010 | 2011 |
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Extract, Transform, and Load (ETL) | PaaS |
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2019 | 2019 |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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Robotic Process Automation | PaaS |
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2016 | 2017 |
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Rogers Communications IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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1989 | 1989 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Network Management and Monitoring | IaaS |
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2015 | 2016 |
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Rogers Communications Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2014 | 2014 |
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Rogers Communications Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Rogers Communications
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Rogers Communications Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Rogers Communications IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Rogers Communications digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Rogers Communications Technographics
Rogers Communications is a Communications organization based in Canada,
with around 24000 employees and annual revenues of $20.60 billion.
Rogers Communications operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Oracle Cloud HCM Benefits and FreeWheel Demandsuite,
covering areas like ERP Financial, Benefits Administration and Agency Management.
Rogers Communications has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and FreeWheel, A Comcast Company.
Rogers Communications recently adopted applications including
MadCap Xyleme LMS in 2024, Ericsson Service Orchestration and Assurance in 2023 and Oracle Cloud ERP in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Rogers Communications’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Rogers Communications’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Rogers Communications technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.