Matteson, 60443, IL,
United States
Rogers Enterprises Technographics
Rogers Enterprises Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rogers Enterprises and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Rogers Enterprises employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rogers Enterprises has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2020, UKG Ready (ex Kronos Workforce Ready) for Workforce Management in 2021, Tawk.to for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rogers Enterprises is running and its propensity to invest more and deepen its relationship with Microsoft , Fiserv , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rogers Enterprises revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rogers Enterprises intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rogers Enterprises Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Oracle E-Business Suite | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2020 | 2022 |
In 2020, Rogers Enterprises implemented Microsoft Dynamics 365 for Finance and Operations, replacing Oracle E-Business Suite for core financial processes. The deployment covered Rogers Enterprises, Inc., a 500 employee, $50,000,000 revenue retail jewelry chain with over 80 stores and corporate headquarters in Matteson, IL. The implementation targeted accounting and treasury functions including daily cash flow from store locations and payments into the Home Office.
Microsoft Dynamics 365 for Finance and Operations was configured to support ERP Financial requirements including general ledger, accounts payable, accounts receivable, cash and bank management, and bank reconciliation workflows. Configuration emphasized bank related journal entries, daily cash sheet reconciliation support, various account reconciliations, and recordkeeping to support unclaimed property filings. Role based workflows aligned with Staff Accountant responsibilities were instrumented to provide backup handling for daily cash sheet processes and to centralize transaction posting.
Operational scope included the Home Office accounting team and transactional feeds from retail store locations, consolidating cash movement and payments under a single ERP Financial backbone. Governance adjustments centered on standardized reconciliation procedures, centralized journal entry controls, and formalized process handoffs between store level cash handling and corporate accounting. The rollout focused on embedding core financial controls and accounting workflows into Microsoft Dynamics 365 for Finance and Operations to align store level cash processes with corporate finance operations.
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Payment Processing | ERP Financial Management |
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2016 | 2016 |
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2022 | 2022 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Ready (ex Kronos Workforce Ready) | Workforce Management | HCM | n/a | 2021 | 2021 |
In 2021, Rogers Enterprises implemented UKG Ready (ex Kronos Workforce Ready) to centralize hourly workforce processes across its United States retail operations. The 500 employee retailer deployed UKG Ready (ex Kronos Workforce Ready) as a core Workforce Management platform to standardize scheduling and timekeeping workflows between store-level managers and corporate HR.
Configuration focused on standard Workforce Management modules, including centralized employee scheduling, time and attendance capture, absence management, and employee self-service for shift swaps and time requests. The deployment included manager-facing scheduling tools and labor reporting capabilities consistent with Workforce Management functional workflows, and was configured for retail shift patterns and weekend coverage.
Operational coverage extended to store locations and corporate HR, with a phased rollout approach and governance centralized under HR and operations to manage scheduling policies and exception handling. Rogers Enterprises also references UKG Pro Workforce Management Ex UKG Dimensions on its public careers portal, indicating parallel visibility or usage of UKG Pro Workforce Management on the company website and potential touch points between applicant workflows and workforce scheduling.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Rogers Enterprises implemented Tawk.to on its public website to add live conversational touchpoints for customers. Rogers Enterprises deployed Tawk.to as a Chatbots and Conversational AI solution to support customer service and online sales functions, using the Tawk.to chat widget to capture real-time visitor interactions and offline messages.
Architecturally the deployment follows a SaaS widget model with Tawk.to delivering client-side JavaScript for browser embedding and a cloud-hosted agent console for message routing and transcript management. Functional capabilities in use include live chat, canned responses, visitor tracking and offline message capture, aligned to Chatbots and Conversational AI workflows for lead capture and issue triage, and the system is operated by Rogers Enterprises customer support and e-commerce teams on its United States website.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Rogers Enterprises
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Rogers Enterprises Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||