Bridgeport, 6610, CT,
United States
ROI Line Technographics
ROI Line Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ROI Line and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 ROI Line employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ROI Line has purchased the following applications: Oracle NetSuite CRM for CRM in 2011, Leaseweb Cloud for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ROI Line is running and its propensity to invest more and deepen its relationship with Oracle , Leaseweb or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ROI Line revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ROI Line intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ROI Line Tech Stack and Enterprise Applications
ROI Line CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2011 | 2011 |
In 2011, ROI Line implemented Oracle NetSuite CRM to centralize customer data and standardize front-office processes. ROI Line is a communications company with approximately 150 employees operating in the United States, and the deployment targeted core CRM objectives including unified account and contact records and consistent sales activity tracking.
The Oracle NetSuite CRM implementation emphasized standard CRM functional modules, including contact and account management, lead and opportunity management, activity and task management, case management for customer support, and embedded reporting and dashboarding for pipeline visibility. Configuration focused on aligning the system data model with the companys sales stages and service workflows, and on role based access to support sales, customer success, and marketing teams.
Operational rollout and governance included staged adoption across sales and support groups, documented process definitions for lead to opportunity progression, and governance controls for data quality and user permissions. The deployment is described as an enterprise CRM initiative within the CRM category, with administration and ongoing configuration managed internally to maintain sales process consistency and centralized customer records.
|
ROI Line IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Leaseweb | Legacy | Leaseweb Cloud | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021, ROI Line deployed Leaseweb Cloud to host its public website. ROI Line uses Leaseweb Cloud, classified as Application Hosting and Computing Services, to provide the compute and application delivery layer for its web-facing assets.
The implementation centers on cloud-hosted virtual instances and managed hosting capabilities typical of Application Hosting and Computing Services, including web server hosting, object storage for site assets, DNS and TLS/SSL termination, and content delivery workflows to serve the website. Leaseweb Cloud is used to provision and scale application tiers, manage network overlay and public IPs, and store static site content.
Operational coverage is focused on the company website and associated web operations that support marketing and customer-facing functions in the United States. Governance and rollout emphasize centralized cloud provisioning, DNS management, and standard deployment pipelines for site updates, establishing an operational model for ongoing web maintenance on Leaseweb Cloud.
|
IT Decision Makers and Key Stakeholders at ROI Line
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| VP of Operations | VP | Operations | ||||
| VP, Global Sourcing | VP | Procurement |
Apps Being Evaluated by ROI Line Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||