Athens, 11633,
Greece
ROM Psifiaki Greece Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ROM Psifiaki Greece and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12 ROM Psifiaki Greece employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ROM Psifiaki Greece has purchased the following applications: Liquid Web Cloud Servers for Application Hosting and Computing Services in 2017, Microsoft 365 for Collaboration in 2021, VortexHT for Customer Support in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ROM Psifiaki Greece is running and its propensity to invest more and deepen its relationship with Liquid Web , Hostwinds , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ROM Psifiaki Greece revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ROM Psifiaki Greece intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Liquid Web | Legacy | Liquid Web Cloud Servers | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 | ||
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Vortex Software | Legacy | VortexHT | Customer Support | CRM | n/a | 2022 | 2022 | In 2022, ROM Psifiaki Greece implemented VortexHT as part of the VORTEX suite to centralize helpdesk and ticketing, field service and CRM workflows across its Greek operations. VortexHT is deployed as a Customer Support application to unify ticket lifecycle management, dispatching, and customer record linkage across technical, commercial and finance functions, creating a single operational view for service requests and commercial follow up. The implementation focused on core Customer Support modules, including helpdesk and ticketing, field service coordination and CRM workflow orchestration. Configuration emphasized ticket routing, service-level tracking and integrated customer records to support end-to-end issue resolution and handoffs between field technicians and office-based staff, scaled to ROM Psifiaki s organizational size. VortexHT was integrated with the Pylon accounting system to connect service transactions to financial records, enabling service invoicing and accounting reconciliation tied to ticket activity. Governance concentrated on centralized ticketing procedures and cross-functional workflows, aligning technical teams with commercial and finance processes and improving coordination between those groups as reported in the implementation summary. |
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2022 | 2022 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2013 | 2013 |
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Web Content Management | Content Management |
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2018 | 2018 |
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