Lakewood, 80401, CO,
United States
Romanos Macaroni Grill Technographics
Romanos Macaroni Grill Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Romanos Macaroni Grill and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Romanos Macaroni Grill employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Romanos Macaroni Grill has purchased the following applications: Personica for Customer Loyalty in 2015, GoDaddy for Application Hosting and Computing Services in 2012, Proofpoint Email Security and Protection for Secure Email Gateways (SEGs) in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Romanos Macaroni Grill is running and its propensity to invest more and deepen its relationship with Fishbowl (formerly Personica) , cxLoyalty , Dstillery or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Romanos Macaroni Grill revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Romanos Macaroni Grill intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Romanos Macaroni Grill Tech Stack and Enterprise Applications
Romanos Macaroni Grill CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fishbowl (formerly Personica) | Legacy | Personica | Customer Loyalty | CRM | n/a | 2015 | 2015 |
In 2015, Romanos Macaroni Grill deployed Personica for Customer Loyalty. The implementation used Personica, provided by Fishbowl, and was instrumented on the public website to capture guest enrollment and initiate digital loyalty interactions.
The deployment configured Customer Loyalty functional capabilities common to the category, including member enrollment flows, points accrual and redemption logic, digital pass or voucher issuance, segmentation for targeted promotions, and centralized profile management. Personica was set up to maintain persistent loyalty profiles, enable campaign orchestration, and support reporting and basic analytics for marketing use.
Integration work centered on embedding Personica into website checkout and account areas to enable front-end enrollment, login, and reward redemption, while feeding data into a centralized loyalty database consumed by marketing and operations teams. The implementation emphasized web-based enrollment and digital redemption as the primary integration surface, with profile synchronization described as the central operational data flow.
Governance and operational ownership was aligned to marketing and guest experience functions, with program rules, tier structures, enrollment controls, and privacy handling incorporated into rollout plans. Configuration and workflow changes focused on standard Customer Loyalty processes, enabling site-level loyalty operations and campaign execution across Romanos Macaroni Grill locations in the United States.
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Customer Loyalty | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Romanos Macaroni Grill IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2012 | 2012 |
In 2012, Romanos Macaroni Grill deployed GoDaddy for Application Hosting and Computing Services to host and serve its corporate website. The implementation centers on GoDaddy as the provider of web hosting and domain services for the company website operated in the United States.
GoDaddy was provisioned to centralize web serving and DNS management, with site content updates and operational administration performed by Romanos Macaroni Grill’s marketing and IT teams. This deployment positions GoDaddy as the primary Application Hosting and Computing Services provider for the restaurant chain’s customer-facing web infrastructure.
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Romanos Macaroni Grill CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Proofpoint | Legacy | Proofpoint Email Security and Protection | Secure Email Gateways (SEGs) | CyberSecurity | n/a | 2011 | 2011 |
In 2011, Romanos Macaroni Grill implemented Proofpoint Email Security and Protection, classified under Secure Email Gateways (SEGs), to secure its corporate email environment across the leisure and hospitality business. The implementation targeted enterprise email protection for core business functions including corporate communications, finance, human resources and operations, centralizing email threat mitigation into a single SEG platform.
Proofpoint Email Security and Protection was configured to deliver standard Secure Email Gateways (SEGs) capabilities, including inbound and outbound filtering, anti phishing and malware scanning, URL defense, TLS enforcement, quarantine management, policy based routing and centralized reporting. Configuration and tuning were managed through the platform administrative console to enforce message handling policies and to surface security events for IT review.
Operational ownership rested with central IT security and email administration, with governance focused on policy definition, quarantine workflow, and incident handling procedures to manage phishing and malware events. The presence of Proofpoint Email Security and Protection is visible in Romanos Macaroni Grill site metadata and indicates the vendor is being used to protect the company email channel.
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IT Decision Makers and Key Stakeholders at Romanos Macaroni Grill
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Apps Being Evaluated by Romanos Macaroni Grill Executives
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