Root Inc.
80 East Rich Street,
Columbus, 43215, OH,
United States
Columbus, 43215, OH,
United States
1 402-475-2525
Insurance
Root Inc. Technographics
Root Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Root Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 765 Root Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Root Inc. has purchased the following applications: CCC APD Claims for Insurance Claims Management in 2023, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, DocuSign eSignature for Digital Signing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Root Inc. is running and its propensity to invest more and deepen its relationship with CCC Intelligent Solutions , ResNexus , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Root Inc. revenues, which have grown to $311.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Root Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Root Inc. Tech Stack and Enterprise Applications
Root Inc. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CCC Intelligent Solutions | Legacy | CCC APD Claims | Insurance Claims Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 Root Inc. expanded its use of CCC Intelligent Solutions technology by implementing CCC APD Claims to extend digital handling of First-Party Casualty alongside auto physical damage workflows. The CCC APD Claims implementation, categorized as Insurance Claims Management, connected APD claims data with First-Party Casualty capabilities to create unified digital workflows for auto physical damage and casualty claims across Root's United States claims operations.
The configuration emphasized digitizing bill intake and review, enabling rules-based review orchestration and straight-through processing paths where appropriate. CCC APD Claims was configured to support bill intake automation, claims workflow routing, adjudication review queues, and reporting to surface analytics-driven insights for claim handlers and managers.
Integrations centered on linking existing APD claims data streams into the CCC APD Claims environment to unify data models for physical damage and casualty files. Operational coverage focused on Root's US claims centers and impacted claims operations, casualty specialists, billing and payment teams, aligning data and workflow between auto physical damage and first-party casualty processes.
Governance work prioritized aligning intake and review policies to the new digital workflows and establishing staged rollout controls to expand CCC functionality across both APD and First-Party Casualty lines. The expansion aims to digitize bill intake and review, improve straight-through processing, and provide analytics-driven insights to improve claims efficiency and outcomes.
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Reservation and Booking Management | ERP Services and Operations |
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2021 | 2021 |
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Root Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Root Inc. implemented Google Workspace (Formerly Google G-Suite) as its cloud-hosted Collaboration platform. The deployment established a Google Workspace tenant tied to the joinroot.com domain, delivering core modules including Gmail, Google Drive, Google Docs, Sheets, Slides, Calendar, and the Google Workspace Admin console for centralized account and policy management.
Google Workspace (Formerly Google G-Suite) is used to support corporate email, calendaring, file storage, and real-time document collaboration across business functions. Governance is enforced through the Admin console with organizational unit provisioning, role-based access controls, and group management, enabling coordinated workflows for engineering, underwriting, product, customer support, and corporate IT within Root Inc.'s Collaboration environment.
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Root Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, Root Inc. deployed DocuSign eSignature as a Digital Signing solution on its public website. The implementation embeds the DocuSign eSignature experience into customer-facing web flows to capture legally binding electronic signatures for enrollment and policy documentation, delivering signature capture directly within web forms and sessions.
Technical architecture uses embedded signing and API-driven envelope creation to present signature requests and record audit trails, consistent with Digital Signing implementations. Functional capabilities implemented include template-driven agreements, recipient routing, and secure signature verification tied to the website session, and governance for electronic signature controls and document retention is positioned to align the DocuSign eSignature deployment with insurance compliance and operational workflows.
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Root Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2019 | 2019 |
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Root Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Root Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Root Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Root Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Root Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Root Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Root Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Root Inc. IT executives and key decision makers. This section highlights Root Inc.'s latest recorded technology evaluations, including Amazon Redshift for Data Warehouse on 2025-11-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Root Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Root Inc. Technographics
Root Inc. is a Insurance organization based in United States,
with around 765 employees and annual revenues of $311.0 million.
Root Inc. operates a diverse technology stack with applications such as
CCC APD Claims, Google Workspace (Formerly Google G-Suite) and DocuSign eSignature,
covering areas like Insurance Claims Management, Collaboration and Digital Signing.
Root Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CCC Intelligent Solutions, Google and DocuSign.
Root Inc. recently adopted applications including
CCC APD Claims in 2023, DocuSign eSignature in 2022 and ResNexus Booking in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Root Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Root Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Root Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.