AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Root Solutions Tech Stack and Enterprise Applications

Root Solutions HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Arlo Legacy Arlo Learning and Development HCM n/a 2020 2020
In 2020, Root Solutions implemented Arlo, deploying the Arlo application to support their Learning and Development needs. The Arlo instance is surfaced on the company website and is used to present course catalogs and manage participant booking flows for the professional services firm. Configuration emphasizes core Learning and Development capabilities such as course and session management, scheduling, bookings and attendee administration, with reporting and enrollment workflows centralized in the Arlo platform. The implementation is administered by internal training and service delivery staff, embedded on the public site to support client-facing course discovery and internal training operations across the United Kingdom.
Root Solutions AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Root Solutions implemented Zendesk Chat on their website, adopting a Chatbots and Conversational AI application to manage live visitor interactions and inbound inquiries. The deployment embedded the Zendesk Chat web widget on site pages to capture customer questions and basic lead information, with a scope aligned to a 30 person professional services firm and primary business functions of customer support and online lead capture. Zendesk Chat was configured with standard conversational capabilities including real time messaging, prebuilt response templates, visitor context and chat transcript capture, reflective of Chatbots and Conversational AI functionality. Conversations are handled through the Zendesk Chat agent interface and preserved as chat transcripts to support asynchronous follow up, with operating hour controls and offline forms used to manage availability. Governance emphasized agent access controls, template management and lightweight escalation workflows for handing complex inquiries to email or phone, and the architecture remained site embedded and browser based to suit the firm size and web facing service model.
Root Solutions Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019 Root Solutions implemented Microsoft 365 as its Collaboration platform. The implementation supported Collaboration across project delivery, client documentation, and internal communications for the 30 employee professional services firm in the United Kingdom. Root Solutions Microsoft 365 Collaboration aligns business functions in a cloud hosted tenant model and is surfaced in public site metadata. The deployment centered on Microsoft 365 services including Exchange Online for email, SharePoint Online for document and knowledge management, OneDrive for endpoint file synchronization, and Microsoft Teams for real time collaboration, reflecting standard Collaboration functional modules. Configuration and governance activities focused on tenant level user provisioning, mailbox and file access controls, SharePoint site architecture for client content, and Teams channel organization to support project workflows. The source indicates Microsoft 365 is referenced on their website.
Root Solutions CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2022 2022
Customer Support CRM 2021 2021
Marketing Analytics, Lead Generation CRM 2014 2014
Marketing Automation CRM 2014 2014
Root Solutions IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Root Solutions CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2022 2022
Secure Email Gateways (SEGs) CyberSecurity 2014 2014

IT Decision Makers and Key Stakeholders at Root Solutions

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Root Solutions Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Root Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Root Solutions digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Root Solutions Technographics
Root Solutions is a Professional Services organization based in United Kingdom, with around 30 employees and annual revenues of $2.0 million.
Root Solutions operates a diverse technology stack with applications such as Arlo, Zendesk Chat and Microsoft 365, covering areas like Learning and Development, Chatbots and Conversational AI and Collaboration.
Root Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Arlo, Zendesk and Microsoft.
Root Solutions recently adopted applications including FullStory in 2022, Microsoft Entra ID (formerly Azure Active Directory) in 2022 and Zendesk Service in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Root Solutions’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Root Solutions’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Root Solutions technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.