Rosen Hotels & Resorts
4000 International Drive,
Orlando, 32819, FL,
United States
Orlando, 32819, FL,
United States
1 866.337-6736
Leisure and Hospitality
Rosen Hotels & Resorts Technographics
Rosen Hotels & Resorts Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rosen Hotels & Resorts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Rosen Hotels & Resorts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rosen Hotels & Resorts has purchased the following applications: UKG Ready Talent Acquisition (ex Kronos Workforce Ready Talent Acquisition) for Recruiting in 2014, Sojern for Guest Management in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rosen Hotels & Resorts is running and its propensity to invest more and deepen its relationship with UKG , Sojern , SABRE or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rosen Hotels & Resorts revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rosen Hotels & Resorts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rosen Hotels & Resorts Tech Stack and Enterprise Applications
Rosen Hotels & Resorts HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Ready Talent Acquisition (ex Kronos Workforce Ready Talent Acquisition) | Recruiting | HCM | n/a | 2014 | 2014 |
In 2014 Rosen Hotels & Resorts implemented UKG Ready Talent Acquisition (ex Kronos Workforce Ready Talent Acquisition) as their applicant tracking system. The deployment used UKG Ready Talent Acquisition as an ATS on the company careers website to centralize Recruiting workflows for corporate HR and property-level talent teams at Rosen Hotels & Resorts.
The implementation focused on standard Recruiting functional modules, including requisition creation and approval, candidate application capture and tracking, resume parsing, interview scheduling, and offer management. Configuration work emphasized role-based workflows to reflect hospitality hiring patterns, supporting both hourly and salaried hiring processes and enabling configurable candidate status transitions and compliance-oriented recordkeeping.
Integration scope centered on embedding the ATS with the public careers portal so external candidates apply through the Rosen Hotels careers site, with system-side controls for multi-site requisition visibility and hiring owner permissions across properties in the United States. Governance included standardized requisition approval routing, recruiter and hiring manager role definitions, and operationalized hiring workflows to align property-level staffing with centralized HR oversight.
|
|
|
|
|
Workforce Management | HCM |
|
2014 | 2014 |
|
Rosen Hotels & Resorts ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Rosen Hotels & Resorts implemented Sojern on its website as a Guest Management solution. The deployment is focused on website-based guest engagement and audience activation, using Sojern to surface booking intent signals and build behavioral audience segments for targeted marketing. Rosen Hotels & Resorts Sojern Guest Management usage is oriented to capture web session data and to operationalize those audiences for on‑site and downstream campaign orchestration.
The implementation covers site-level tag deployment, audience segmentation workflows, and campaign activation pipelines consistent with Guest Management platforms. Operational ownership is centered in digital marketing and revenue strategy teams, with practical connections to web analytics and the reservations channel implied by the website integration. Governance emphasizes centralized audience definitions and campaign cadence to align property-level marketing with corporate demand management.
|
|
|
|
|
Reservation and Booking Management | ERP Services and Operations |
|
2017 | 2017 |
|
Rosen Hotels & Resorts Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Rosen Hotels & Resorts deployed Cisco Webex Meetings to provide enterprise audio and video collaboration, implementing Cisco Webex Meetings as a browser-accessible conferencing layer visible on the company website. This deployment positions the vendor application within the Audio Video and Web Conferencing category to support both internal corporate communications and operational coordination across hotel properties.
The implementation leverages standard Audio Video and Web Conferencing capabilities, including scheduled and ad hoc meetings, multi-party HD video, screen sharing, meeting recording, and participant controls for host moderation. Cisco Webex Meetings is described on the public site as the primary meeting tool, indicating a web-embedded or web-linked meeting flow for users and guests, and the configuration aligns with typical meeting orchestration, calendar scheduling integration, and browser-based join workflows.
Operational coverage is centered on Rosen Hotels & Resorts corporate IT and communications functions, with practical extension to property-level staff through web access. Governance is framed around centralized provisioning and meeting policy enforcement, using role-based access and meeting moderation controls to manage guest and employee sessions, and rollout was executed to surface Cisco Webex Meetings directly through the corporate website for streamlined access.
|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
Rosen Hotels & Resorts CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Tracking and Recording | CRM |
|
2014 | 2014 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2014 | 2014 |
|
Rosen Hotels & Resorts IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
Rosen Hotels & Resorts CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Rosen Hotels & Resorts
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Human Resources Director | Director | HR | |
|
|
|
Vice President and CFO | VP | Finance | |
|
|
|
CIO | CXO | Finance | |
|
|
|
President and Chief Operating Officer | CXO | Finance | |
|
|
|
Director of Finance | Director | Finance | |
|
|
|
Associate Director of Human Resources | Director | HR | |
|
|
|
Payroll Manager | Manager | Finance | |
|
Apps Being Evaluated by Rosen Hotels & Resorts Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Rosen Hotels & Resorts IT executives and key decision makers. This section highlights Rosen Hotels & Resorts's latest recorded technology evaluations, including Infor SCM for Supply Chain Management on 2025-10-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Rosen Hotels & Resorts digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-15 | Rosen Hotels & Resorts | Evaluated | Infor | Infor SCM | Supply Chain Management | SCM |
FAQ - APPS RUN THE WORLD Rosen Hotels & Resorts Technographics
Rosen Hotels & Resorts is a Leisure and Hospitality organization based in United States,
with around 5000 employees and annual revenues of $1.00 billion.
Rosen Hotels & Resorts operates a diverse technology stack with applications such as
UKG Ready Talent Acquisition (ex Kronos Workforce Ready Talent Acquisition), Sojern and Cisco Webex Meetings,
covering areas like Recruiting, Guest Management and Audio Video and Web Conferencing.
Rosen Hotels & Resorts has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Sojern and Cisco Systems.
Rosen Hotels & Resorts recently adopted applications including
Cisco Webex Meetings in 2020, Cisco IronPort Cloud Email Security in 2020 and Cisco Secure Email (formerly Email Security Appliance) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Rosen Hotels & Resorts’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Rosen Hotels & Resorts’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Rosen Hotels & Resorts technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.