Rostelecom
30 (building 1), Goncharnaya st.,
Moscow, 115172,
Russia
Moscow, 115172,
Russia
7 (499) 999-82-83
Communications
Rostelecom Technographics
Rostelecom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rostelecom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 170000 Rostelecom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rostelecom has purchased the following applications: SAP SuccessFactors Employee Central for Core HR in 2016, NetCracker Technology Digital Business Enablement for OSS/BSS in 2017, Bitrix24 CRM for CRM in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rostelecom is running and its propensity to invest more and deepen its relationship with SAP , NEC Corporation , Bitrix24 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rostelecom revenues, which have grown to $5.49 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rostelecom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rostelecom Tech Stack and Enterprise Applications
Rostelecom HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2016 | 2017 |
In 2016, Rostelecom implemented SAP SuccessFactors Employee Central, adopting Core HR to centralize employee master records and HR transactions for its approximately 170000 employees in Russia. The deployment positioned SAP SuccessFactors Employee Central as the primary Core HR system for workforce data and employee lifecycle management across the communications provider.
The implementation focused on standard Core HR capabilities typical for the category, including centralized employee profiles, organizational and position management, and core workforce administration workflows. Configuration work emphasized data model harmonization, role based access, and workflow orchestration for hires, transfers, and terminations to support consistent HR processing across business units.
Architecturally the program established an HRIS hub based on SAP SuccessFactors Employee Central to serve as the canonical source of truth for employee information, enabling downstream consumer services and HR reporting. The deployment built API ready master records and standardized HR event records, creating a foundation to connect payroll, identity directories, and downstream talent systems where required.
Governance changes accompanied the technical rollout, with strengthened data stewardship, centralized HR process ownership, and controlled provisioning for user access and authorizations. The move to SAP SuccessFactors Employee Central enabled Rostelecom to expand its digital workforce capabilities and to centralize Core HR operations within a cloud HR platform.
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Learning and Development | HCM |
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2016 | 2017 |
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Onboarding | HCM |
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2016 | 2017 |
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Performance and Goal Management | HCM |
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2016 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Succession and Leadership Planning | HCM |
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2016 | 2017 |
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Rostelecom ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEC Corporation | Legacy | NetCracker Technology Digital Business Enablement | OSS/BSS | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Rostelecom executed a transport SDN proof of concept that included deployment of NetCracker Technology Digital Business Enablement under the OSS/BSS category to exercise multidomain transport orchestration. The engagement positioned NetCracker Technology Digital Business Enablement as the umbrella transport SDN control layer, enabling hierarchical control across domain controllers and centralizing visibility for transport operations.
The implementation configured NEC Corporation and NetCracker software as a multidomain transport SDN controller that managed multiple underlying domain SDN controllers, supporting end-to-end control, automated provisioning, and service orchestration. Functional capabilities emphasized in the PoC included domain aggregation, centralized topology visibility, and automated operations workflows to coordinate service activation and fault management across optical layers.
The PoC integrated optical networking equipment from Huawei, NEC and Netcracker and Nokia, with each vendor domain controlled by its respective domain SDN controller and governed by the NEC/NetCracker umbrella controller. Operational coverage spanned three separate optical multivendor domains, aligning transport engineering and network operations teams around a single OSS/BSS-driven control plane implemented via NetCracker Technology Digital Business Enablement.
Governance adjustments focused on a hierarchical transport systems model to enable end-to-end policy enforcement and multivendor orchestration, reducing vendor lock-in risk and creating a foundation for multivendor infrastructure. Rostelecom reported the PoC demonstrated the ability to reduce costs and improve network automation while proving transport SDN compatibility across the included optical equipment vendors.
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Rostelecom CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Bitrix24 | Legacy | Bitrix24 CRM | CRM | CRM | n/a | 2021 | 2021 |
In 2021 Rostelecom implemented Bitrix24 CRM on its website, deploying the Bitrix24 CRM instance to capture web leads and to centralize customer interaction records for the communications provider. The implementation targets CRM workflows supporting sales and customer service business functions for a company with roughly 170000 employees, and it places the application squarely in the CRM category for enterprise customer engagement.
Configuration details emphasize web lead capture and inbound customer interaction handling, using site-embedded forms and CRM record creation to feed contact and lead management, sales pipeline tracking, activity logging, and case management workflows. The deployment aligns role based access and process templates to standardize sales and service tasks, and it operationalizes web to CRM data flows to ensure customer facing teams can triage inquiries and manage follow up within the Bitrix24 CRM environment.
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IT Decision Makers and Key Stakeholders at Rostelecom
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of HRM Technologies and Analytics | Director | HR | |
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Senior Vice President - CFO | VP | Finance | |
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Deputy PR Director | Director | Marketing | |
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Senior VP, Organizational Development & Human Resources | VP | HR | |
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Director HR | Director | HR | |
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Director HR | Director | HR | |
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HR Business Partner IT | Manager | HR | |
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HR Manager | Manager | HR | |
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Apps Being Evaluated by Rostelecom Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Rostelecom IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Rostelecom digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Rostelecom Technographics
Rostelecom is a Communications organization based in Russia,
with around 170000 employees and annual revenues of $5.49 billion.
Rostelecom operates a diverse technology stack with applications such as
SAP SuccessFactors Employee Central, NetCracker Technology Digital Business Enablement and Bitrix24 CRM,
covering areas like Core HR, OSS/BSS and CRM.
Rostelecom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, NEC Corporation and Bitrix24.
Rostelecom recently adopted applications including
Bitrix24 CRM in 2021, NetCracker Technology Digital Business Enablement in 2017 and SAP SuccessFactors Employee Central in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Rostelecom’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Rostelecom’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Rostelecom technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.