Rostelecom Digital Transformation Initiatives

About the Customer

Rostelecom is a provider of digital services and solutions in Russia, present in all market segments and covering millions of households in Russia.

In the mass market, the company develops a wide range of services for the family, including basic communication services and digital solutions for the Smart Home, online education, gamers, etc. The company provides innovative solutions in the areas of e-government, cybersecurity, cloud computing, healthcare, education, security, and housing and communal services.

Scope and Challenges

Because standardization and modernization of the HR process and tools have become risky, Rostelecom selects SAP to simplify and optimize it, and improve its talent acquisition and management processes, to ensure the company continues to attract and retain the best people across its markets.

Outcome and Implications

Rostelecom implemented SAP SuccessFactors Employee Central to transform all its data into a single structure. One centralized database, streamlined processes, and transparency into critical information like employee capabilities help ensure trust and satisfaction. The company also rolled out the SAP SuccessFactors Recruiting and SAP SuccessFactors Onboarding solutions to help reduce the burden placed by significant recruitment needs.

With the SAP SuccessFactors Performance & Goals, SAP SuccessFactors Compensation and SAP SuccessFactors Succession & Development solutions, Rostelecom standardized performance management and calibration across offices, leading to both cost savings and improvements in employee engagement.

Quotes

“As a large provider of innovative digital services, we needed to bring that same level of innovation to our internal processes,”... “We want to help build a new digital Russia, and we know a company as large as ours cannot be flexible and agile enough without the best HCM solutions in the market. After the recent implementation of SAP SuccessFactors solutions, we are now able to recruit top talent with the digital skills needed to differentiate us from competitors, while also providing a consistent working experience for all.”- said Nikita Cherkasenko, head of Assessment, Training, and Development at Rostelecom.

“Rostelecom’s goal is to build a new digital Russia. Like many businesses across the globe, it looked first to its people – 140,000 of them – and transforming HR as the core of its business transformation,” - said Mike Ettling, President at SAP SuccessFactors.