Moscow, 115172,
Russia
Rostelecom Russia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Rostelecom Russia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 136700 Rostelecom Russia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rostelecom Russia has purchased the following applications: Masterhost for Application Hosting and Computing Services in 2013, reCAPTCHA for Application Security (AppSec) in 2019, Eleveo Call Recording for Call Tracking and Recording in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rostelecom Russia is running and its propensity to invest more and deepen its relationship with Masterhost , Google , Eleveo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rostelecom Russia revenues, which have grown to $8.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rostelecom Russia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Masterhost | Legacy | Masterhost | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 |
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Legacy | reCAPTCHA | Application Security (AppSec) | CyberSecurity | n/a | 2019 | 2019 | |||
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Eleveo | Legacy | Eleveo Call Recording | Call Tracking and Recording | CRM | n/a | 2022 | 2023 | In 2022, Rostelecom deployed Eleveo Call Recording alongside Eleveo Quality Management to strengthen contact center quality programs. The rollout used tools from the Call Tracking and Recording category to centralize capture of voice and screen interactions across its contact center estate. The implementation included call recording and ScreenREC screen capture capabilities, plus quality management workflows for interaction review and evaluator scoring. Configuration emphasized interaction capture, sampling and review queues, and standardized evaluation templates to support consistent agent assessment. Operational coverage focused on Rostelecom’s contact centers, with a one year measurement period on Eleveo Quality Management and ScreenREC. After one year on Eleveo QM including ScreenREC, Rostelecom reported a 20% increase in QM productivity and avoided headcount increases while improving quality control and agent evaluation. Governance was adjusted to centralize review workflows and embed QM-driven evaluation into routine contact center operations. | |
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CRM | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2021 | 2021 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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