Svenstrup J, 9230,
Denmark
Royal Greenland Technographics
Royal Greenland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Royal Greenland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1900 Royal Greenland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Royal Greenland has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Microsoft Dynamics CRM for CRM in 2012, New Relic APM for Application Performance Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Royal Greenland is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Questback or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Royal Greenland revenues, which have grown to $710.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Royal Greenland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Royal Greenland Tech Stack and Enterprise Applications
Royal Greenland Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Royal Greenland implemented Cisco Webex Meetings on its corporate website to provide web-hosted conferencing for internal and external collaboration. Cisco Webex Meetings is used to deliver Audio Video and Web Conferencing capabilities via browser-accessible meeting flows, enabling participants to join through the company site without requiring separate installation.
The deployment emphasizes standard Audio Video and Web Conferencing functional modules, including meeting scheduling, browser-based join, screen sharing, meeting recording, host controls, and participant management consistent with enterprise web conferencing patterns. Operational coverage targets corporate communications and remote collaboration across commercial and supply chain functions, and governance is implemented through meeting access controls and host moderation workflows to secure web-facing conferencing sessions.
|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
Royal Greenland CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics CRM | CRM | CRM | n/a | 2012 | 2012 |
In 2012, Royal Greenland implemented Microsoft Dynamics CRM as its CRM to standardize customer and sales data. The deployment focused on supporting sales automation and mobile-enabled account management for corporate and field sales teams.
Microsoft Dynamics CRM was configured to deliver sales force automation, contact and account management, opportunity tracking, and mobile sales access, aligning CRM functional modules with enterprise sales workflows. The implementation emphasized mobile sales functionality to enable order taking and customer visit reporting while maintaining centralized customer records in Microsoft Dynamics CRM.
The CRM ran alongside an SAP Business Communications Management solution and the corporate intranet and corporate site, providing a coordinated platform for customer communications and internal content delivery. Operational coverage included sales, IT, and corporate communications functions within Royal Greenland, leveraging the intranet for internal access to customer data and communications workflows.
Governance centered on aligning sales process workflows, data stewardship and access controls between CRM and the corporate communications channels, with IT overseeing configuration and rollouts. Rollout coordination prioritized integration points with internal sites and communications tooling to ensure consistent customer information across Microsoft Dynamics CRM and related systems.
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Tag Management | CRM |
|
2021 | 2021 |
|
Royal Greenland ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2016 | 2016 |
In 2016, Royal Greenland implemented New Relic APM as its Application Performance Management solution to monitor the corporate website. The deployment used New Relic APM agent instrumentation across the web application tier and browser-side instrumentation to capture transaction traces, error analytics, throughput metrics, and real user experience data.
Royal Greenland uses New Relic APM for Application Performance Management to monitor the customer-facing website and support application operations and incident management workflows. The configuration provides centralized performance dashboards, alerting, and diagnostic traces to inform troubleshooting and application performance tuning while aligning with existing operational processes for availability and user experience.
|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
Royal Greenland IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Royal Greenland
Apps Being Evaluated by Royal Greenland Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||