Royaloak
15, 1, Outer Ring Rd, Vijaya Bank Colony, Dodda Banaswadi,
Bengaluru, 560043,
India
Bengaluru, 560043,
India
91 74061 75522
Retail
Royaloak Technographics
Royaloak Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Royaloak and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 705 Royaloak employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Royaloak has purchased the following applications: PeppyBooks Accounting for ERP Financial in 2025, PeppyBooks Distribution Management System (DMS) for Distribution ERP in 2025, Olark Live Chat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Royaloak is running and its propensity to invest more and deepen its relationship with PeppyBooks , Google , Olark or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Royaloak revenues, which have grown to $157.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Royaloak intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Royaloak Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PeppyBooks | Legacy | PeppyBooks Accounting | ERP Financial | ERP Financial Management | n/a | 2025 | 2025 |
In 2025 Royaloak implemented PeppyBooks Accounting to centralize finance and inventory management across its pan-India franchise network, using the PeppyBooks Accounting application within the ERP Financial category to cover finance and distribution process areas in India. The deployment is positioned to provide consolidated accounting and real-time inventory visibility for franchise operations, with a focus on sales posting, royalty tracking and GST compliance workflows.
Configuration and module usage emphasize franchise management, multi-branch accounting and inventory capabilities inferred from the vendor announcement, with PeppyBooks Accounting handling centralized ledgers, branch-level subledger rollups and inventory reconciliation processes. Functional capabilities implemented include real-time inventory control, consolidated financial reporting and automated royalty computation tied to franchise sales, consistent with standard ERP Financial workflows.
Operational coverage extends across Royaloak’s pan-India franchise network and distribution footprint, with PeppyBooks Accounting providing consolidated accounting reported by the application and operational inventory feeds for distribution control. The implementation scope centers on finance and distribution business functions, aligning point-of-sale and branch inventory transactions into a central accounting and inventory model.
Governance changes focus on centralized finance and franchise controls to track sales, royalties and GST compliance, updating workflows around accounting consolidation and franchise reporting. Royaloak PeppyBooks Accounting ERP Financial supports these governance controls by unifying multi-branch accounting, inventory management and franchise reporting under a single application.
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Payment Processing | ERP Financial Management |
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2024 | 2024 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PeppyBooks | Legacy | PeppyBooks Distribution Management System (DMS) | Distribution ERP | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025 Royaloak deployed PeppyBooks Distribution Management System DMS to centralize franchise accounting, inventory, and order management across Royaloak Furniture's nationwide stores in India. The implementation positions PeppyBooks Distribution Management System DMS as the primary Distribution ERP for coordinating financial and inventory workflows across the retail network.
The configuration emphasizes franchise-management and inventory/accounting modules, with explicit use of franchise accounting, online accounting, inventory visibility, order management, and automated royalty and settlement capabilities. Functional setup included module-level configuration for franchise settlements, centralized invoicing workflows, inventory replenishment rules, and order lifecycle management to support store to central office orchestration.
Operational coverage spans Royaloak's nationwide store footprint and central finance operations, aggregating store-level orders and inventory data into a unified system instance. The vendor states the solution will power online accounting, inventory and franchise management nationwide, enabling consolidated views for franchise finance and store operations without naming additional third party integrations.
Governance changes focused on standardizing franchise settlement processes and centralizing approval and reconciliation workflows for royalties and settlements. Process restructuring paired automated settlement routines with central oversight by the franchise finance function, creating a single control plane for accounting cadence and inventory governance across stores.
Reported outcomes include improved inventory visibility and automation of royalty and settlement processes as stated by the vendor, and a consolidated platform for online accounting and franchise-management across India. The deployment emphasizes operational standardization and centralized financial control using PeppyBooks Distribution Management System DMS as the core Distribution ERP.
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Franchise Management | ERP Services and Operations |
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2025 | 2025 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2025 | 2025 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Royaloak
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Royaloak Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Royaloak Technographics
Royaloak is a Retail organization based in India,
with around 705 employees and annual revenues of $157.0 million.
Royaloak operates a diverse technology stack with applications such as
PeppyBooks Accounting, PeppyBooks Distribution Management System (DMS) and Olark Live Chat,
covering areas like ERP Financial, Distribution ERP and Chatbots and Conversational AI.
Royaloak has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PeppyBooks and Olark.
Royaloak recently adopted applications including
PeppyBooks Accounting in 2025, PeppyBooks Distribution Management System (DMS) in 2025 and PeppyBooks Franchise Management in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Royaloak’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Royaloak’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Royaloak technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.