Maple Shade, 8052, NJ,
United States
RPM Performance Coatings Group, Inc Technographics
RPM Performance Coatings Group, Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RPM Performance Coatings Group, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 RPM Performance Coatings Group, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RPM Performance Coatings Group, Inc has purchased the following applications: Microsoft 365 for Collaboration in 2021, 8x8 Contact Center for Call Center in 2013, AT&T Personal Cloud for Application Hosting and Computing Services in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RPM Performance Coatings Group, Inc is running and its propensity to invest more and deepen its relationship with Microsoft , 8x8, Inc. , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RPM Performance Coatings Group, Inc revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RPM Performance Coatings Group, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RPM Performance Coatings Group, Inc Tech Stack and Enterprise Applications
RPM Performance Coatings Group, Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, RPM Performance Coatings Group, Inc implemented Microsoft 365 to deliver Collaboration capabilities across the organization. The deployment standardized on Microsoft 365 services with Exchange Online for enterprise email, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document management, OneDrive for endpoint file synchronization, and Office desktop and web applications to support knowledge worker productivity.
The implementation followed a cloud first SaaS architecture with a single Microsoft 365 tenant and centralized administration, leveraging Azure Active Directory for identity and access control and applying role based administration for site and mailbox provisioning. Governance focused on information lifecycle and SharePoint site taxonomy to align manufacturing operations and corporate functions, with observable evidence of Microsoft 365 usage noted on the company website, positioning RPM Performance Coatings Group, Inc Microsoft 365 Collaboration to support cross functional collaboration across IT, operations, and commercial teams.
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RPM Performance Coatings Group, Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 8x8, Inc. | Legacy | 8x8 Contact Center | Call Center | CRM | n/a | 2013 | 2013 |
In 2013 RPM Performance Coatings Group, Inc deployed 8x8 Contact Center in the Call Center category to support global expansion and centralize customer-facing telephony and contact center operations. The implementation used 8x8 Contact Center as a single-vendor cloud platform providing voice, video and contact center functionality, designed to run over the open Internet without dedicated private voice lines.
The deployment consolidated telephony across multiple international sites onto one cloud platform, unifying all sites on a single telephony and contact center instance. Functional capabilities implemented included omnichannel contact handling, cloud voice and video, and centralized contact center routing and administration, which reduced operational complexity for the IT organization and accelerated time to market for new site activations.
Operational scope covered global sites and customer service operations, with the platform easing the workload of technical staff and ensuring ongoing business continuity. Governance moved toward centralized administration of telephony and contact center policies, and vendor consolidation simplified change control and continuity planning for contact center operations.
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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RPM Performance Coatings Group, Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AT&T | Legacy | AT&T Personal Cloud | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 |
In 2013, RPM Performance Coatings Group, Inc implemented AT&T Personal Cloud to host its public website, using the service as part of its Application Hosting and Computing Services footprint. The deployment centers on running the corporate web presence through AT&T Personal Cloud, providing externally accessible site hosting and managed infrastructure for web content delivery.
The AT&T Personal Cloud implementation aligns with standard hosting capabilities within Application Hosting and Computing Services, including virtualized compute allocation, managed storage for site assets, SSL termination and certificate management, and centralized administration via the provider portal. Configuration work focused on web server provisioning, content distribution optimization, and routine backup and snapshot policies to preserve site assets and support content updates.
Operational ownership sits with the company IT organization for day to day provisioning, access controls, and monitoring, while the platform is used specifically to serve marketing and customer-facing web content. Governance emphasized cloud account management, change control for website updates, and incident response workflows tied to the AT&T Personal Cloud management console.
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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RPM Performance Coatings Group, Inc CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at RPM Performance Coatings Group, Inc
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Apps Being Evaluated by RPM Performance Coatings Group, Inc Executives
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