RR Donnelley
35 W Wacker Dr,
Chicago, 60601, IL,
United States
Chicago, 60601, IL,
United States
1 312-326-8000
Professional Services
RR Donnelley Technographics
RR Donnelley Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RR Donnelley and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 32000 RR Donnelley employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RR Donnelley has purchased the following applications: SAP Lease Administration by Nakisa for Lease Management in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Zoominfo Platform for Account Based Marketing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RR Donnelley is running and its propensity to invest more and deepen its relationship with Nakisa , Cisco Systems , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RR Donnelley revenues, which have grown to $7.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RR Donnelley intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RR Donnelley Tech Stack and Enterprise Applications
RR Donnelley ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nakisa | Legacy | SAP Lease Administration by Nakisa | Lease Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 RR Donnelley implemented SAP Lease Administration by Nakisa to address IFRS 16 and ASC 842 compliance across its global lease portfolio. SAP Lease Administration by Nakisa is a Lease Management solution RR Donnelley selected for end-to-end lease management, accounting, and reporting to centralize lease accounting activities.
The implementation focused on lease contract intake, central lease inventory, lease accounting calculations for right of use assets and lease liabilities, amortization schedules, and statutory and management reporting. Configuration emphasized compliance engines for IFRS 16 and ASC 842, contract-level accounting rules, and automated journal generation consistent with corporate finance controls.
The deployment used native integration with SAP ERP financials to provide real-time connectivity to Asset Accounting, General Ledger, Accounts Payable, and Material Management modules. That native SAP ERP integration supported automated posting of lease journals and reconciliation flows between lease administration and core financial ledgers, enabling finance and accounting teams to maintain synchronized balances across systems while managing a global portfolio of lease contracts.
Governance changes centered on a centralized lease repository and standardized lease accounting workflows to improve audit readiness and control over lease data. The selection of SAP Lease Administration by Nakisa reflected RR Donnelley requirements for tight, native SAP ERP integration and end-to-end Lease Management processes to streamline lease management and accounting.
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RR Donnelley Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, RR Donnelley deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution on its corporate website. The implementation provides browser-based meeting join and public-facing meeting links embedded in the website, enabling live audio and video sessions to support client engagement and remote collaboration.
Cisco Webex Meetings is configured to deliver standard Audio Video and Web Conferencing capabilities including multi-party video conferencing, screen sharing, meeting recording, host controls and attendee management, and in-browser joining for external participants. Administration and host configuration are managed through the Cisco Webex administration console and the Webex Meetings interface, aligning meeting controls and security settings with the company web presence, and positioning Cisco Webex Meetings as the organization’s web-accessible conferencing layer for customer-facing events and internal collaboration.
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Collaboration | Collaboration |
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2018 | 2018 |
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RR Donnelley CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2023 | 2023 |
In 2023, RR Donnelley deployed the Zoominfo Platform to support Account Based Marketing activities on their website, embedding platform functionality into public web pages and lead capture touchpoints. The implementation centers on website-based account identification, using the Zoominfo Platform to surface firmographic signals and intent indicators from site interactions, and to enrich contact and company profiles for downstream qualification workflows.
Functional capabilities in use include contact and company enrichment, intent data feeds, and account scoring consistent with Account Based Marketing solutions, applied to prioritize accounts for marketing and demand generation orchestration. RR Donnelley uses Zoominfo Platform for Account Based Marketing to support marketing, demand generation and ABM team workflows, with governance oriented around enrichment quality and the operational handoff of website-sourced leads into established qualification processes.
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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RR Donnelley TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2013 | 2013 |
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RR Donnelley IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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RR Donnelley CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at RR Donnelley
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Apps Being Evaluated by RR Donnelley Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from RR Donnelley IT executives and key decision makers. This section highlights RR Donnelley's latest recorded technology evaluations, including Xero Accounting for ERP Financial on 2025-07-08, Lattice Performance Management for Performance and Goal Management on 2025-04-03, and Albert for Artificial Intelligence Marketing on 2025-02-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the RR Donnelley digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-07-08 | RR Donnelley | Evaluated | Xero | Xero Accounting | ERP Financial | ERP |
| 2025-04-03 | RR Donnelley | Evaluated | Lattice | Lattice Performance Management | Performance and Goal Management | HCM |
| 2025-02-05 | RR Donnelley | Evaluated | Albert AI | Albert | Artificial Intelligence Marketing | AI-Powered Application |
FAQ - APPS RUN THE WORLD RR Donnelley Technographics
RR Donnelley is a Professional Services organization based in United States,
with around 32000 employees and annual revenues of $7.00 billion.
RR Donnelley operates a diverse technology stack with applications such as
SAP Lease Administration by Nakisa, Cisco Webex Meetings and Zoominfo Platform,
covering areas like Lease Management, Audio Video and Web Conferencing and Account Based Marketing.
RR Donnelley has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Nakisa, Cisco Systems and Zoominfo.
RR Donnelley recently adopted applications including
Zoominfo Platform in 2023, Salesforce Sales Cloud in 2021 and Cisco Webex Meetings in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of RR Donnelley’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates RR Donnelley’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete RR Donnelley technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.