RSA Security
2 Burlington Woods Dr, Suite 201,
Burlington, 1803, MA,
United States
Burlington, 1803, MA,
United States
1 800-995-5095
Professional Services
RSA Security Technographics
RSA Security Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RSA Security and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 RSA Security employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RSA Security has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2012, PeopleHR Core HR for Core HR in 2021, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RSA Security is running and its propensity to invest more and deepen its relationship with SAP , The Access Group , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RSA Security revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RSA Security intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RSA Security Tech Stack and Enterprise Applications
RSA Security ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012 RSA Security implemented SAP ERP ECC 6.0 as the core finance platform to unify its professional services and security divisions. The deployment emphasized ERP Financial capabilities and centralized Record to Report processes across both business units.
As the Record to Report process lead the team facilitated conference room pilot workshops to gather and document business requirements, completed fit gap assessments, and mapped to be process flows. Configuration and customizations were executed for SAP FICO modules and credit management via FSCM, addressing ledger and posting configuration, period end workflows, and finance master data harmonization.
The SAP ERP ECC 6.0 implementation included configuration touchpoints to integrate financial postings with Materials Management MM and Sales & Distribution, aligning procure to pay and order to cash flows with accounting entries. Operational scope targeted finance and commercial functions within the professional services and security divisions.
Governance relied on conference room pilot validation cycles and documented to be flows and fit gap artifacts to drive configuration decisions and custom code scopes. The engagement focused on establishing a controlled configuration baseline to support ongoing finance operations and cross functional transaction integrity.
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Expense Management | ERP |
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2011 | 2011 |
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RSA Security HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | PeopleHR Core HR | Core HR | HCM | n/a | 2021 | 2021 |
In 2021, RSA Security implemented PeopleHR Core HR. The deployment is a cloud-hosted instance reachable at rsa.peoplehr.accessacloud.com and serves as the primary Core HR system for RSA Security, covering an employee population of approximately 3,000 in the Professional Services organization.
PeopleHR Core HR was configured to centralize core employee records, absence and time off management, onboarding workflows, and employee self-service. Configuration emphasis reflects Core HR functional modules such as HRIS administration, document management for compliance, and workflow automation for hires and terminations, aligning day to day HR operations with standardized digital processes.
The public instance indicates a SaaS delivery model with web-based access for HR administrators and employees, enabling browser access to personnel profiles and self-service functions. Operational coverage is focused on HR and People Operations across RSA Security’s employee base, with role based access controls to support administrative and manager level approvals.
Governance for the implementation centered on process standardization, consolidated electronic recordkeeping, and configured approval flows to reduce fragmented HR data. The narrative is based on the hosted PeopleHR Core HR instance visible at rsa.peoplehr.accessacloud.com and the application’s positioning as RSA Security’s Core HR platform.
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Payroll | HCM |
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2021 | 2021 |
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RSA Security AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, RSA Security implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website, deploying the application as part of its Chatbots and Conversational AI capability to support web-based customer engagement and support functions. The implementation positions Salesforce Chat to handle real-time visitor interactions and to surface chat sessions directly to support staff for live assistance.
The deployment leveraged standard Chatbots and Conversational AI functional patterns, including a web chat widget, agent console handling, session queuing and routing, canned responses and scripted reply elements, and chat transcript capture for case handoff. Configuration focused on real-time routing and presence management to ensure incoming sessions are assigned to customer service and technical support agents, and on transcript retention to preserve conversation context for follow up.
Operational coverage centered on RSA Security customer support and technical support teams using Salesforce Chat on the corporate site, with governance implemented via routing rules, session handling policies, and agent response templates. The implementation emphasized conversational workflow orchestration and front-line support integration into web engagement processes, with administrative controls to manage availability, handoffs, and transcript logging.
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RSA Security Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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RSA Security Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Event Management | Collaboration |
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2019 | 2019 |
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RSA Security Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2021 | 2021 |
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RSA Security CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2012 | 2012 |
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RSA Security ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2022 | 2022 |
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RSA Security PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2020 | 2020 |
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RSA Security TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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RSA Security IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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RSA Security CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at RSA Security
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by RSA Security Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from RSA Security IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the RSA Security digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD RSA Security Technographics
RSA Security is a Professional Services organization based in United States,
with around 3000 employees and annual revenues of $500.0 million.
RSA Security operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, PeopleHR Core HR and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
RSA Security has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, The Access Group and Salesforce.
RSA Security recently adopted applications including
Freshservice in 2022, PeopleHR Core HR in 2021 and PeopleHR Payroll in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of RSA Security’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates RSA Security’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete RSA Security technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.