AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Ryan Specialty Group Tech Stack and Enterprise Applications

Ryan Specialty Group ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP S/4 HANA ERP Financial ERP n/a 2018 2018
In 2018, Ryan Specialty Group implemented SAP S/4 HANA. The deployment advanced a SaaS-first strategy the company initiated in 2017 when it went live as an early adopter of S/4HANA Public Cloud, positioning SAP S/4 HANA in the ERP Financial category as the core finance and procurement platform. The SAP S/4 HANA implementation focused on core financial management and procurement capabilities consistent with ERP Financial functionality, including accounts payable, invoice processing, purchasing workflows, and centralized master data for suppliers and vendors. Configuration emphasized cloud tenancy controls and automation of standard procurement approvals and invoice lifecycles to align finance and purchasing process orchestration with SaaS operations. Ryan Specialty Group engaged Highview to introduce managed integration and electronic data interchange into purchasing processes, leveraging EDI and automated data exchanges to connect suppliers and external trading partners. Integrations were implemented to support automated purchase order transmission, supplier confirmations, and electronic invoice exchanges, extending SAP S/4 HANA transaction flows into supplier networks and reducing manual handoffs between procurement and finance teams. Governance was structured around SaaS foundations and managed integration, with change controls and integration ownership centered on procurement and finance process owners. The program explicitly targeted automation and managed integration in purchasing to meet aggressive modernization goals, and the partnership with Highview provided a managed services approach to sustain ongoing EDI and integration operations.
ERP Financial ERP 2019 2020
ERP Financial ERP 2023 2024
Ryan Specialty Group HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workday Legacy Workday Benefits Benefits Administration HCM n/a 2022 2023
In 2022, Ryan Specialty Group implemented Workday Benefits as its core Benefits Administration solution. The deployment targeted benefits lifecycle management for the company's United States employee population of 4,350 and aligned benefits processes with the broader Workday application footprint. Workday Benefits was configured to manage plan setup, eligibility rules, enrollment windows, life event processing, and benefits election recordkeeping, reflecting standard Benefits Administration capabilities. Configuration work included defining plan types such as medical, dental, vision, flexible spending arrangements, and voluntary benefits, and instrumenting enrollment business rules to enforce eligibility and coverage tiers. The implementation integrated Workday Benefits with Workday Human Capital Management to source worker demographics, job and eligibility attributes, and hire and termination events, ensuring one source of truth for employee data used in benefits administration. Data synchronization supported open enrollment and ongoing lifecycle changes, with benefit election records persisted in Workday Benefits for reporting and administrative purposes. A Senior Workday Consultant was contracted beginning July 2022 to configure and support Workday Benefits Administration, working remotely with HR and benefits teams. Governance work focused on establishing enrollment workflows, approval routing, and change control for benefits configurations, and on operationalizing ongoing administration tasks within HR operations.
Candidate Relationship Management HCM 2019 2019
Core HR HCM 2019 2019
Core HR HCM 2022 2023
Employee Recognition and Rewards Management HCM 2021 2022
Learning and Development HCM 2024 2024
Onboarding HCM 2019 2019
Payroll HCM 2022 2023
Performance and Goal Management HCM 2022 2023
Recruiting, Applicant Tracking System HCM 2019 2019
Recruiting, Applicant Tracking System HCM 2018 2018
Workforce Analytics HCM 2023 2024
Ryan Specialty Group Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020 Ryan Specialty Group implemented Zoom to deliver Audio Video and Web Conferencing capabilities on its corporate website. The deployment is explicitly web facing, embedding Zoom-based meeting and webinar access directly into public and authenticated site pages for client interaction. The implementation focuses on core Audio Video and Web Conferencing functionality consistent with browser-based join flows, scheduled meeting links, live video and audio, screen sharing and session recording. Zoom is used as the application that provides real-time meeting orchestration and webinar hosting, with configuration centered on web-embedded access rather than on-premise conferencing infrastructure. Operationally the Zoom implementation is scoped to the company website as the primary integration point, enabling external counterparties and clients to initiate or join sessions from the browser. This architecture reduces friction for client-facing interactions by surfacing meeting join points within marketing and customer engagement pages, and by supporting hosted webinar workflows for distribution and relationship teams. Governance and process effects are oriented toward front-office use cases, placing responsibility for scheduling and session moderation with client engagement and distribution teams. Zoom is therefore positioned as the companys Audio Video and Web Conferencing tool for external meetings and webinars accessed through the Ryan Specialty Group website.
Collaboration Collaboration 2016 2016
Ryan Specialty Group Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2021 2021
Ryan Specialty Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2019 2019
Customer Experience CRM 2019 2019
Customer Support CRM 2017 2017
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2020 2020
Ryan Specialty Group ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2019 2019
Ryan Specialty Group PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
Transactional Email PaaS 2020 2020
Ryan Specialty Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
Ryan Specialty Group CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Secure Email Gateways (SEGs) CyberSecurity 2014 2014

IT Decision Makers and Key Stakeholders at Ryan Specialty Group

First Name Last Name Title Function Department Email Phone
Vice President of Human Resources VP HR
Vice President Human Resources VP HR
Vice President, Compensation & Benefits & Total Rewards Leader VP HR
Compensation Manager Manager HR
Global EVP & CHRO CXO HR
VP Human Resources VP HR
Payroll Manager Manager HR
Global Benefits Manager Manager HR
Manager, HRIS Manager HR

Apps Being Evaluated by Ryan Specialty Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ryan Specialty Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ryan Specialty Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ryan Specialty Group Technographics
Ryan Specialty Group is a Insurance organization based in United States, with around 4350 employees and annual revenues of $2.10 billion.
Ryan Specialty Group operates a diverse technology stack with applications such as SAP S/4 HANA, Workday Benefits and Zoom, covering areas like ERP Financial, Benefits Administration and Audio Video and Web Conferencing.
Ryan Specialty Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Workday and Zoom Video Communications.
Ryan Specialty Group recently adopted applications including Workday Learning in 2024, Workday Financial Management in 2023 and Workday Prism Analytics in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ryan Specialty Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ryan Specialty Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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