Ryman Hospitality Properties
One Gaylord Drive,
Nashville, 37214, TN,
United States
Nashville, 37214, TN,
United States
1 615-316-6000
Leisure and Hospitality
Ryman Hospitality Properties Technographics
Ryman Hospitality Properties Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ryman Hospitality Properties and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1269 Ryman Hospitality Properties employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ryman Hospitality Properties has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Microsoft 365 for Collaboration in 2015, New Relic APM for Application Performance Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ryman Hospitality Properties is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Tripleseat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ryman Hospitality Properties revenues, which have grown to $503.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ryman Hospitality Properties intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ryman Hospitality Properties Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, Ryman Hospitality Properties implemented Oracle NetSuite ERP. Oracle NetSuite ERP was deployed as the ERP Financial backbone to consolidate financial management, budgeting, and eCommerce back office across the Grand Ole Opry, Ryman Auditorium, Ole Red, Bluebird Cafe, and Wildhorse Saloon. The initiative aligned with a strategic mandate to grow eCommerce revenue and traffic while providing monthly P&L visibility and budget oversight for venue retail operations.
Implementation focused on core financial modules and order management capabilities typical of ERP Financial systems, configured to support general ledger, accounts payable, accounts receivable, revenue tracking, and consolidated P&L reporting. NetSuite configuration also covered order to cash workflows and inventory reconciliation to support merchandising and SKU level control for multiple retail outlets and online storefronts. Configuration included role based access controls to separate merchandising responsibilities from finance duties and to enable coordinators and designers to publish and merchandise product within governed processes.
Oracle NetSuite ERP was integrated with the Magento 2 eCommerce platform and supporting marketing and analytics tools specified in the program, including Celigo for integration orchestration, Google Analytics for traffic and conversion analysis, and Lucky Orange for session and behavior insights. The integration architecture synchronized orders, customer records, and inventory positions between Magento 2 and Oracle NetSuite ERP while analytics inputs informed merchandising, content prioritization, and campaign targeting. Operational coverage extended across eCommerce, merchandising, customer service, and marketing teams, with Basecamp used for project coordination and Photoshop used for creative production.
Governance emphasized cross functional workflows linking platform enhancements to UX improvements, content creation, merchandising initiatives, customer retention programs, and new sales channel onboarding. Processes were formalized for monthly financial close, P&L reporting, eCommerce budget management, and vendor relationship oversight to maintain alignment between internal partners and external vendors. Content publishing and merchandising workflows were established to support consistent catalog updates, promotion execution, and coordinated retail inclusive marketing campaigns.
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ERP Financial | ERP Financial Management |
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2022 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Ryman Hospitality Properties implemented Microsoft 365 as its Collaboration platform. The implementation is observable on the corporate website and identifies Microsoft 365 as the primary collaboration suite used by the company.
The Microsoft 365 deployment aligns with standard Collaboration capabilities, including enterprise email, cloud document storage and sharing, synchronous and asynchronous team collaboration, and desktop and web Office applications. Microsoft 365 was configured to provide SharePoint Online for intranet and document management, Exchange Online for corporate email, Microsoft Teams for real time collaboration, and OneDrive for individual file persistence, reflecting a typical SaaS tenancy architecture and productivity stack.
Operational coverage emphasizes corporate collaboration and productivity workflows across Ryman Hospitality Properties, supporting functions such as internal communications, document lifecycle management, and group collaboration. Governance elements consistent with a Microsoft 365 deployment include tenant level access controls, identity and authentication management via the Microsoft cloud identity framework, and policy driven information management to align with hospitality corporate requirements.
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Event Management | Collaboration |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2020 | 2020 |
In 2020, Ryman Hospitality Properties implemented New Relic APM, deploying an Application Performance Management capability to monitor its public website. The New Relic APM deployment focuses on server-side instrumentation of the web application to capture application metrics, transaction traces, error analytics, and service-level performance data for production monitoring.
New Relic APM is configured to feed dashboards and alerting aligned with digital operations and engineering workflows, supporting incident triage and ongoing performance tuning. The implementation centers on application agents collecting request-level and resource utilization telemetry, with dashboards and threshold-based alerts consumed by site reliability, engineering, and web operations teams to maintain website availability and responsiveness.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ryman Hospitality Properties
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Apps Being Evaluated by Ryman Hospitality Properties Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Ryman Hospitality Properties Technographics
Ryman Hospitality Properties is a Leisure and Hospitality organization based in United States,
with around 1269 employees and annual revenues of $503.0 million.
Ryman Hospitality Properties operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Microsoft 365 and New Relic APM,
covering areas like ERP Financial, Collaboration and Application Performance Management.
Ryman Hospitality Properties has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and New Relic.
Ryman Hospitality Properties recently adopted applications including
Oracle Cloud ERP in 2022, Tripleseat in 2022 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ryman Hospitality Properties’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ryman Hospitality Properties’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ryman Hospitality Properties technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.