Safexpress
Safexpress Cargo Complex, National Highway, Street Number 8, Mahipalpur Extension,
New Delhi, 110037,
India
New Delhi, 110037,
India
91 1800 11 3113
Distribution
Safexpress Technographics
Safexpress Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Safexpress and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Safexpress employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Safexpress has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Salesforce Marketing Cloud for Marketing Automation in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Safexpress is running and its propensity to invest more and deepen its relationship with Oracle , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Safexpress revenues, which have grown to $248.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Safexpress intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Safexpress Tech Stack and Enterprise Applications
Safexpress ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Safexpress implemented Oracle Cloud ERP as its ERP Financial solution to centralize finance operations and meet complex tax and reporting requirements. The deployment targeted core finance business functions including accounts receivable, invoicing, approvals, and real time financial reporting, with adoption by finance, executive, and managerial teams across the company.
Oracle Cloud ERP was configured to deliver finance application capabilities and analytics, with emphasis on automated invoicing workflows and mobile approval flows. Oracle Cloud ERP provided real time data reporting and analytics capabilities that were used for executive and managerial decision making, and the suite was leveraged to streamline a previously highly manual invoicing process.
The implementation explicitly supported compliance with the Goods and Services Tax, enabling statutory tax reporting and consumption tax workflows required in India. The cloud delivery model removed routine hosting and data center management responsibilities from Safexpress IT staff, freeing IT to concentrate on higher value activities while Oracle Cloud ERP remained accessible from any mobile device for remote approvals.
Governance changes centered on digitizing invoice to cash processes and instituting mobile enabled approval controls, which shortened the deliver to collection cycle. Using Oracle Cloud ERP, Safexpress reduced its deliver to collection cycle by five days and eliminated paperwork through streamlined invoicing, while real time reporting revealed new business insights that improved decision making.
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Safexpress Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Safexpress implemented Cisco Webex Meetings and exposed the Cisco Webex Meetings interface on its public website, aligning the deployment with the Audio Video and Web Conferencing category. Safexpress is an India-based distribution company with approximately 3,000 employees, and the web‑hosted conferencing capability was positioned to support both internal collaboration and customer-facing meeting access through the site.
The Cisco Webex Meetings implementation included standard Audio Video and Web Conferencing functional modules such as scheduled meeting orchestration, real time audio and video, screen sharing, recording and playback, participant management and role based host controls. The deployment used browser and mobile join flows that are consistent with cloud delivered meeting platforms, enabling web attendees to join without additional client installation.
Architecturally the solution was delivered as a cloud hosted conferencing service integrated into Safexpress web properties to provide meeting join and scheduling entry points directly from the corporate website. Operational coverage targeted communications workflows and customer engagement touchpoints, supporting business functions across corporate communications, customer service and operations.
Governance for Cisco Webex Meetings focused on centralized user provisioning and meeting access policies, with IT and communications teams accountable for scheduling workflows, host permissions and meeting security configurations. The implementation narrative centers on embedding Cisco Webex Meetings into Safexpress web infrastructure to create a unified, web accessible conferencing layer for both internal and external meetings.
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Collaboration | Collaboration |
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2016 | 2016 |
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Safexpress CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Marketing Cloud | Marketing Automation | CRM | n/a | 2020 | 2020 |
In 2020, Safexpress deployed Salesforce Marketing Cloud to establish website-focused Marketing Automation for its digital customer engagement. Salesforce Marketing Cloud was provisioned as the principal marketing automation platform on the corporate web channel to manage outbound communications and automated journeys.
The implementation concentrated on core Marketing Automation capabilities, including email campaign management, journey orchestration, web behavioral tracking, audience segmentation, data modeling and content personalization. Configuration work emphasized data extensions for customer profiles, consent and preference capture, segmentation rules and automated orchestration of multi-step campaigns.
Instrumentation targets the Safexpress website to capture behavioral events and to trigger automated journeys and personalized content delivery, positioning the platform to support marketing and customer experience teams. Operational coverage is centered on online touchpoints and web-driven campaign execution rather than back-office transaction systems.
Governance and rollout were organized through a centralized marketing operations function with formal content approval workflows, segmentation standards and campaign governance to control audience targeting and messaging cadence. Implementation narratives focus on system architecture tied to web event capture and Marketing Automation workflows rather than integrations with other named enterprise systems.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Safexpress PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Safexpress IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Safexpress
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Safexpress Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Safexpress IT executives and key decision makers. This section highlights Safexpress's latest recorded technology evaluations, including Epic Cupid for Healthcare ERP on 2024-06-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Safexpress digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Safexpress Technographics
Safexpress is a Distribution organization based in India,
with around 3000 employees and annual revenues of $248.0 million.
Safexpress operates a diverse technology stack with applications such as
Oracle Cloud ERP, Cisco Webex Meetings and Salesforce Marketing Cloud,
covering areas like ERP Financial, Audio Video and Web Conferencing and Marketing Automation.
Safexpress has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Cisco Systems and Salesforce.
Safexpress recently adopted applications including
Salesforce Sales Cloud in 2021, Salesforce Marketing Cloud in 2020 and Amazon SES in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Safexpress’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Safexpress’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Safexpress technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.