Sage
C23-5 & 6 Cobalt Park Way Cobalt Business Park,
Newcastle Upon Tyne, NE28 9EJ,
United Kingdom
Newcastle Upon Tyne, NE28 9EJ,
United Kingdom
44 19 1479-5955
Professional Services
Sage Technographics
Sage Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sage and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11094 Sage employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sage has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2016, In-House ATS for Applicant Tracking System in 2013, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sage is running and its propensity to invest more and deepen its relationship with Sage , Bambora , In-House Applications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sage revenues, which have grown to $3.27 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sage intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sage Tech Stack and Enterprise Applications
Sage ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | n/a | 2016 | 2017 |
In 2016, Sage implemented Sage Business Cloud X3 as a central element of its Finance Transformation program, aligning the ERP rollout with the establishment of a European shared services center in Newcastle. The implementation is categorized as ERP Financial and targeted centralization of core finance activities within the new SSC.
Sage Business Cloud X3 was configured to deliver standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, multi entity consolidation, cash management and financial reporting. Configuration work emphasized a unified chart of accounts, intercompany processing, period close workflows and role based security to support shared services transaction processing and month end orchestration.
Operational coverage centered on finance and accounting functions hosted through the Newcastle European SSC, with the system supporting centralized transaction processing, treasury handoffs and consolidated financial close across European entities. Integrations and data flows were structured to support shared services operations rather than isolated site instances, enabling standard process templates and centralized master data governance across the SSC.
Governance for the rollout reoriented finance operations toward a centralized model, with staged deployments from the SSC and process standardization to onboard in scope entities and teams. The analyst supporting the project began engagement in August 2016, providing ongoing program level support for configuration, process alignment and SSC enablement.
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ERP Financial | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2020 | 2020 |
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Sage HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, Sage implemented an In-House ATS as its Applicant Tracking System and exposed the application flow through the corporate careers website. The In-House ATS functions as a web-facing in-house application integrated into the career portal, providing candidate-facing job search and online application submission directly on Sage's site.
The implementation emphasizes Applicant Tracking System capabilities common to the category, including job requisition publishing, structured application forms, candidate profile management, configurable status tracking, interview workflow orchestration, and reporting for recruitment governance. Operational responsibility is centered on HR and talent acquisition, with the system centralizing recruiter and hiring manager workflows and capturing structured application data to support hiring processes and compliance through the career site integration.
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Benefits Administration | HCM |
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2020 | 2020 |
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Employee Experience | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2012 | 2013 |
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Workforce Management | HCM |
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2012 | 2013 |
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Sage AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Sage deployed LivePerson Conversational Cloud on its website as a Chatbots and Conversational AI implementation. The deployment surfaces a web chat interface using LivePerson Conversational Cloud to manage automated conversational flows, intent recognition, session routing, and escalation to human agents for customer interactions on the public site. The implementation centers on conversational agent capabilities and runtime orchestration to handle front-line inbound customer contacts. The configuration emphasizes a chat widget and automated dialogue flows, human handoff and session management, and embedded conversational analytics for monitoring and tuning. Operational ownership is aligned to customer support and customer engagement teams, with governance focused on conversational content templates, flow versioning, and operational playbooks to manage routing, moderation, and agent escalation workflows.
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Sage Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Event Management | Collaboration |
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2017 | 2017 |
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Sage Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2013 | 2013 |
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Sage CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Call Center | CRM |
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2020 | 2021 |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Community Management | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2012 | 2013 |
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Tag Management | CRM |
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2018 | 2018 |
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Sage EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2018 | 2018 |
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Sage ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Sage PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Sage IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Sage CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Sage
| First Name | Last Name | Title | Function | Department | Phone | |
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Director, European Finance Operations | Director | Finance | |
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EVP &CIO | VP | Finance | |
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Executive Vice President Talent and Resourcing | VP | Procurement | |
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IT Director - Business Partner HR & Services | Director | HR | |
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Director of Financial Accounting and Control | Director | Finance | |
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Procurement Director, Marketing | Director | Procurement | |
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Commercial Finance Director | Northern Europe (Interim) | Director | Finance | |
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IT Director - United Kingdom and Ireland | Director | IT | |
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IT Director : Global Finance & Legal | Director | IT | |
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VP Services and Customer Success | VP | Customer Service | |
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Chief Customer Success Officer | CXO | Customer Service | |
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Customer Experience Manager | Manager | Customer Service | |
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Director of Customer Experience | Director | Customer Service | |
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Director Customer Success | Director | Customer Service | |
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Customer Service Manager | Manager | Customer Service | |
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Director of Workforce Management | Director | HR | |
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Customer Support Manager | Manager | Customer Service | |
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Service Delivery Team Lead | Manager | Operations | |
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Director of CCaaS and Self-Serve | Director | Finance | |
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Chief Product Officer | CXO | Finance | |
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Chief Technology Officer | CXO | IT | |
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VP of Product Development | VP | R&D | |
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Director of Engineering | Director | Finance | |
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Salesforce Administrator | Manager | Marketing | |
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Sr. Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Senior Project Manager - IT Enterprise Application Delivery | Manager | IT | |
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Global Director Professional Services | Director | Operations | |
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IT Delivery Manager | Manager | IT | |
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EVP of IT | VP | IT | |
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VP Finance Operations | VP | Finance | |
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Director of IT | Director | IT | |
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Senior Project Manager - Software Delivery | Manager | IT | |
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Apps Being Evaluated by Sage Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sage IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sage digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Sage Technographics
Sage is a Professional Services organization based in United Kingdom,
with around 11094 employees and annual revenues of $3.27 billion.
Sage operates a diverse technology stack with applications such as
Sage Business Cloud X3 (ex Sage ERP X3), In-House ATS and LivePerson Conversational Cloud,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Sage has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, In-House Applications and LivePerson.
Sage recently adopted applications including
Culture Amp in 2021, DocuSign eSignature in 2021 and LogMeIn GoToMyPC in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sage’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sage’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sage technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.