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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Sage Vegan Bistro Echo Park Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Brightcove Legacy Brightcove Audio Video and Web Conferencing Collaboration n/a 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Opinyin Legacy Opinyin CX Insights Customer Experience CRM n/a 2024 2024
In 2024, Sage Vegan Bistro Echo Park deployed Opinyin CX Insights in a Customer Experience deployment as the Opinyin App inside Sage Publishing's Freshdesk environment to capture NPS, CES and CSAT and to enable AI driven text analytics for customer service teams. The initial rollout targeted North America with an extension to global coverage, focusing on customer service personnel and supervisory roles. Opinyin CX Insights was configured to provide survey orchestration for NPS, CES and CSAT capture, automated survey triggers tied to ticket events, and AI driven text analytics that extract themes, sentiment and root cause signals. The implementation included Opinyin's Comparative Linguistic Analysis Score, CLAS, as a comparative scoring capability, and delivered real time dashboards tailored for agents, supervisors and managers to monitor CX drivers. The system was embedded as an Opinyin App within Freshdesk, enabling in ticket survey delivery and dashboard access inside the existing customer service workflow. Operational coverage encompassed customer service departments and workflows for frontline ticket resolution, quality review and supervisory escalation across the North America and global rollout footprint. Governance centered on operationalizing dashboards into agent and supervisory workflows so teams could act on surfaced CX drivers, with rollout sequencing aligned to service teams. The deployment explicitly improved survey response rates, increased confidence in scoring via CLAS, and provided agents, supervisors and managers with real time operational intelligence to inform service actions.
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2023 2023
IT Decision Makers and Key Stakeholders at Sage Vegan Bistro Echo Park
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Sage Vegan Bistro Echo Park Executives
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FAQ - APPS RUN THE WORLD Sage Vegan Bistro Echo Park Technographics

Sage Vegan Bistro Echo Park is a Leisure and Hospitality organization based in United States, with around 12 employees and annual revenues of $2.0 million.

Sage Vegan Bistro Echo Park operates a diverse technology stack with applications such as Brightcove, Opinyin CX Insights and New Relic APM, covering areas like Audio Video and Web Conferencing, Customer Experience and Application Performance Management.

Sage Vegan Bistro Echo Park has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Brightcove, Opinyin and New Relic.

Sage Vegan Bistro Echo Park recently adopted applications including Opinyin CX Insights in 2024, Brightcove in 2023 and New Relic APM in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Sage Vegan Bistro Echo Park’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Sage Vegan Bistro Echo Park’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Sage Vegan Bistro Echo Park technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.