Salem, 97302, OR,
United States
Salem Heating And Sheet Metal Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Salem Heating And Sheet Metal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Salem Heating And Sheet Metal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Salem Heating And Sheet Metal has purchased the following applications: Explorer Service Management for Field Service Management in 2021, Ecwid for eCommerce in 2021, Explorer Equipment Management for Inventory Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Salem Heating And Sheet Metal is running and its propensity to invest more and deepen its relationship with Explorer Software , Ecwid , Thryv or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Salem Heating And Sheet Metal revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Salem Heating And Sheet Metal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Explorer Software | Legacy | Explorer Service Management | Field Service Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Salem Heating And Sheet Metal implemented Explorer Service Management to support Field Service Management for its U.S. HVAC and service operations. The deployment is presented by Explorer as an Evolution customer case, and vendor documentation indicates the implementation spans payroll, dispatch and inventory capabilities for both field technicians and office personnel.
Explorer Service Management was configured to emphasize payroll processing, dispatch scheduling and equipment tracking modules, with inventory controls associated with equipment records. Dispatch functionality supported technician work assignment and real time scheduling workflows, while payroll captured time and job costing derived from field activity and service tickets.
Operational coverage included field service, back office payroll and parts inventory across Salem Heating And Sheet Metal operations in the United States. Governance established coordination between dispatch, inventory and payroll teams to align field and back office procedures, and the customer quote on Explorer highlights strong technical support and faster problem resolution during the rollout.
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Explorer Software | Legacy | Explorer Equipment Management | Inventory Management | SCM | n/a | 2019 | 2019 |
In 2019, Salem Heating And Sheet Metal implemented Explorer Equipment Management as its Inventory Management solution. The deployment is shown on Explorer Software's equipment management feature pages where Salem Heating is referenced using Explorer Evolution to maintain customer equipment records, warranties, and service history across its Oregon operations.
Explorer Equipment Management was configured to capture serialized equipment records, warranty lifecycle attributes, and detailed service history, reflecting Inventory Management capabilities focused on service organizations. Functional modules inferred from the feature pages include equipment record management, warranty tracking, service history logging, and parts inventory control with reservation workflows to support parts availability for service calls. Configuration emphasized service-driven inventory visibility and transactional logging to support dispatch decisions and parts fulfillment for field work.
Operational scope covered Salem Heating And Sheet Metal service operations in Oregon, supporting field technicians, dispatch, and parts procurement teams. Governance centered on centralized equipment data and standardized service record workflows to improve responsiveness and parts availability as described in the source. Salem Heating And Sheet Metal Explorer Equipment Management Inventory Management integration into service and parts processes provided a unified equipment and inventory record to inform service planning and customer support.
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Inventory Management | SCM |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Listing Management | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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