Salisbury Bancorp, Inc.
5 Bissell Street,
Lakeville, 6039, CT,
United States
Lakeville, 6039, CT,
United States
1 650-900-4520
Banking and Financial Services
Salisbury Bancorp, Inc. Technographics
Salisbury Bancorp, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Salisbury Bancorp, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 199 Salisbury Bancorp, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Salisbury Bancorp, Inc. has purchased the following applications: JHA SmartPay for Payment Processing in 2018, ChatBeacon Live Chat for Chatbots and Conversational AI in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Salisbury Bancorp, Inc. is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , Visa , ChatBeacon or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Salisbury Bancorp, Inc. revenues, which have grown to $51.6 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Salisbury Bancorp, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Salisbury Bancorp, Inc. Tech Stack and Enterprise Applications
Salisbury Bancorp, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | JHA SmartPay | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, Salisbury Bancorp, Inc. deployed JHA SmartPay on its public website to enable online payment acceptance within its digital channels. The deployment centers on Payment Processing for customer-initiated payments on the corporate site, with JHA SmartPay implemented as the bank facing payment gateway and customer checkout interface.
JHA SmartPay was configured to surface hosted payment pages and gateway processing for card and electronic payments, and to provide transaction reporting and settlement records typical of Payment Processing platforms. Configuration work focused on transaction routing, batch settlement artifacts, and operational reporting feeds that align with retail banking payment operations.
Integration scope explicitly included the Salisbury Bank website, where JHA SmartPay handles the payment capture flow and forwards transaction records into the bank’s payments operations for reconciliation and posting. Operational coverage spans digital banking touchpoints and payments operations teams, with workflows designed to move captured transactions into existing reconciliation and operational processing queues.
Governance and operational controls were structured around role based access to the payment administration console, transaction reporting cadence, and documented reconciliation workflows to support ongoing operations. The implementation narrative centers on Salisbury Bancorp, Inc. using JHA SmartPay for Payment Processing to support online payment intake, operational reporting, and the bank’s payments lifecycle management.
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Payment Processing | ERP |
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2021 | 2021 |
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Salisbury Bancorp, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ChatBeacon | Legacy | ChatBeacon Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Salisbury Bancorp, Inc. deployed ChatBeacon Live Chat on its public website, adopting Chatbots and Conversational AI to support customer engagement. The ChatBeacon Live Chat implementation is embedded on www.salisburybank.com and delivers a web based live chat widget providing real time messaging, conversational routing, and form based lead capture. Configuration emphasized session handling and agent transfer workflows to support digital account inquiries and retail banking customer interactions.
Operational ownership is handled by customer service and digital channels, with site agents managing chat sessions and queue based routing to staff. Governance included scripted conversational flows and agent triage procedures to standardize responses and escalate account or service issues. The ChatBeacon Live Chat deployment is configured to capture contact details and contextual session data for follow up and ongoing web based customer engagement.
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Salisbury Bancorp, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Salisbury Bancorp, Inc. embedded Cisco Webex Meetings on its public website to provide web-based conferencing capabilities. Cisco Webex Meetings serves as the bank's Audio Video and Web Conferencing solution, enabling browser-accessible meeting join, screen sharing, and session recording to support customer-facing interactions and internal collaboration workflows.
The deployment follows a cloud-hosted application model, with Cisco Webex Meetings delivered as a managed conferencing service and the web-embedded meeting access point integrated into the corporate site. Operational control and configuration are centered on IT and web teams, and the implementation focuses on web-based meeting orchestration, participant access management, and meeting scheduling and security features typical of Audio Video and Web Conferencing platforms.
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Salisbury Bancorp, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Document Management | Content Management |
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2016 | 2016 |
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Salisbury Bancorp, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Salisbury Bancorp, Inc. Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Asset and Wealth Management | Investment Management |
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2022 | 2022 |
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Portfolio and Investment Performance and Planning, Asset and Wealth Management | Investment Management |
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2022 | 2022 |
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Salisbury Bancorp, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Salisbury Bancorp, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Salisbury Bancorp, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Salisbury Bancorp, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Salisbury Bancorp, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Salisbury Bancorp, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Salisbury Bancorp, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Salisbury Bancorp, Inc. Technographics
Salisbury Bancorp, Inc. is a Banking and Financial Services organization based in United States,
with around 199 employees and annual revenues of $51.6 million.
Salisbury Bancorp, Inc. operates a diverse technology stack with applications such as
JHA SmartPay, ChatBeacon Live Chat and Cisco Webex Meetings,
covering areas like Payment Processing, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Salisbury Bancorp, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Jack Henry & Associates, ChatBeacon and Cisco Systems.
Salisbury Bancorp, Inc. recently adopted applications including
ChatBeacon Live Chat in 2022, SS&C Advent Black Diamond in 2022 and eMoney Advisor in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Salisbury Bancorp, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Salisbury Bancorp, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Salisbury Bancorp, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.