List of ChatBeacon Live Chat Customers
ChatBeacon
8801 South Yale Avenue Suite 460,
Tulsa, 74137, OK,
United States
Tulsa, 74137, OK,
United States
1 918-388-5900
Professional Services
10
$1M
Since 2010, our global team of researchers has been studying ChatBeacon Live Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ChatBeacon Live Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ChatBeacon Live Chat for Chatbots and Conversational AI include: Wilsonart, a United States based Manufacturing organisation with 4500 employees and revenues of $1.35 billion, Polyrey, a France based Manufacturing organisation with 639 employees and revenues of $220.0 million, Resopal, a Germany based Oil, Gas and Chemicals organisation with 630 employees and revenues of $220.0 million, Wilsonart UK, a United Kingdom based Manufacturing organisation with 150 employees and revenues of $79.0 million, Blanchard Machinery, a United States based Distribution organisation with 500 employees and revenues of $55.0 million and many others.
Contact us if you need a completed and verified list of companies using ChatBeacon Live Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ChatBeacon Live Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ASC Warranty | Communications | 50 | $5M | United States | ChatBeacon | ChatBeacon Live Chat | Chatbots and Conversational AI | 2021 | n/a |
In 2021 ASC Warranty deployed ChatBeacon Live Chat as an on-site conversational layer, embedding the ChatBeacon Live Chat widget into its customer-facing website. The implementation is aligned with the Chatbots and Conversational AI category and serves as the primary digital channel for real time customer engagement and inquiry handling on the site. The deployment uses a web embedded client model that connects agents to a cloud hosted conversational engine, providing persistent chat sessions and session transcripts for review and continuity.
Functionally the implementation emphasizes live chat agent consoles, canned responses and scripted conversation flows, visitor monitoring and chat transcript capture, reflecting typical Chatbots and Conversational AI capabilities. Operational scope centers on customer support and online sales inquiry handling, with the small customer service team operating the agent console and managing response templates. Governance practices focus on agent workflow configuration, chat routing rules and transcript retention on the website deployment, with phased activation across key pages and agent training to standardize responses.
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Balego & Associates | Distribution | 10 | $1M | United States | ChatBeacon | ChatBeacon Live Chat | Chatbots and Conversational AI | 2017 | n/a |
In 2017 Balego & Associates deployed ChatBeacon Live Chat on their public website, adopting a cloud hosted Chatbots and Conversational AI application to support customer engagement for a small distribution firm. The implementation centers on the ChatBeacon Live Chat web widget embedded across the site, delivering real time messaging to internal staff and capturing visitor contact information for follow up by a small operations team.
Configuration focused on standard ChatBeacon Live Chat functional capabilities typical for this Apps Category, including the agent console for staffed conversations, canned responses and scripted greetings, chat transcript capture, and a lightweight administrative console for form and greeting customization. Deployment was executed as a site level integration using the vendor provided embed and admin controls, with operational scope limited to web customer service and lead capture handled by Balego & Associates staff.
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Beacon Software Company | Professional Services | 10 | $1M | United States | ChatBeacon | ChatBeacon Live Chat | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Beacon Software Company implemented ChatBeacon Live Chat on its website. The deployment used ChatBeacon Live Chat to introduce Chatbots and Conversational AI capabilities for real-time visitor engagement on beaconsoftco.com, aligning the application with customer engagement and pre-sales business functions.
The implementation centered on a cloud-hosted, embedded web widget and the ChatBeacon Live Chat web administration console, configured with live messaging, automated greeting flows, canned responses, and session transcript capture. Operational ownership was assigned to combined support and sales personnel, workflows were scripted to standardize initial responses and escalation, and message routing was configured to notify internal staff through the application inbox and email notifications.
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Billion Automotive | Automotive | 10 | $1M | United States | ChatBeacon | ChatBeacon Live Chat | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Billion Automotive deployed ChatBeacon Live Chat on its public website to provide real-time customer engagement. The ChatBeacon Live Chat implementation falls within the Chatbots and Conversational AI category and was delivered as a site-embedded widget using client-side script, consistent with lightweight conversational agents commonly used by small business web presences. The deployment scope is focused on the corporate website, handling inbound visitor inquiries related to vehicle information and appointment requests in the automotive retail context.
ChatBeacon Live Chat was configured to support live agent handoff, automated greeting messages, session transcripts, and basic lead capture fields, aligning with standard Chatbots and Conversational AI functional capabilities for customer service and online sales lead capture. Operational ownership is concentrated within a small internal team that combines customer service and sales responsibilities, with ongoing governance centered on updating chat scripts, adjusting routing rules, and reviewing conversation transcripts to tune workflows. This Billion Automotive ChatBeacon Live Chat Chatbots and Conversational AI deployment directly supports the business functions of customer support and online lead generation.
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Blanchard Machinery | Distribution | 500 | $55M | United States | ChatBeacon | ChatBeacon Live Chat | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Blanchard Machinery implemented ChatBeacon Live Chat on its public website, deploying a customer-facing conversational layer consistent with the Chatbots and Conversational AI category. The deployment was scoped to the company website and targeted web visitors in the United States, reflecting the distributor’s digital customer engagement channel for parts inquiries and service questions.
ChatBeacon Live Chat was configured as a real-time web chat widget, leveraging typical Chatbots and Conversational AI capabilities such as proactive chat prompts, templated responses, and chat transcript capture. The implementation emphasized routing and queuing logic to direct incoming sessions to sales and customer service agents, and included form-based lead capture to collect contact and equipment details prior to agent handoff.
Operational coverage centered on sales and customer service teams, who handle web-originated leads and technical inquiries through the embedded ChatBeacon Live Chat interface. The implementation retained transcript logging and session records to support follow up, and positioned the chat channel as a first-line engagement point for onsite visitors and service customers across the company’s US operations.
Governance workstreams established standard operating procedures for live chat usage, including response templates, escalation rules, and agent availability windows, to ensure consistent handling of incoming conversations. Training and operational onboarding were applied to agent teams to align chat handling with existing customer support workflows and order inquiry processes.
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Manufacturing | 101 | $42M | United Kingdom | ChatBeacon | ChatBeacon Live Chat | Chatbots and Conversational AI | 2018 | n/a |
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Banking and Financial Services | 260 | $25M | United States | ChatBeacon | ChatBeacon Live Chat | Chatbots and Conversational AI | 2021 | n/a |
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Retail | 23 | $3M | United States | ChatBeacon | ChatBeacon Live Chat | Chatbots and Conversational AI | 2018 | n/a |
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Professional Services | 10 | $1M | United States | ChatBeacon | ChatBeacon Live Chat | Chatbots and Conversational AI | 2019 | n/a |
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Banking and Financial Services | 127 | $14M | United States | ChatBeacon | ChatBeacon Live Chat | Chatbots and Conversational AI | 2019 | n/a |
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Showing 1 to 10 of 32 entries
Buyer Intent: Companies Evaluating ChatBeacon Live Chat
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD ChatBeacon Live Chat Coverage
ChatBeacon Live Chat is a Chatbots and Conversational AI solution from ChatBeacon.
Companies worldwide use ChatBeacon Live Chat, from small firms to large enterprises across 21+ industries.
Organizations such as Wilsonart, Polyrey, Resopal, Wilsonart UK and Blanchard Machinery are recorded users of
ChatBeacon Live Chat for Chatbots and Conversational AI.
Companies using ChatBeacon Live Chat are most concentrated in Manufacturing, Oil, Gas and Chemicals and Distribution, with adoption spanning over 21 industries.
Companies using ChatBeacon Live Chat are most concentrated in United States, France and Germany, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ChatBeacon Live Chat across Americas, EMEA, and APAC.
Companies using ChatBeacon Live Chat range from small businesses with 0-100 employees - 59.38%, to mid-sized firms with 101-1,000 employees - 37.5%, large organizations with 1,001-10,000 employees - 3.13%, and global enterprises with 10,000+ employees - 0%.
Customers of ChatBeacon Live Chat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified ChatBeacon Live Chat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.