Salumed Pharmacy Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Salumed Pharmacy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Salumed Pharmacy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Salumed Pharmacy has purchased the following applications: Epicor Eagle N Series for Retail Management in 2013, Microsoft 365 for Collaboration in 2019, CallRail Call Tracking for Call Tracking and Recording in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Salumed Pharmacy is running and its propensity to invest more and deepen its relationship with Epicor , Microsoft , CallRail or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Salumed Pharmacy revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Salumed Pharmacy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Eagle N Series | Retail Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Salumed Pharmacy implemented Epicor Eagle N Series as its Retail Management solution. The deployment targeted the companys two Long Island locations and focused on strengthening multi-store operations and customer centricity for its Hispanic market.
Epicor Eagle N Series was configured to provide an integrated point of sale system, centralized inventory control, promotional pricing management, customer loyalty capabilities, and business analytics for reporting. Configuration work emphasized transaction accuracy to reduce pricing and inventory errors and to address operational requirements such as Spanish language labeling and Spanish language customer interactions.
The implementation unified POS and reporting across both stores, enabling centralized pricing and promotion orchestration and consolidated business reporting for store managers and back office functions. Operational coverage centered on retail operations and inventory workflows, with Epicor Eagle N Series serving as the Retail Management backbone for front of store transactions and back office reconciliation.
Governance was shifted toward centralized control of promotions and pricing, with processes adapted to use the solution's analytics for business reporting and decision making. Salumed Pharmacy reported improved efficiency, better customer service, increased customer loyalty, enhanced promotional pricing, and a reduction in pricing and inventory errors following the Epicor Eagle N Series implementation.
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Retail Management | ERP Services and Operations |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Salumed Pharmacy implemented Microsoft 365 to support Collaboration across the small retail organization. The deployment uses cloud-hosted Microsoft 365 services that are surfaced on the company website and provisioned for use by the firm’s ten employees to enable external and internal communication and basic productivity tasks.
Microsoft 365 implementation centers on core Collaboration capabilities including hosted email, Office productivity applications, cloud document storage and browser-based collaboration workflows, reflecting typical functionality for the Collaboration category. Configuration and operational scope are proportionate to a small business, with tenant-level administration, user license management and standard SaaS security controls governing access, and the Microsoft 365 tenant is applied across administrative, operations and customer-facing activities via web-accessible services.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2019 | 2019 |
In 2019, Salumed Pharmacy implemented CallRail Call Tracking. The implementation uses CallRail Call Tracking on the company website to capture inbound phone leads, leveraging Call Tracking and Recording capabilities such as call attribution, call recording, and JavaScript-based dynamic number insertion to tie web sessions to phone events.
Deployment for a small retail pharmacy with approximately 10 employees is centered on lightweight web instrumentation, with the CallRail Call Tracking snippet embedded across site pages to present trackable phone numbers and log call metadata. Operational coverage focuses on marketing and front-line phone handling, enabling call event analytics and recorded call access for staff review, and supporting attribution workflows for campaign measurement and caller-level analysis.
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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