Samaritan Medical Center
830 Washington St,
Watertown, 13601, NY,
United States
Watertown, 13601, NY,
United States
1 315-785-4000
Healthcare
Samaritan Medical Center Technographics
Samaritan Medical Center Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Samaritan Medical Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2300 Samaritan Medical Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Samaritan Medical Center has purchased the following applications: MEDITECH Expanse HR Planning for Core HR in 2017, Joomla 3.9 for Web Content Management in 2009, Automattic Jetpack CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Samaritan Medical Center is running and its propensity to invest more and deepen its relationship with Medical Information Technology , UKG , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Samaritan Medical Center revenues, which have grown to $264.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Samaritan Medical Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Samaritan Medical Center Tech Stack and Enterprise Applications
Samaritan Medical Center HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Medical Information Technology | Legacy | MEDITECH Expanse HR Planning | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, Samaritan Medical Center implemented MEDITECH Expanse HR Planning as its Core HR system to centralize employee master data and operational HR workflows for approximately 2,300 staff across clinical and administrative departments. MEDITECH Expanse HR Planning is positioned to manage core HR functions and serve as the authoritative employee record for hiring, role assignment, and access provisioning.
The implementation emphasized Core HR capabilities including centralized employee records, role based access control, user provisioning, and workflow driven approvals for job changes and assignments. Configuration focused on departmental role mappings and access entitlements consistent with typical Core HR patterns, with automated user ID issuance and temporary credential workflows built into the HR onboarding process.
Operational controls for MEDITECH Expanse HR Planning require department manager or supervisor determination of a user’s need for modules and MIS verification before access is granted. Each user must read and sign either a Meditech New User Assignment form or a Meditech Non-Employee User Assignment Form prior to issuance of a user ID and temporary password, non-employee access is explicitly accommodated, and passwords are restricted to the assigned user.
Governance and rollout relied on documented procedures enforced by MIS and departmental management, tying access assignments to signed forms and verified approvals. Password sharing is prohibited and subject to progressive discipline, reflecting an access governance posture designed to support compliance and controlled use of MEDITECH Expanse HR Planning as the hospital’s Core HR platform.
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2013 | 2013 |
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Samaritan Medical Center Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Joomla | Legacy | Joomla 3.9 | Web Content Management | Content Management | n/a | 2009 | 2009 |
In 2009, Samaritan Medical Center deployed Joomla 3.9 as its Web Content Management platform for the public website. The implementation was centered on a CMS-driven web architecture, using Joomla 3.9’s templating layer and extension-based modules to consolidate page management, menus, and media into a centralized content repository.
Joomla 3.9 provided standard Web Content Management capabilities including WYSIWYG authoring, role-based access control for editors and administrators, content versioning, scheduled publishing, and template management, supporting marketing, communications, and patient-facing content workflows. Governance emphasized editorial approvals and user permission controls, with IT ownership for platform administration and security updates, enabling Samaritan Medical Center Joomla 3.9 Web Content Management to manage site content across the health system.
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Samaritan Medical Center CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020 Samaritan Medical Center implemented Automattic Jetpack CRM on its website as its CRM to centralize web sourced contact capture and outreach workflows. Automattic Jetpack CRM is used to consolidate patient and constituent contact records and to support contact management, segmentation, and email campaign orchestration across web driven touchpoints. This deployment positions the application as the primary CRM for web initiated interactions tied to patient access, marketing, and donor engagement business functions.
The deployment is web centric, installed in the site environment and configured to ingest form submissions and site interactions into unified contact profiles. Configuration focuses on contact management, lead capture from site forms, segmentation rules, and campaign workflow configuration consistent with CRM functional patterns, with role based access controls and centralized contact records supporting cross functional use. Operational coverage centers on teams that manage external engagement via the website, and governance concentrates on maintaining a single source of truth for web derived contacts within Automattic Jetpack CRM.
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Customer Experience | CRM |
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2024 | 2024 |
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Samaritan Medical Center IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Samaritan Medical Center
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President, Human Resources | VP | HR | |
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Senior Vice President, Chief Financial Officer (CFO) | CXO | Finance | |
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Vice President, Information Services | VP | IT | |
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Vice President & Chief Operating Officer (COO) | CXO | Operations | |
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IT Operations Manager | Manager | IT | |
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Assistant Vice President, Operations & Behavioral Health | VP | Operations | |
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Chief Information Officer | CXO | IT | |
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Applications Manager | Manager | IT | |
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Apps Being Evaluated by Samaritan Medical Center Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Samaritan Medical Center IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Samaritan Medical Center digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Samaritan Medical Center Technographics
Samaritan Medical Center is a Healthcare organization based in United States,
with around 2300 employees and annual revenues of $264.0 million.
Samaritan Medical Center operates a diverse technology stack with applications such as
MEDITECH Expanse HR Planning, Joomla 3.9 and Automattic Jetpack CRM,
covering areas like Core HR, Web Content Management and CRM.
Samaritan Medical Center has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Medical Information Technology, Joomla and Automattic.
Samaritan Medical Center recently adopted applications including
Loyal Reputation in 2024, Oracle Taleo Cloud Service in 2020 and Automattic Jetpack CRM in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Samaritan Medical Center’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Samaritan Medical Center’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Samaritan Medical Center technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.