Samaritas
2000 32nd St. SE,
Grand Rapids, 49508, MI,
United States
Grand Rapids, 49508, MI,
United States
1 616-452-5900
Non Profit
Samaritas Technographics
Samaritas Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Samaritas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Samaritas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Samaritas has purchased the following applications: Stripe Payments for Payment Processing in 2020, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2015, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Samaritas is running and its propensity to invest more and deepen its relationship with Stripe , iCIMS , Galaxy Digital or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Samaritas revenues, which have grown to $800.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Samaritas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Samaritas Tech Stack and Enterprise Applications
Samaritas ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Samaritas implemented Stripe Payments on its public website. Stripe Payments is used as the Payment Processing provider for online transactions on Samaritas.org, supporting web checkout flows and gateway functions for donations and client-facing payments. The deployment is scoped to the public web channel and positions Stripe Payments as the primary online transaction capture and authorization layer.
Deployment architecture emphasizes embedding Stripe Payments into the website front end, leveraging hosted checkout and tokenization patterns to reduce PCI footprint and centralize payment capture. Operational ownership sits with web operations and finance teams, and the implementation established payment handling and reconciliation workflows between digital channels and accounting functions. The configuration focuses on checkout orchestration, secure payment tokenization, and transaction-level reporting within the Payment Processing category.
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Samaritas HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015 Samaritas implemented iCIMS Recruit Applicant Tracking System as its Applicant Tracking System. The deployment is hosted on Samaritas' public careers site at https://careers-samaritas.icims.com and serves as the primary online intake channel for job postings and candidate applications for the organization.
iCIMS Recruit Applicant Tracking System was configured to support job posting and career site presentation, applicant submission and resume parsing, requisition lifecycle tracking, candidate workflow orchestration, and recruiting reporting common to Applicant Tracking System deployments. Configurations emphasize web-based application capture and candidate status management to centralize recruiting activities for the HR function.
Operational coverage centers on Talent Acquisition and HR recruiting teams across Samaritas, with the ATS integrated directly into the public career site to drive applicant flow into internal recruiting workflows. Governance focuses on recruitment workflow controls, role-based access for HR users, and approval sequencing for job postings, aligning system configuration with Samaritas hiring processes.
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Volunteer Management | HCM |
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2023 | 2023 |
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Workforce Management | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2022 | 2022 |
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Samaritas Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Samaritas deployed Microsoft 365 as its enterprise Collaboration platform to support its US operations and an employee base of approximately 2,000. Samaritas implemented Microsoft 365 to provide a centralized collaboration and productivity layer across administrative and program teams, positioning the application as the core Collaboration tool for email, document sharing, and real time communication.
The Microsoft 365 implementation focused on tenant provisioning, identity and access configuration, and license assignment to align with role based access for staff. Functional capabilities referenced in the environment include Exchange Online for messaging and calendaring, SharePoint Online for intranet and document management, Microsoft Teams for meetings and chat, and OneDrive for personal file sync and sharing, with typical controls such as data loss prevention and information protection configured as part of the deployment.
Governance workstreams supported the rollout, including user account lifecycle processes, data classification and access control policies, and end user training for adoption across communications, program services, finance, and HR. Samaritas is also using Microsoft 365 on their website, indicating public facing or embedded services tied to the Microsoft 365 tenant and content delivery. The implementation narrative emphasizes Microsoft 365 as the organization wide Collaboration platform and the central system for productivity and information governance.
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Samaritas Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2017 | 2017 |
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Samaritas CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Samaritas ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Samaritas IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Samaritas
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President of Human Resources | VP | HR | |
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Chief Financial Officer | CXO | Finance | |
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Vice President of Information Technology | VP | IT | |
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Chief Operations Officer | CXO | Finance | |
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HR Business Partner | Manager | HR | |
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Human Resources Business Partner | Manager | HR | |
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Apps Being Evaluated by Samaritas Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Samaritas IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Samaritas digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Samaritas Technographics
Samaritas is a Non Profit organization based in United States,
with around 2000 employees and annual revenues of $800.0 million.
Samaritas operates a diverse technology stack with applications such as
Stripe Payments, iCIMS Recruit Applicant Tracking System and Microsoft 365,
covering areas like Payment Processing, Applicant Tracking System and Collaboration.
Samaritas has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, iCIMS and Microsoft.
Samaritas recently adopted applications including
GetConnected in 2023, UKG Pro Workforce Management (Ex UKG Dimensions) in 2022 and Magnite (ex Rubicon Project) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Samaritas’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Samaritas’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Samaritas technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.