Seongnam-si, 13486,
South Korea
Samsung Heavy Industries Technographics
Samsung Heavy Industries Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Samsung Heavy Industries and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10112 Samsung Heavy Industries employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Samsung Heavy Industries has purchased the following applications: SAP S/4 HANA for ERP Financial in 2018, KakaoTalk for Chatbots and Conversational AI in 2017, Microsoft Power BI for Analytics and BI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Samsung Heavy Industries is running and its propensity to invest more and deepen its relationship with SAP , Kakao , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Samsung Heavy Industries revenues, which have grown to $7.23 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Samsung Heavy Industries intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Samsung Heavy Industries Tech Stack and Enterprise Applications
Samsung Heavy Industries ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Samsung Heavy Industries implemented SAP S/4 HANA as its ERP Financial platform. The HANA conversion engagement is recorded for Samsung Heavy Industries from 2018.06 to 2018.09 and involved SAP BASIS consultancy activities tied to the SAP S/4 HANA deployment.
The implementation focused on core financial modules common to ERP Financial deployments, including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Controlling, and period end close orchestration. Configuration work emphasized financial master data harmonization, chart of accounts rationalization, and automated financial period processes consistent with SAP S/4 HANA finance capabilities.
Architecturally the effort centered on converting the database and application stack to SAP HANA and operationalizing the SAP S/4 HANA platform within Samsung Heavy Industries IT operations. The project scoped interfaces and data flows to adjacent business functions such as manufacturing operations, procurement, and project control that support shipbuilding and heavy manufacturing finance processes.
Governance for the conversion included BASIS level cutover planning, system level testing, and finance process alignment across affected teams. The engagement aligns with prior SAP BASIS and ERP separation activity documented for Samsung group companies and reflects a concentrated HANA conversion window executed in 2018.
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Samsung Heavy Industries AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kakao | Legacy | KakaoTalk | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Samsung Heavy Industries integrated KakaoTalk on its public website. The KakaoTalk deployment, categorized as Chatbots and Conversational AI, provides a conversational channel for external stakeholders and site visitors. The implementation places an embedded KakaoTalk interface on the corporate site to handle inbound inquiries and route conversations to corporate teams. This configuration emphasizes web to mobile handoff and leverages KakaoTalk as the messaging backbone.
Functional capabilities implemented align with Chatbots and Conversational AI patterns, including conversational messaging, contact routing to corporate communications and customer service, and FAQ style automated responses where configured. Operational scope focused on the corporate website and business functions such as customer engagement and vendor or contractor communications within South Korea. Governance and workflow centered on centralized digital communications ownership, with the KakaoTalk endpoint instrumented as a primary external messaging channel and standard procedures established for message handling and escalation.
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Samsung Heavy Industries Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 |
In 2021, Samsung Heavy Industries implemented Microsoft Power BI as its enterprise Analytics and BI platform. The deployment positioned Microsoft Power BI to provide consolidated business intelligence for manufacturing, supply chain, engineering, and finance teams, aligning reporting and analytics under a single, governed toolset.
The implementation focused on building shared semantic data models, interactive dashboards, paginated and mobile reports, and scheduled ETL pipelines to populate a centralized analytics layer. Microsoft Power BI was configured to support self-service reporting for plant managers and centralized production analytics for executive stakeholders, with role based access controls and dataset versioning to enforce consistency.
Data integration was structured around a hybrid gateway and data warehouse architecture, enabling the Analytics and BI deployment to ingest operational feeds from ERP systems, manufacturing execution systems, logistics data marts, and plant floor telemetry. Connectivity emphasized both on premise and cloud data sources, using connectors and staged data models to reduce load on transactional systems while preserving near real time visibility for operational decision making.
Governance was implemented through a centralized BI office, data steward roles, and a phased rollout that began with departmental pilots before broader adoption across production sites and corporate functions. Training, report certification workflows, and scheduled refresh and monitoring processes were put in place to sustain data quality and to integrate Microsoft Power BI outputs into routine supply chain and production planning workflows.
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Process Mining | Analytics and BI |
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2019 | 2019 |
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Samsung Heavy Industries Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2022 | 2022 |
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Samsung Heavy Industries Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Samsung Heavy Industries CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2018 |
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Samsung Heavy Industries PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2014 | 2014 |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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Samsung Heavy Industries IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Domain Name System (DNS) | IaaS |
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2018 | 2018 |
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Samsung Heavy Industries CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Samsung Heavy Industries
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President & CEO | CXO | Finance | ||||
| IT Manager | Manager | IT | ||||
| Marketing Manager | Manager | Marketing | ||||
| Investor Relations Manager | Manager | Finance |
Apps Being Evaluated by Samsung Heavy Industries Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||