Samtec
520 Park E Blvd,
New Albany, 47150, IN,
United States
New Albany, 47150, IN,
United States
1 812-944-6733
Manufacturing
Samtec Technographics
Samtec Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Samtec and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5900 Samtec employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Samtec has purchased the following applications: Stripe Payments for Payment Processing in 2020, Jobvite ATS & Onboard for Applicant Tracking System in 2017, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Samtec is running and its propensity to invest more and deepen its relationship with Stripe , Jobvite , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Samtec revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Samtec intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Samtec Tech Stack and Enterprise Applications
Samtec ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Samtec implemented Stripe Payments on its website. Stripe Payments was embedded into the public e-commerce checkout to provide Payment Processing, including card tokenization, authorization, and settlement for online orders. The deployment centralized online payment capture and payment workflow orchestration within the web storefront and aligned checkout flows with Samtec's order entry process.
Configuration emphasized hosted payment elements and client side tokenization to reduce PCI scope, with Stripe Payments providing a hosted user interface and API driven charge orchestration. Operational scope covered e-commerce sales, online order processing, payments reconciliation, and customer support workflows. Governance focused on API key management, payment workflow configuration, and phased rollout across production checkout pages.
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Samtec HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jobvite | Legacy | Jobvite ATS & Onboard | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017 Samtec implemented Jobvite ATS & Onboard as its Applicant Tracking System to unify recruiting processes across its global offices. The deployment targeted HR and talent-acquisition functions and was scoped as an international rollout across Samtec's sites.
The implementation configured core Applicant Tracking System capabilities, using Jobvite ATS & Onboard to standardize requisition workflows, candidate pipeline management, interview coordination and onboarding workflows, supporting end-to-end hiring and new-hire activation. Automation of recruiter tasks and standardized talent-acquisition workflows were implemented to improve recruiter throughput and consistency.
Operational coverage included global Talent Acquisition and HR teams, hiring managers and recruiting operations, consolidating recruiting process governance and hiring workflow standards across regions. The rollout emphasized centralized process templates, hiring approvals and recruiter playbooks to ensure consistent screening, selection and onboarding handoffs.
Samtec went live in 2017 and reported smoother recruiting operations and improved hiring ROI, with higher recruiter productivity and standardized talent-acquisition workflows cited as primary outcomes. Jobvite ATS & Onboard functions as the companywide Applicant Tracking System platform to centralize hiring governance and operationalize recruiting best practices.
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Talent Assessment | HCM |
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2017 | 2017 |
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Samtec AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Samtec implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website. Salesforce Chat is in the Chatbots and Conversational AI category and was deployed to provide real time visitor engagement and web based conversation capabilities. The deployment targeted customer facing interactions on the corporate site and centralized web chat as an entry point for service and sales inquiries.
The implementation used the embedded Salesforce Chat widget and standard agent console workflows, leveraging session routing, queueing, and canned responses typical of the application. Configuration work focused on chat window behavior, pre chat capture forms, and transcript logging to support agent response and case creation workflows. Automation included scripted greetings and routing rules to direct incoming conversations to appropriate service queues.
Operational ownership resides with customer service and online sales teams who operate the agent console for live handling and session handoffs. Governance centered on chat routing rules, response templates, and monitoring of conversation logs to maintain consistent handling and operator accountability. The Samtec deployment of Salesforce Chat (formerly Salesforce Live Agent) provided a standardized conversational layer on the website, aligning Chatbots and Conversational AI functionality to core customer engagement processes.
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Samtec Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Samtec Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Samtec Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Samtec eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Review Management | eCommerce |
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2012 | 2012 |
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Samtec CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Samtec ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2022 | 2022 |
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Samtec IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Samtec CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Samtec
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by Samtec Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Samtec IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Samtec digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Samtec Technographics
Samtec is a Manufacturing organization based in United States,
with around 5900 employees and annual revenues of $600.0 million.
Samtec operates a diverse technology stack with applications such as
Stripe Payments, Jobvite ATS & Onboard and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like Payment Processing, Applicant Tracking System and Chatbots and Conversational AI.
Samtec has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Jobvite and Salesforce.
Samtec recently adopted applications including
Zoominfo Platform in 2023, DocuSign eSignature in 2022 and Salesforce Marketing Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Samtec’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Samtec’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Samtec technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.