San Antonio Water System
2800 US Hwy 281 N,
San Antonio, 78212, TX,
United States
San Antonio, 78212, TX,
United States
1 210-704-7297
Utilities
San Antonio Water System Technographics
San Antonio Water System Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by San Antonio Water System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1766 San Antonio Water System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that San Antonio Water System has purchased the following applications: Infor Lawson for ERP Financial in 2015, Infor Lawson Benefits Administration for Benefits Administration in 2012, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems San Antonio Water System is running and its propensity to invest more and deepen its relationship with Infor , UKG , NEOGOV or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing San Antonio Water System revenues, which have grown to $812.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for San Antonio Water System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
San Antonio Water System Tech Stack and Enterprise Applications
San Antonio Water System ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, San Antonio Water System deployed Infor Lawson. The Infor Lawson implementation focused on ERP Financial capabilities to centralize core financial management and human resources processing for a municipal utilities organization, aligning accounting and administrative business functions under a unified application.
The implementation configured Infor Lawson financial modules including general ledger, accounts payable, accounts receivable, and fixed assets, and extended Lawson human resources modules to support payroll and employee records. Configuration work emphasized workflow orchestration, data modeling, and report development to meet municipal accounting and regulatory reporting requirements, using Lawson configuration and scripting alongside custom integration logic.
Integration work leveraged Oracle and SQL Server database platforms and used Web Services and RESTful APIs to build interfaces with existing application stacks explicitly including Hansen Technologies for customer service and work order and asset management, and CIPPlanner for contract and project management. Reporting and data consolidation efforts used Crystal Reports, SSRS, and data warehouse concepts to aggregate financial and operational data for downstream reporting and analytics.
Governance and operational support were structured within the Information Systems department, with senior systems programmer responsibilities covering advanced applications design, interface development, periodic maintenance releases, and production support. Documentation of the application portfolio, interfaces, workflows, and data models was created to support ongoing maintenance, stakeholder consultation, and change control across finance, HR, and field operations.
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San Antonio Water System HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson Benefits Administration | Benefits Administration | HCM | n/a | 2012 | 2012 |
In 2012, San Antonio Water System implemented Infor Lawson Benefits Administration to centralize benefits enrollment and administration across its workforce. The deployment uses Infor Lawson Benefits Administration as the core Benefits Administration platform supporting annual enrollment and ongoing benefit elections for employees of the utility.
The implementation covers benefits enrollment workflows and Flexible Spending Account management, including health and dependent care FSA enrollment options. Configuration emphasizes employee self-service enrollment and benefits record maintenance, with standard benefits administration capabilities such as eligibility management and enrollment event handling implemented to support HR operations.
Operationally the solution is integrated with the Infor Lawson Employee Self-Service portal for enrollment activity, making Infor Lawson Employee Self-Service the user-facing channel for benefit elections. The deployment scope includes the SAWS HR and benefits teams and the employee population, with enrollment windows and plan year elections administered through the Infor Lawson Employee Self-Service workflow.
Governance for benefits elections requires active annual enrollment for certain accounts, for example employees must enroll for 2021 health or dependent care Flexible Spending Accounts via Infor Lawson Employee Self-Service. Administrative oversight is maintained by the benefits team through the Infor Lawson Benefits Administration system to manage plan elections, enrollment confirmations, and ongoing benefits records.
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Core HR | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2006 | 2006 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2006 | 2006 |
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San Antonio Water System Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, San Antonio Water System implemented Cisco Webex Meetings. Cisco Webex Meetings provides Audio Video and Web Conferencing capabilities and is embedded on the San Antonio Water System website to enable browser-based access to virtual meetings. The deployment surfaces standard conferencing functions including real-time audio and video, screen sharing, participant management, and meeting scheduling through the Webex Meetings application.
Implementation is delivered via website-embedded meeting join flows that support both public-facing community engagement and internal collaboration across operations, customer service, and administrative functions. The architecture uses the Cisco Webex Meetings application to consolidate conferencing workflows while web integration controls meeting access and session initiation directly from site pages. Administrative configuration and meeting provisioning are managed within the Webex Meetings interface alongside the website content layer to align municipal meeting delivery with operational engagement needs.
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Collaboration | Collaboration |
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2018 | 2018 |
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San Antonio Water System CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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San Antonio Water System ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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San Antonio Water System PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2020 | 2020 |
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San Antonio Water System PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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San Antonio Water System IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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San Antonio Water System CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at San Antonio Water System
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President of Human Resources and Risk Management | VP | HR | |
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Chief Financial Officer & Senior Vice President | CXO | Finance | |
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VP and Chief Information Officer | CXO | IT | |
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Senior Vice President & Chief Operating Officer | CXO | Operations | |
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Human Resource Business Partner | Manager | HR | |
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Human Resource Business Partner | Manager | HR | |
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Benefits Manager | Manager | HR | |
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Interim Benefits Manager | Manager | HR | |
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Apps Being Evaluated by San Antonio Water System Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from San Antonio Water System IT executives and key decision makers. This section highlights San Antonio Water System's latest recorded technology evaluations, including Hexagon Infor CMMS for Computerized Maintenance Management (CMMS) on 2024-05-30 and Legacy for Legacy System on 2024-05-30. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the San Antonio Water System digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2024-05-30 | San Antonio Water System | Evaluated | Hexagon | Hexagon Infor CMMS | Computerized Maintenance Management (CMMS) | ERP Services and Operations |
| 2024-05-30 | San Antonio Water System | Evaluated | Legacy Vendor | Legacy | Legacy System | Legacy |
FAQ - APPS RUN THE WORLD San Antonio Water System Technographics
San Antonio Water System is a Utilities organization based in United States,
with around 1766 employees and annual revenues of $812.0 million.
San Antonio Water System operates a diverse technology stack with applications such as
Infor Lawson, Infor Lawson Benefits Administration and Cisco Webex Meetings,
covering areas like ERP Financial, Benefits Administration and Audio Video and Web Conferencing.
San Antonio Water System has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor and Cisco Systems.
San Antonio Water System recently adopted applications including
Constant Contact Email Marketing in 2021, New Relic APM in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of San Antonio Water System’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates San Antonio Water System’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete San Antonio Water System technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.