San Diego, 92101, CA,
United States
San Diego Fire-Rescue Department Technographics
San Diego Fire-Rescue Department Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by San Diego Fire-Rescue Department and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1256 San Diego Fire-Rescue Department employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that San Diego Fire-Rescue Department has purchased the following applications: PowerDMS Agency360 Field Training for Learning and Development in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) for Digital Signing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems San Diego Fire-Rescue Department is running and its propensity to invest more and deepen its relationship with PowerDMS , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing San Diego Fire-Rescue Department revenues, which have grown to $21.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for San Diego Fire-Rescue Department intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
San Diego Fire-Rescue Department Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PowerDMS | Legacy | PowerDMS Agency360 Field Training | Learning and Development | HCM | n/a | 2019 | 2019 |
In 2019 San Diego Fire-Rescue Department implemented PowerDMS Agency360 Field Training as its Learning and Development solution for field training and competency management. By using the software, we have been able to make the training process 100% paperless, allowing our Medical Director to review it from anywhere. The deployment centralized trainee records and digitized task checklists and approval workflows to remove paper forms from routine certification and skills signoff processes.
PowerDMS Agency360 Field Training was configured to deliver Learning and Development capabilities common to public safety training programs, including competency tracking, mobile evidence capture, instructor signoffs, and centralized document management. Operational coverage focused on the department field training program across stations and units, with role based access controls and audit trails to support medical review and operational governance. The program restructured review workflows to enable remote clinical oversight and continuous digital recordkeeping for training and compliance.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, San Diego Fire-Rescue Department implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution and exposed meeting access through the department website. Cisco Webex Meetings is used as the primary Audio Video and Web Conferencing application to deliver browser-based join links, hosted meeting rooms, and real-time audio and video sessions accessible from public and internal pages on sandiego.gov.
Configuration focused on core conferencing capabilities typical of the Audio Video and Web Conferencing category, including scheduled meetings, ad-hoc meeting rooms, multi-party video, screen sharing, and cloud recording. The deployment leverages Cisco Webex Meetings as a cloud-hosted conferencing layer, providing consistent meeting URLs and meeting room orchestration tied to the department website for participant access and public engagement.
Operational use targets department communications, incident coordination, virtual training, and public-facing meetings within San Diego Fire-Rescue Department, with the Webex Meetings application linked from the website to simplify remote participation. Governance and workflow adjustments emphasized centralizing meeting access through the website, standardizing meeting naming and scheduling conventions, and aligning conferencing patterns with departmental communication and public outreach processes.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) | Digital Signing | Content Management | n/a | 2020 | 2020 |
In 2020, San Diego Fire-Rescue Department implemented Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) to provide Digital Signing capabilities and to embed signature capture flows on its public website. The Adobe Acrobat Sign implementation centralizes electronic signature workflows for administrative and operational business functions across the department, and it is explicitly used on the San Diego Fire-Rescue Department website for public facing forms and internal approvals.
The deployment leverages Adobe Acrobat Sign standard functional modules such as reusable agreement templates, embedded web signing, signer authentication, mobile signing, and system generated audit trails to manage agreement lifecycles. Configuration emphasizes role based access, a centralized template library, and workflow orchestration for multi party approvals, aligning with Digital Signing best practices for document control and compliance. Governance has been structured around centralized administration of templates and access controls, with electronic record retention and audit trail visibility supporting departmental document governance.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2016 | 2016 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at San Diego Fire-Rescue Department
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by San Diego Fire-Rescue Department Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||