Miami, 33122, FL,
United States
Sanitas Medical Centers Technographics
Sanitas Medical Centers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sanitas Medical Centers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1160 Sanitas Medical Centers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sanitas Medical Centers has purchased the following applications: Moodle LMS for Learning and Development in 2020, eClinicalWorks Cloud EHR for Electronic Health Record in 2021, TeamSupport SnapEngage for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sanitas Medical Centers is running and its propensity to invest more and deepen its relationship with Moodle , eClinicalWorks , TeamSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sanitas Medical Centers revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sanitas Medical Centers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sanitas Medical Centers Tech Stack and Enterprise Applications
Sanitas Medical Centers HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2020 | 2020 |
In 2020, Sanitas Medical Centers implemented Moodle LMS for Learning and Development on its corporate website to centralize employee learning and training delivery. The deployment of Moodle LMS on mysanitas.com provided a web‑accessible learning portal for a US workforce of 1,160 employees, positioning the application as the primary Learning and Development platform for internal training and compliance content.
The Moodle LMS implementation focused on standard Learning and Development functional modules, including course catalog management, enrollment workflows, assessment and quiz engines, reporting dashboards, and support for packaged eLearning content such as SCORM. Content authoring and course lifecycle management were configured to support instructor led courses, asynchronous eLearning, and assessments, enabling role based learning paths and compliance tracking consistent with healthcare training needs.
Operational coverage emphasized human resources and clinical education functions, with the Moodle LMS embedded into the public facing website to provide single access point for learners. Governance centered on course approval and content versioning workflows managed by L&D and compliance teams, and technical configuration aligned the Moodle LMS to website authentication and user provisioning patterns typical for enterprise learning portals. Sanitas Medical Centers, Moodle LMS, and Learning and Development are linked here by the platform relationship supporting workforce training on the company website.
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Sanitas Medical Centers ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eClinicalWorks | Legacy | eClinicalWorks Cloud EHR | Electronic Health Record | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Sanitas Medical Centers deployed eClinicalWorks Cloud EHR as its Electronic Health Record across Sanitas USA clinical operations. The initial rollout emphasized centralized application administration and stabilization of clinical workflows under a dedicated Clinical Applications Administrator function.
The Clinical Application Specialist role established in February 2021 covered application configuration, development of training materials for onboarding and new feature releases, and ongoing administration of eClinicalWorks Cloud EHR. Responsibilities explicitly included managing upgrades and feature implementations and coordinating hardware based solutions such as ECW kiosks.
Operational integrations managed as part of the implementation included Healow and oversight of third party vendors tied to eClinicalWorks Cloud EHR, supporting patient access, front desk workflows and mobile patient engagement. The implementation supported clinical staff, IT support teams, and training functions across Sanitas Medical Centers in the United States.
Governance centered on ticketing and escalation systems and processes to ensure timely issue resolution, with the Clinical Application Specialist providing technical research, troubleshooting guidance and escalation oversight. Configuration control and vendor coordination for upgrades and feature rollouts were routed through this centralized governance model.
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Sanitas Medical Centers AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Sanitas Medical Centers deployed TeamSupport SnapEngage on its public website. TeamSupport SnapEngage was provisioned as a Chatbots and Conversational AI solution to deliver website-based patient engagement and real-time support.
The implementation centers on a web-embedded chat widget, with TeamSupport SnapEngage providing automated conversational workflows, live chat routing, agent handoff, and session context passing for website visitors. Configuration emphasis was placed on conversational scripts, message routing rules, and inbound web messaging to support front-line digital support workflows.
Operational scope is focused on the external website channel, addressing patient-facing inquiries and contact triage at the point of web interaction. Governance and process changes align with web channel support, prioritizing chat handling, escalation to human agents, and maintenance of conversation flows and conversational analytics for ongoing tuning.
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Sanitas Medical Centers Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Sanitas Medical Centers Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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Sanitas Medical Centers CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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Customer Data Platform | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2021 | 2021 |
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Sanitas Medical Centers ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Sanitas Medical Centers PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Sanitas Medical Centers IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Sanitas Medical Centers
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Sanitas Medical Centers Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||