Apps Run The World

Santen Pharmaceutical Digital Transformation Initiatives

Apps Run The World

About the Customer

Santen innovating therapies to improve the quality of life for patients worldwide.The Company single focus in ophthalmology enables to challenge unmet needs in the field—through passionate research, successful collaboration, and clarity of commitment.

With over 120 years of investigative insight, Santen remains committed to the discovery, exploration, and development of ophthalmic therapies. Now, and into the future.

Scope and Challenges

On June 19, 2017, Santen Pharmaceutical announced that has selected Kinaxis RapidResponse to plan concurrently across functions and time periods for end-to-end visibility across the entire supply chain.

Ultimately, the company wanted a single end-to-end planning platform that would reduce global planning cycle times and raise efficiency. Following a thorough evaluation, Santen selected Kinaxis RapidResponse because of its concurrent planning capabilities.

With the deployment of RapidResponse, Santen will reduce global planning times, manual activity and eliminate the use of multiple disconnected spreadsheets. Having a consolidated view of the entire supply chain, Santen will plan for its expected performance, monitor its progress, and respond to variations to the plan as reality hits.

Santen Pharmaceutical chose Kinaxis to develop a consolidated view of the entire supply chain to collapse decision cycle times by connecting all links in supply chain. Through RapidResponse, Santen will remove supply chain planning functional boundaries and gain the critical capabilities to drive tangible business outcomes

Outcome and Implications 

On February 20, 2018 - Santen Pharmaceutical Co., Ltd, is expanding its use of the Medidata Clinical Cloud® with the adoption of Edge CTMS (Clinical Trial Management System) to support its clinical trial operations, in ophthalmology, across Japan, Asia, USA, and the EU. Santen becomes the first sponsor to adopt Medidata Edge CTMS in the Japanese market.

As Santen strives to globalize its research and development operations, the company will deploy Edge CTMS to streamline trial activities, increase productivity and improve efficiency of trial execution.

Edge CTMS provides real-time visibility into clinical trial milestones, allowing Santen to evaluate operational effectiveness and implement changes rapidly. It also seamlessly integrates with Rave EDC, the industry-leading EDC solution, enabling Santen to dramatically speed trial execution by managing both study and trial data on a single unified platform.


Global organizations appreciate that to achieve breakthrough results they need to leverage the capabilities of an innovative approach. We are excited that RapidResponse has been selected by Santen, our first Japanese headquartered pharmaceutical customer, as its supply chain planning system of record. RapidResponse is a powerful concurrent planning platform, used by many leading life sciences organizations, that will enable them to know sooner and act faster, revolutionizing how they perform supply chain planning functions to drive improved corporate performance,” said John Sicard, Chief Executive Officer at Kinaxis. 

“There is a growing demand to simplify, improve efficiency and create transparency across clinical trials. The Medidata Edge CTMS solution makes it possible for life science companies to achieve all three on our unified platform. We look forward to strengthening our relationship with Santen, and helping to streamline workflows across their R&D, globally, ” said Glen de Vries, Medidata president, and co-founder.

Grand Front Osaka Tower A 4-20 Ofuka-cho Kita-ku
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Enterprise Software & Cloud Applications Purchased by Santen Pharmaceutical

Vendor Old Product New Product Function Market Users VAR/SI When Live
Kinaxis Legacy Applications Kinaxis RapidResponse Supply Chain Concurrent Planning Platform SCM n/a n/a 2017 2018
Subscribe Subscribe Subscribe Clinical trial management system ERP Financial Management Subscribe Subscribe 2018 2019

IT Decision Makers and Key Stakeholders at Santen Pharmaceutical

First Name Last Name Title Email Phone
Subscribe Subscribe Senior Corporate Officer, Global Product Supply, Head of Manufacturing Division Subscribe Subscribe
Subscribe Subscribe Chief Executive Officer Subscribe Subscribe
Subscribe Subscribe Global Head Supply Chain Management Subscribe Subscribe
Subscribe Subscribe Chief Financial Officer (CFO), Head of Finance and Administration Division Subscribe Subscribe