Sappi North America
255 State St,
Boston, 2109, MA,
United States
Boston, 2109, MA,
United States
1 617-423-7300
Manufacturing
Sappi North America Technographics
Sappi North America Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sappi North America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2073 Sappi North America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sappi North America has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, ADP Enterprise HR for Core HR in 2016, CodeTwo Email Signatures for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sappi North America is running and its propensity to invest more and deepen its relationship with SAP , ADP , OneAdvanced or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sappi North America revenues, which have grown to $1.81 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sappi North America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sappi North America Tech Stack and Enterprise Applications
Sappi North America ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Sappi North America implemented SAP S/4 HANA as its ERP Financial platform to centralize core finance and HR related processes. The deployment narrative emphasizes SAP S/4 HANA integration with HR capabilities, positioning SAP S/4 HANA within an ERP Financial context while supporting HR and EHS functional requirements across the business.
Configuration and functional scope centered on the SAP HR module and its customization points, with explicit responsibilities for code review, first level debugging, and configuration validation. The implementation work included SuccessFactors hybrid considerations, developers and analysts performing functional testing across multiple SAP modules, and building user acceptance testing and signoff workflows to align business process owners and global stakeholders.
The technical architecture reflected an on prem and cloud hybrid operating model, leveraging SuccessFactors Core Hybrid Integration, SAP Integration Suite CPI, and SAP Identity Authentication Service IAS as stated in HR team responsibilities. Operational coverage spanned multiple locations and involved cross functional coordination with Finance, HR, global process owners, business process engineers, and infrastructure teams to support production deployment, cutover, and cloud migration activities.
Governance and operational processes were formalized to ensure data integrity and compliance, including procedures for audit controls, security requirements, triage and escalation, and collaborative change control with IT and business subject matter experts. The implementation placed emphasis on maintaining complete, accurate and valid HR data during input, update and storage, and on establishing governance steps and testing protocols to support ongoing SAP S/4 HANA operations.
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ERP Financial | ERP |
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2020 | 2020 |
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Sappi North America HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Enterprise HR | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, Sappi North America implemented ADP Enterprise HR for Core HR functions within its Human Resources organization. The deployment is reflected in a Human Resources co-op assignment in Boston, MA from July 2016 to December 2016 where staff used ADP Enterprise HR directly for daily HR tasks.
ADP Enterprise HR was applied to employee data management, onboarding coordination, and HRIS record maintenance, with specific activities including confidential data entry, maintaining personnel records, and conducting reference checks. The system supported calendar management for hiring personnel and scheduling interviews, aligning with core HR workflows such as new hire processing and employee record keeping.
Operational use combined ADP Enterprise HR with Microsoft Excel for compiling and organizing confidential information and ad hoc reporting, indicating a hybrid toolset for HR administrative tasks. Activities were concentrated in the HR department at the Boston site and included phone and email communications that extended collaboration across the organization.
Process-level practices emphasized structured onboarding workflows and centralized data entry procedures, with responsibilities including data maintenance, coordination of interviews, and reception duties documented by HR staff during the July to December 2016 period. The narrative positions ADP Enterprise HR as the primary Core HR system used to orchestrate routine HR administration and onboarding activities.
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Core HR | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Sappi North America Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CodeTwo | Legacy | CodeTwo Email Signatures | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Sappi North America deployed CodeTwo Email Signatures as a centralized signature management capability to enforce consistent branding across corporate communications. CodeTwo Email Signatures is used on the Sappi North America website and in outbound email flows, positioning the application within Collaboration to manage signature templates, brand assets, and contact information rendering.
The implementation centers on a managed template library and rule engine that apply signatures by department and user role, supporting marketing, corporate communications, sales, and HR use cases across the North America region. Governance was structured around centralized template control and delegated administration, with approval workflows for signature changes and metadata driven rules to ensure compliance with corporate brand and contact policies, while integrating at the email delivery layer and with web content where signatures are surfaced.
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Sappi North America Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Sappi North America CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2018 | 2018 |
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Sappi North America ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Sappi North America IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Sappi North America CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Sappi North America
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sappi North America Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sappi North America IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sappi North America digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Sappi North America Technographics
Sappi North America is a Manufacturing organization based in United States,
with around 2073 employees and annual revenues of $1.81 billion.
Sappi North America operates a diverse technology stack with applications such as
SAP S/4 HANA, ADP Enterprise HR and CodeTwo Email Signatures,
covering areas like ERP Financial, Core HR and Collaboration.
Sappi North America has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, ADP and CodeTwo.
Sappi North America recently adopted applications including
Salesforce Sales Cloud in 2024, Amazon EC2 in 2023 and ADP Payroll in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sappi North America’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sappi North America’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sappi North America technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.