SAQ
905 Lorimier Ave,
Montreal, H2K 3V9, QC,
Canada
Montreal, H2K 3V9, QC,
Canada
1 514-254-6000
Consumer Packaged Goods
SAQ Technographics
SAQ Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SAQ and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6900 SAQ employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SAQ has purchased the following applications: Bambora for Payment Processing in 2020, SIGMA HR Management for Core HR in 2024, GoDaddy Webmail for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SAQ is running and its propensity to invest more and deepen its relationship with Bambora , Visa , SIGMA RH or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SAQ revenues, which have grown to $3.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SAQ intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SAQ Tech Stack and Enterprise Applications
SAQ ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bambora | Legacy | Bambora | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, SAQ implemented Bambora for Payment Processing on its public website, centralizing online card acceptance and checkout transaction handling through the Bambora payment gateway. The deployment positioned Bambora as the primary payment processing application for web checkout flows and merchant transaction processing for SAQ's online commerce channel.
The implementation integrated Bambora into the site checkout workflow using client-side tokenization and server-side transaction submission to limit card data exposure and to support standard authorization, capture, and settlement workflows. Operational coverage includes online sales, customer service payment handling, and finance reconciliation, with Bambora routing transaction records into back-office reconciliation processes and supporting PCI-aligned controls and payment exception handling.
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Payment Processing | ERP |
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2021 | 2021 |
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SAQ HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SIGMA RH | Legacy | SIGMA HR Management | Core HR | HCM | n/a | 2024 | 2025 |
In 2024, SAQ implemented SIGMA HR Management as a Core HR application. The Société des alcools du Québec deployed SIGMA HR Management using SIGMA‑RH’s Workforce Labour Optimization module to modernize scheduling and personnel management for approximately 5,500 employees across 404 branches in Quebec.
The deployment concentrated on time and workforce planning, aligning with HR/time management, Quebec requirements. The Workforce Labour Optimization module was configured to support automated schedule generation, rule-based timekeeping aligned to collective agreements, and scalable shift planning, reflecting Core HR scheduling and workforce planning capabilities.
Operational coverage encompassed HR and store operations across all 404 retail sites, targeting store-level rostering and centralized workforce planning functions. The implementation explicitly enabled compliance workflows for complex collective agreements and provided a digital employee experience for schedule access and updates.
Governance focused on rule configuration for collective agreement compliance and rollout to branch managers and HR administrators, with procedural changes to scheduling and approvals. Outcomes reported included automated schedules, improved compliance, and an easier digital employee experience, while maintaining scalable scheduling across the SAQ network.
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Workforce Management | HCM |
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2024 | 2025 |
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SAQ Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, SAQ implemented GoDaddy Webmail as its corporate email solution. GoDaddy Webmail is present on saq.com and the deployment is positioned to deliver Collaboration capabilities for corporate email and internal communications.
The implementation uses GoDaddy Webmail as a hosted webmail service, with browser-based webmail access, mailbox provisioning, and administrative control for user account management. Operational scope centers on enterprise email and internal communications across SAQ, with domain-level configuration and mail routing managed through GoDaddy's administrative interfaces and IT workflows, and governance handled via centralized account provisioning and admin console controls aligning IT and communications functions.
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SAQ Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2018 | 2018 |
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SAQ eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2020 | 2020 |
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SAQ CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2020 | 2020 |
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SAQ ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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SAQ PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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SAQ IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Digital Workspace | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at SAQ
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by SAQ Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SAQ IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SAQ digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD SAQ Technographics
SAQ is a Consumer Packaged Goods organization based in Canada,
with around 6900 employees and annual revenues of $3.20 billion.
SAQ operates a diverse technology stack with applications such as
Bambora, SIGMA HR Management and GoDaddy Webmail,
covering areas like Payment Processing, Core HR and Collaboration.
SAQ has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Bambora, SIGMA RH and GoDaddy.
SAQ recently adopted applications including
SIGMA HR Management in 2024, SIGMA Workforce Management in 2024 and Visa Authorize.Net in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SAQ’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SAQ’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SAQ technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.