Jacksonville, 32206, FL,
United States
Sargent Cycle Products Technographics
Sargent Cycle Products Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sargent Cycle Products and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Sargent Cycle Products employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sargent Cycle Products has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2021, Oracle NetSuite SuiteCommerce for eCommerce in 2013, Oracle NetSuite CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sargent Cycle Products is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Oracle , USPS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sargent Cycle Products revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sargent Cycle Products intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sargent Cycle Products Tech Stack and Enterprise Applications
Sargent Cycle Products AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Sargent Cycle Products deployed LiveChat as a web-based customer messaging solution. Sargent Cycle Products uses LiveChat in the Chatbots and Conversational AI category to support customer support and online sales inquiries directly on its public website.
The implementation is a site-embedded LiveChat widget delivered via client-side JavaScript, providing real-time messaging, asynchronous conversation threading, and standard chat management functions typical for Chatbots and Conversational AI. Operational responsibility is scoped to the small internal support and sales team given the company size, with configuration focused on web chat routing, canned responses, and offline message capture to centralize customer interactions through the LiveChat application.
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Sargent Cycle Products eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite SuiteCommerce | eCommerce | eCommerce | n/a | 2013 | 2013 |
In 2013 Sargent Cycle Products implemented Oracle NetSuite SuiteCommerce as the primary eCommerce platform for its public website. The deployment positioned Oracle NetSuite SuiteCommerce as the customer facing storefront, supporting product pages, catalog browsing, shopping cart and checkout, and customer account management for the company in the United States.
Architecturally the implementation leverages SuiteCommerce cloud capabilities to unify online merchandising and content management with NetSuite transactional records, enabling a single product catalog and pricing model across the web channel. Functional modules implied by the deployment include storefront rendering, catalog and SKU management, site merchandising and content management, shopping cart and checkout flows, and integrated order management to support fulfillment workflows.
Operational ownership for the implementation is aligned to commerce and operations activities typical for a small team, with marketing and fulfillment functions managing content, promotions and order processing through the SuiteCommerce interface. Governance and workflow changes emphasize web driven order capture and centralized product catalog control, consolidating online sales activity onto Oracle NetSuite SuiteCommerce within the companys broader commercial operations.
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eCommerce | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2018 | 2018 |
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Sargent Cycle Products CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, Sargent Cycle Products deployed Oracle NetSuite CRM. The small United States media company with 10 employees integrated Oracle NetSuite CRM on its website to capture leads and centralize customer records, using the cloud native SaaS deployment model common to the CRM category.
Configuration focused on core CRM capabilities, including contact and account management, web to lead capture, lead routing, opportunity pipeline stages, and basic case logging for customer inquiries. Operational ownership is centralized to a single administrator with shared access for sales and customer service workflows, and the website to CRM connection automates lead creation and maintains unified customer profiles for sales follow up.
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sargent Cycle Products TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Sargent Cycle Products IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Sargent Cycle Products
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Office Manager | Manager | Finance | ||||
| Marketing director/Public Relations Director | Director | Marketing | ||||
| President | CXO | Finance |
Apps Being Evaluated by Sargent Cycle Products Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||