AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Sargent Cycle Products Tech Stack and Enterprise Applications

Sargent Cycle Products AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021 Sargent Cycle Products deployed LiveChat as a web-based customer messaging solution. Sargent Cycle Products uses LiveChat in the Chatbots and Conversational AI category to support customer support and online sales inquiries directly on its public website. The implementation is a site-embedded LiveChat widget delivered via client-side JavaScript, providing real-time messaging, asynchronous conversation threading, and standard chat management functions typical for Chatbots and Conversational AI. Operational responsibility is scoped to the small internal support and sales team given the company size, with configuration focused on web chat routing, canned responses, and offline message capture to centralize customer interactions through the LiveChat application.
Sargent Cycle Products eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite SuiteCommerce eCommerce eCommerce n/a 2013 2013
In 2013 Sargent Cycle Products implemented Oracle NetSuite SuiteCommerce as the primary eCommerce platform for its public website. The deployment positioned Oracle NetSuite SuiteCommerce as the customer facing storefront, supporting product pages, catalog browsing, shopping cart and checkout, and customer account management for the company in the United States. Architecturally the implementation leverages SuiteCommerce cloud capabilities to unify online merchandising and content management with NetSuite transactional records, enabling a single product catalog and pricing model across the web channel. Functional modules implied by the deployment include storefront rendering, catalog and SKU management, site merchandising and content management, shopping cart and checkout flows, and integrated order management to support fulfillment workflows. Operational ownership for the implementation is aligned to commerce and operations activities typical for a small team, with marketing and fulfillment functions managing content, promotions and order processing through the SuiteCommerce interface. Governance and workflow changes emphasize web driven order capture and centralized product catalog control, consolidating online sales activity onto Oracle NetSuite SuiteCommerce within the companys broader commercial operations.
eCommerce eCommerce 2020 2020
Shipping Management eCommerce 2018 2018
Sargent Cycle Products CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite CRM CRM CRM n/a 2020 2020
In 2020, Sargent Cycle Products deployed Oracle NetSuite CRM. The small United States media company with 10 employees integrated Oracle NetSuite CRM on its website to capture leads and centralize customer records, using the cloud native SaaS deployment model common to the CRM category. Configuration focused on core CRM capabilities, including contact and account management, web to lead capture, lead routing, opportunity pipeline stages, and basic case logging for customer inquiries. Operational ownership is centralized to a single administrator with shared access for sales and customer service workflows, and the website to CRM connection automates lead creation and maintains unified customer profiles for sales follow up.
Digital Advertising Platform CRM 2019 2019
Marketing Analytics CRM 2011 2011
Marketing Automation CRM 2018 2018
Sargent Cycle Products TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2019 2019
Sargent Cycle Products IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Sargent Cycle Products

First Name Last Name Title Function Department Email Phone
Office Manager Manager Finance
Marketing director/Public Relations Director Director Marketing
President CXO Finance

Apps Being Evaluated by Sargent Cycle Products Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sargent Cycle Products IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sargent Cycle Products digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Sargent Cycle Products Technographics
Sargent Cycle Products is a Media organization based in United States, with around 10 employees and annual revenues of $1.0 million.
Sargent Cycle Products operates a diverse technology stack with applications such as LiveChat, Oracle NetSuite SuiteCommerce and Oracle NetSuite CRM, covering areas like Chatbots and Conversational AI, eCommerce and CRM.
Sargent Cycle Products has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc. and Oracle.
Sargent Cycle Products recently adopted applications including LiveChat in 2021, Akamai CDN in 2021 and Oracle NetSuite Commerce in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sargent Cycle Products’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Sargent Cycle Products’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sargent Cycle Products technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.