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Sarova Whitesands Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Pesapal Legacy Pesapal Payment Processing ERP Financial Management n/a 2023 2023
In 2023, Sarova Whitesands implemented Pesapal Payment Processing to integrate Pesapal's booking and payment engine with its Oracle property management system at the Mombasa resort. The deployment focused on streamlining online bookings and contactless payment flows to support front desk and finance operations within the hospitality environment. The implementation configured Pesapal's booking and payment engine to accept advance payments and process contactless transactions, with payment capture and settlement workflows tied into property folio management. Functional configuration emphasized automated bill clearing and check-out settlement to reduce manual posting and align reservation, payment, and folio records. Pesapal was integrated directly with the Oracle property management system, enabling synchronous updates of reservation status and automatic bill clearing in the PMS. Operational coverage included the Mombasa resort's hospitality and finance teams, specifically front desk operations, revenue accounting, and guest services. System-to-system connectivity routed advance payments through Pesapal and triggered automatic folio settlement on check-out, requiring adjustments to operational workflows and payment handling procedures. The integration enabled advance payments, faster check-outs and automatic bill clearing in the PMS, improving operational efficiency and guest service as stated.
IT Decision Makers and Key Stakeholders at Sarova Whitesands
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Sarova Whitesands Executives
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FAQ - APPS RUN THE WORLD Sarova Whitesands Technographics

Sarova Whitesands is a Leisure and Hospitality organization based in Kenya, with around 180 employees and annual revenues of $45.0 million.

Sarova Whitesands operates a diverse technology stack with applications such as Pesapal, covering areas like Payment Processing.

Sarova Whitesands has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Pesapal.

Sarova Whitesands recently adopted applications including Pesapal in 2023, highlighting its ongoing modernization strategy.

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