STC (Saudi Telecom Company)
King Abdulaziz Complex Imam Mohammed Bin Saud Street Al Mursalat Area,
Riyadh, 11652,
Saudi Arabia
Riyadh, 11652,
Saudi Arabia
966 114 55 5555
Communications
STC (Saudi Telecom Company) Technographics
STC (Saudi Telecom Company) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by STC (Saudi Telecom Company) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19790 STC (Saudi Telecom Company) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that STC (Saudi Telecom Company) has purchased the following applications: Oracle e-Business Suite Accounts Payable for AP Automation in 2013, Oracle Cloud HCM for Core HR in 2016, Genesys Enterprise Workload Management for Business Process Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems STC (Saudi Telecom Company) is running and its propensity to invest more and deepen its relationship with Oracle , Genesys , IFS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing STC (Saudi Telecom Company) revenues, which have grown to $19.29 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for STC (Saudi Telecom Company) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
STC (Saudi Telecom Company) Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle e-Business Suite Accounts Payable | AP Automation | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, STC implemented Oracle e-Business Suite Accounts Payable to automate and standardize lease payment processing for its communications tower estate, classifying the deployment as AP Automation. The Oracle e-Business Suite Accounts Payable rollout was positioned to remove manual bottlenecks in invoice capture, approval workflows, and electronic payment execution.
The implementation integrated Oracle Property Manager with Oracle Purchasing and Oracle Payables to synchronize lease contract and procurement data, and to automate invoice generation and approval. Oracle e-Business Suite Accounts Payable was configured to automatically enter and approve communication tower lease invoices, eliminating the need for monthly purchase orders for tower leases and enabling electronic funds transfers to authorize and execute payments.
Operational coverage focused on lease and payments workflows for thousands of communications towers that STC leases from hundreds of providers, extending across finance, accounts payable, procurement, and lease administration functions. The integration linked contract records from Oracle Property Manager into accounts payable transaction processing, preserving unique contractual obligations tied to each tower lease.
Governance changes included the removal of monthly purchase order issuance for tower leases, the introduction of automated invoice entry and approval rules in Oracle Payables, and the use of EFTs for direct payment settlement. As noted by STC leadership, the integrated Oracle solution enabled more efficient management of tower leases and ensured compliance with the distinct contractual terms associated with hundreds of providers.
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ERP Financial | ERP Financial Management |
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2012 | 2013 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | Fusion Global Solutions | 2016 | 2016 |
In 2016, STC implemented Oracle Cloud HCM as its Core HR platform, establishing Oracle Cloud HCM as the central human capital management system for Saudi Telecom Company. The deployment is explicitly identified as an Oracle Cloud HCM implementation in the Core HR category and was executed with Fusion Global Solutions as the implementation partner.
The engagement leveraged Core HR capabilities and standard Oracle HCM Cloud functional areas, with configuration work aligned to Talent Management, HCM Security, Compensation Management, Absence Management, and Time&Labor. Oracle Cloud HCM configuration focused on workforce records, role based access controls, compensation and absence workflows, and talent and performance workflows consistent with Oracle HCM Cloud functional patterns.
Architecturally the implementation used Oracle Cloud HCM as a cloud hosted, centralized HR system of record for STC, supporting HR operations for the company in Saudi Arabia and the company employee population of approximately 19,790. The implementation narrative and delivery model from Fusion Global Solutions indicate a SaaS oriented deployment, centralized master data management for employee lifecycle processes, and packaged cloud configuration rather than bespoke on premise components.
Fusion Global Solutions acted as the system integrator and practice lead, delivering Oracle HCM Cloud implementation services, training and application governance. FGS responsibilities included configuration, HCM security design, training deliveries on behalf of Oracle University, and rollout practices intended to reduce risk and accelerate subsequent releases, following established Oracle HCM Cloud implementation methodologies.
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Genesys | Legacy | Genesys Enterprise Workload Management | Business Process Management | ERP Services and Operations | Integration, Services And Technologies | 2016 | 2017 |
In 2016, STC implemented Genesys Enterprise Workload Management as part of a Business Process Management deployment. Integration, Services And Technologies implemented Genesys-based customer experience and workload distribution solutions for STC to improve telecommunications customer service and digital channels across the Middle East.
The deployment used Genesys Enterprise Workload Management modules for task-routing and workload distribution, configured to support channel-aware routing for voice and web chat, queue prioritization and dynamic task assignment to align agent skills with demand. Configuration focused on workload distribution logic, rule-based routing and real-time queue management consistent with Business Process Management functional workflows.
Integration, Services And Technologies executed regional deployments across STC contact center operations, integrating the workload management layer into STC's customer engagement channels and centralized contact center operations. The implementation covered operational workflows for contact center departments and digital support channels, instrumenting routing governance and real-time operational telemetry.
Rollout was organized as a phased regional deployment with centralized governance over routing policies and workforce coordination, shifting operational ownership toward automated task assignment and queue management. The partner reported that the Genesys Enterprise Workload Management deployment contributed to a reported 17% NPS uplift, 15% reduction in agent staffing and a 62% improvement in web chat SLA.
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Field Service Management | ERP Services and Operations |
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2019 | 2019 |
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OSS/BSS | ERP Services and Operations |
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2016 | 2016 |
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Real Estate Property Management | ERP Services and Operations |
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2012 | 2012 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2012 | 2012 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2013 | 2013 |
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Supply Chain Management | SCM |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2015 | 2015 |
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Customer Loyalty | CRM |
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2003 | 2003 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2015 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2016 |
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Sourcing | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2013 | 2013 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2020 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Data Warehouse Appliance | IaaS |
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2016 | 2016 |
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Database Management | IaaS |
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2015 | 2015 |
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Database Management | IaaS |
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2025 | 2025 |
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Network Management and Monitoring | IaaS |
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2019 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at STC (Saudi Telecom Company)
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by STC (Saudi Telecom Company) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from STC (Saudi Telecom Company) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the STC (Saudi Telecom Company) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD STC (Saudi Telecom Company) Technographics
STC (Saudi Telecom Company) is a Communications organization based in Saudi Arabia,
with around 19790 employees and annual revenues of $19.29 billion.
STC (Saudi Telecom Company) operates a diverse technology stack with applications such as
Oracle e-Business Suite Accounts Payable, Oracle Cloud HCM and Genesys Enterprise Workload Management,
covering areas like AP Automation, Core HR and Business Process Management.
STC (Saudi Telecom Company) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Genesys.
STC (Saudi Telecom Company) recently adopted applications including
Oracle Database Exadata Cloud@Customer in 2025, Teads Platform in 2023 and Xandr Invest (ex AppNexus DSP) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of STC (Saudi Telecom Company)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates STC (Saudi Telecom Company)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete STC (Saudi Telecom Company) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.