Savannah, 31401, GA,
United States
Savannah City Hall Technographics
Savannah City Hall Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Savannah City Hall and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Savannah City Hall employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Savannah City Hall has purchased the following applications: Infor Lawson for ERP Financial in 2013, Zoom for Audio Video and Web Conferencing in 2021, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Savannah City Hall is running and its propensity to invest more and deepen its relationship with Infor , Zoom Video Communications , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Savannah City Hall revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Savannah City Hall intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Savannah City Hall Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, Savannah City Hall expanded its Infor Lawson ERP Financial footprint by adding Infor Enwisen Payroll and Infor Enwisen Employee/Manager Self-Service as extensions of its existing Infor Lawson Financials, Budgeting & Planning, Strategic Sourcing, and Contract Management solutions. The deployment targeted municipal finance and human resources workflows across city government operations, positioning Infor Lawson ERP Financial as the connective layer between workforce administration and fiscal systems.
The implementation configured Infor Enwisen Payroll and Infor Enwisen Employee/Manager Self-Service within the broader Infor Enwisen Human Resource Management suite to enable automated data sharing and eliminate duplicate manual entry. Functional capabilities implemented included payroll processing integration, employee and manager self-service for benefits selection during open enrollment, and automated HR workflows that route transactions and approvals to reduce administrative overhead.
Integrations were established to link the Enwisen HCM components with the citys Infor Lawson Financials and related modules, enabling HR pay and benefit data to flow into budgeting and contract management processes. The Enwisen applications were also connected to third party benefit providers to streamline benefits administration, and integrated with Microsoft Office tools to simplify data extraction and analysis for decision support in finance and HR.
Governance and process changes emphasized automated workflows and self-service adoption so Human Resources staff could focus on higher value work rather than manual data entry. City of Savannah stakeholders reported that integrating the Infor products increased efficiency, saved time and cleaned up data, a result aligned with the municipal selection criteria for government specific, out of the box flexibility to support future growth.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Savannah City Hall deployed Zoom as its Audio Video and Web Conferencing solution. The Zoom application is embedded on the municipal website to provide direct web conferencing access for city business and public meetings, establishing a publicly reachable join point for virtual council sessions and departmental events.
Configuration emphasizes core web conferencing capabilities consistent with Audio Video and Web Conferencing, including video meetings, participant join via embedded links, screen sharing, and session recording using the Zoom application. Operational ownership is managed by city IT and meeting administrators who control scheduling, access permissions, and publication of meeting links on the website, aligning municipal collaboration and public engagement workflows with the embedded Zoom presence on Savannah City Hall’s site.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Savannah City Hall implemented DocuSign eSignature as a Digital Signing solution on its public website. The deployment places DocuSign eSignature within citizen-facing web forms to enable online signature capture for municipal transactions and to support electronic acceptance of permits and service agreements.
The implementation uses core eSignature capabilities, including embedded signing, document routing and templating, signer authentication, and audit trail generation provided by DocuSign eSignature. Configuration work focused on reusable templates for recurring form types and automated routing rules to direct signed documents to the appropriate municipal approvers.
Integration is executed directly into the Savannah City Hall website so users can complete and sign documents without leaving the site, leveraging embedded signing components to streamline user flows. Operational coverage emphasizes citizen-facing transactions and internal municipal workflows, with governance controls around signer identity verification, user permissioning, and retention of signed records for municipal compliance.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Citizen Engagement | CRM |
|
2015 | 2015 |
|
|
|
|
|
Citizen Engagement | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2021 | 2021 |
|
PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2020 | 2020 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Savannah City Hall
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Savannah City Hall Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||