AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Savvy Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2018 2018
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Aspect Software Legacy Aspect Via Call Center CRM n/a 2018 2018 In 2018, Savvy implemented Aspect Via as its Customer Engagement Platform to centralize cloud-based contact center capabilities and modernize customer interaction handling. The deployment used Aspect Via cloud architecture to provide a scalable, feature-extensible environment that supports the organization’s customer service needs as it grows. Aspect Via was configured to deliver core customer engagement modules including multichannel interaction handling, intelligent contact routing, an agent workspace focused on productivity, and reporting and administration capabilities. Configuration emphasized agent productivity tools and workflow automation consistent with Customer Engagement Platform functional expectations, enabling the company to add features and functionality without on-premises change cycles. Operational scope focused on Savvy’s customer service and client support functions within its Australian operations, with a phased enablement approach for agent teams and supervisors. The implementation produced the stated outcomes of more effective management of customer interactions and optimized agent productivity, while preserving the ability to incrementally enable additional customer service capabilities through the cloud-based Aspect Via platform.
Customer Experience CRM 2018 2018
Marketing Automation CRM 2021 2021
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Transactional Email PaaS 2018 2018
IT Decision Makers and Key Stakeholders at Savvy
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Savvy Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Savvy Technographics

Savvy is a Professional Services organization based in Australia, with around 50 employees and annual revenues of $10.0 million.

Savvy operates a diverse technology stack with applications such as Amazon EC2, Aspect Via and Google Workspace (Formerly Google G-Suite), covering areas like Application Hosting and Computing Services, Call Center and Collaboration.

Savvy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amazon Web Services (AWS), Aspect Software and Google.

Savvy recently adopted applications including Cloudflare CDN in 2021, ActiveCampaign in 2021 and Amazon CloudFront in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Savvy’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Savvy’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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