Savvy
Level 1, 145 The Parade,
Norwood, 5067, SA,
Australia
Norwood, 5067, SA,
Australia
61 1300 974 066
Professional Services
Savvy Technographics
Savvy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Savvy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Savvy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Savvy has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Aspect Via for Call Center in 2018, Amazon SES for Transactional Email in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Savvy is running and its propensity to invest more and deepen its relationship with Google , Aspect Software , Feefo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Savvy revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Savvy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Savvy Tech Stack and Enterprise Applications
Savvy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Savvy implemented Google Workspace (Formerly Google G-Suite) for Collaboration. The deployment covered a 50 person professional services firm based in Australia and established Google Workspace as the primary productivity and collaboration platform for the organization.
The implementation included core Collaboration capabilities such as Gmail for corporate email, Google Calendar for scheduling, Google Drive and Shared Drives for file storage, Docs Sheets and Slides for document collaboration, and Google Meet for conferencing. Administration was managed through the Google Workspace Admin console, with standard account provisioning and group management configured to match departmental structures.
Operational scope addressed client delivery teams and internal functions including project collaboration, internal communications, and basic administrative IT functions. Governance elements aligned with the Collaboration category were applied, including domain management, centralized user provisioning, role based admin settings, and administrative controls such as two step verification and access control policies.
Google Workspace (Formerly Google G-Suite) was instrumented as the central collaboration layer supporting Savvy professional services workflows, document co authoring, and corporate email routing. The configuration reflects a category aligned implementation model for small professional services firms using Collaboration software to unify productivity, scheduling, and file sharing across a single Australian site.
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Savvy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aspect Software | Legacy | Aspect Via | Call Center | CRM | n/a | 2018 | 2018 |
In 2018, Savvy implemented Aspect Via as its Customer Engagement Platform to centralize cloud-based contact center capabilities and modernize customer interaction handling. The deployment used Aspect Via cloud architecture to provide a scalable, feature-extensible environment that supports the organization’s customer service needs as it grows.
Aspect Via was configured to deliver core customer engagement modules including multichannel interaction handling, intelligent contact routing, an agent workspace focused on productivity, and reporting and administration capabilities. Configuration emphasized agent productivity tools and workflow automation consistent with Customer Engagement Platform functional expectations, enabling the company to add features and functionality without on-premises change cycles.
Operational scope focused on Savvy’s customer service and client support functions within its Australian operations, with a phased enablement approach for agent teams and supervisors. The implementation produced the stated outcomes of more effective management of customer interactions and optimized agent productivity, while preserving the ability to incrementally enable additional customer service capabilities through the cloud-based Aspect Via platform.
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Savvy PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2018 | 2018 |
In 2018, Savvy implemented Amazon SES for Transactional Email on its public website. The deployment uses Amazon Web Services infrastructure with Amazon SES serving as the primary SMTP and API-based outbound mail layer for account notifications, password resets, and other transactional messaging from the site.
The implementation configures both SMTP and HTTP API integration options, and employs template management for consistent message formatting. Core configuration work included domain verification and DNS records such as SPF and DKIM, bounce and complaint handling with suppression list management, and standard sending quota provisioning associated with the Amazon SES account.
Operational integration is focused on the website, with developer workflows built around API or SMTP calls from the web application into Amazon SES, and operational ownership split between engineering and customer-facing teams for template updates and incident response. Monitoring and logging are handled through AWS console capabilities and delivery feedback channels, with webhook or callback endpoints used to capture bounce and complaint events for downstream processing.
Governance practices established during rollout include verified sending domains, defined sending policies, and routine reputation and quota checks. Ongoing operational activities center on template governance, suppression list maintenance, bounce and complaint handling, and maintaining compliance with anti-spam controls while Amazon SES remains the Transactional Email service for Savvy in Australia.
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Savvy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Savvy
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Savvy Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Savvy IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Savvy digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Savvy Technographics
Savvy is a Professional Services organization based in Australia,
with around 50 employees and annual revenues of $10.0 million.
Savvy operates a diverse technology stack with applications such as
Google Workspace (Formerly Google G-Suite), Aspect Via and Amazon SES,
covering areas like Collaboration, Call Center and Transactional Email.
Savvy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, Aspect Software and Amazon Web Services (AWS).
Savvy recently adopted applications including
ActiveCampaign in 2021, Cloudflare CDN in 2021 and Amazon CloudFront in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Savvy’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Savvy’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Savvy technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.