SAY Media
180 Townsend St.,
San Francisco, 94107, CA,
United States
San Francisco, 94107, CA,
United States
1 415-738-5100
Communications
SAY Media Technographics
SAY Media Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SAY Media and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 SAY Media employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SAY Media has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, Zendesk Service for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SAY Media is running and its propensity to invest more and deepen its relationship with Oracle , Google , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SAY Media revenues, which have grown to $42.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SAY Media intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SAY Media Tech Stack and Enterprise Applications
SAY Media ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, SAY Media implemented Oracle NetSuite ERP. The deployment targeted core finance and accounting activities under the ERP Financial category to centralize transactional accounting and period close orchestration for the companys United States operations.
The implementation used Oracle NetSuite ERP as a cloud native SaaS financial backbone, configured to provide a single system of record for general ledger and subledger transactions. Functional modules implemented included general ledger, accounts payable, accounts receivable, billing and revenue accounting, fixed asset management, and financial reporting, with configuration focused on chart of accounts standardization and close calendar automation.
Integrations were implemented at the transaction interface and data export layers to support downstream reporting and operational workflows, with the ERP Financial instance serving as the authoritative source for finance data. Operational coverage centered on finance and accounting teams, extending to revenue operations and procurement workflows that depend on ledger accuracy and billing data.
Governance work included establishing an enterprise chart of accounts, role based access controls within Oracle NetSuite ERP, and standardized month end processes to align cross functional owners. Rollout sequencing emphasized phased module activation and process documentation to embed new finance workflows into SAY Medias operating rhythm.
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SAY Media Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, SAY Media adopted Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. SAY Media uses Google Workspace (Formerly Google G-Suite) to provide cloud-hosted email, calendar, Drive storage, and real-time document collaboration across the company.
The deployment is structured around Google Workspace administrative controls, with configuration of Gmail, Google Calendar, Google Drive, Docs, Sheets, and Slides to support editorial, marketing, and operations workflows. Centralized administration through the Google Workspace console is used for user provisioning, group management, shared drives, storage quotas, and basic access controls consistent with Collaboration category functionality.
Operational coverage is company-wide for SAY Media's approximately 300 employees in the United States, supporting core business functions such as content production, advertising operations, product, and corporate communications. The presence of Google Workspace artifacts is observable on SAY Media’s public site, indicating integrated use of Google Workspace accounts and collaboration tooling in external and internal workflows.
Governance for the implementation centers on domain management and administrator role segmentation within the Google Workspace console, along with policy configuration for data retention, sharing settings, and account lifecycle procedures. Ongoing operational practice emphasizes centralized administration and standard collaboration workflows to maintain consistent usage across departments.
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SAY Media CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, SAY Media implemented Zendesk Service as its Customer Support platform on the company website. The deployment leverages Zendesk Service cloud-hosted ticketing and a web widget to capture inbound customer queries and to provide self-service articles, and the configuration centers on core Customer Support functions including ticket management, knowledge base publishing, and workflow automation consistent with the category. Zendesk Service is configured to route web-originated tickets to the support queues and to surface contextual help within site pages for end users.
Operational scope covers SAY Media's customer support organization and website operations, using the website integration for incident intake and knowledge delivery. Governance focused on defining ticket routing rules, support tiers, and escalation workflows to align with existing support processes, and the implementation emphasizes web-originated ticket capture and self-service content management as primary operational capabilities.
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2005 | 2005 |
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SAY Media PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2016 | 2016 |
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SAY Media IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at SAY Media
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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VP of operations | VP | Operations | |
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CTO, Co-Founder | CXO | Finance | |
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CEO | CXO | Finance | |
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Apps Being Evaluated by SAY Media Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SAY Media IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SAY Media digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD SAY Media Technographics
SAY Media is a Communications organization based in United States,
with around 300 employees and annual revenues of $42.0 million.
SAY Media operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Google Workspace (Formerly Google G-Suite) and Zendesk Service,
covering areas like ERP Financial, Collaboration and Customer Support.
SAY Media has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Google and Zendesk.
SAY Media recently adopted applications including
Amazon EC2 in 2019, Amazon CloudFront in 2019 and Zendesk Service in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SAY Media’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SAY Media’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SAY Media technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.