Saybrook, 6475, CT,
United States
Saybrook Point Inn, Marina & Spa Technographics
Saybrook Point Inn, Marina & Spa Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Saybrook Point Inn, Marina & Spa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Saybrook Point Inn, Marina & Spa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Saybrook Point Inn, Marina & Spa has purchased the following applications: Agilysys IG Flex for Point Of Sale in 2017, Microsoft 365 for Collaboration in 2015, CartStack for Shopping Cart Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Saybrook Point Inn, Marina & Spa is running and its propensity to invest more and deepen its relationship with Agilysys , SABRE , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Saybrook Point Inn, Marina & Spa revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Saybrook Point Inn, Marina & Spa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Saybrook Point Inn, Marina & Spa Tech Stack and Enterprise Applications
Saybrook Point Inn, Marina & Spa ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agilysys | Legacy | Agilysys IG Flex | Point Of Sale | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Saybrook Point Inn, Marina & Spa deployed Agilysys IG Flex as its Point of Sale solution to centralize transaction capture across the property and support guest-facing operations. Saybrook Point Inn, Marina & Spa implemented Agilysys IG Flex to support Point of Sale functions across food and beverage, spa, marina retail, and guest services, aligning the application to operational workflows that touch front desk folios and outlet revenue streams.
The implementation configured core Point of Sale capabilities typical for hospitality environments, including outlet-specific menu and pricing management, table and order management for restaurants, spa and service order entry, retail checkout, payment processing, and consolidated reporting and audit trails. Agilysys IG Flex was provisioned to run on property POS terminals and handheld order entry devices, with role-based access controls and outlet-level configuration to reflect differing service models across the inn, marina, and spa.
Operational governance emphasized centralized configuration and procedural standardization, with phased rollout across outlets and staff training to align point of sale workflows with guest service protocols. The deployment aimed to increase flexibility and improve personal guest services by unifying transaction handling and simplifying outlet operations through Agilysys IG Flex Point of Sale functionality.
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Reservation and Booking Management | ERP Services and Operations |
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2018 | 2019 |
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Reservation and Booking Management | ERP Services and Operations |
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2015 | 2015 |
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Saybrook Point Inn, Marina & Spa Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Saybrook Point Inn, Marina & Spa implemented Microsoft 365 for Collaboration. The deployment consolidated core communication and document workflows across the hospitality business, unifying email, calendars, meeting coordination, and shared document libraries to support front desk operations, spa and marina administration, events, and central back office functions. Public site signals indicate Microsoft 365 components are also present on their website.
The Microsoft 365 implementation is delivered as a cloud hosted tenant with tenant level administration, identity managed access, and policy controls governing user provisioning and device access. Functional capabilities in use align with Collaboration category workflows and include Exchange Online for email, SharePoint and OneDrive for document management and intranet content, and Teams for real time collaboration. Governance is organized through centralized admin controls and role based access to manage staff access at the property in the United States.
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Saybrook Point Inn, Marina & Spa eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CartStack | Legacy | CartStack | Shopping Cart Management | eCommerce | n/a | 2017 | 2017 |
In 2017, Saybrook Point Inn, Marina & Spa implemented CartStack to support online booking and ancillary sales on its public website. CartStack is deployed as the Shopping Cart Management solution on the Saybrook website, providing client-side cart persistence, abandoned cart recovery, and session tracking capabilities. The implementation establishes CartStack as the primary Shopping Cart Management application for the property's online storefront and checkout touchpoints.
The deployment uses an embedded site JavaScript snippet to capture cart state, trigger email capture prompts, and flag abandoned checkout events for recovery workflows. Operational scope covers the hotel's direct booking pages and ancillary product flows, impacting online sales, marketing, and revenue operations teams. Governance is managed by the web and commerce teams, with instrumentation focused on cart event telemetry and checkout workflow orchestration.
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Saybrook Point Inn, Marina & Spa CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Saybrook Point Inn, Marina & Spa ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Saybrook Point Inn, Marina & Spa PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Saybrook Point Inn, Marina & Spa IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Saybrook Point Inn, Marina & Spa
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Apps Being Evaluated by Saybrook Point Inn, Marina & Spa Executives
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