List of Agilysys IG Flex Customers
Alpharetta, 30005, GA,
United States
Since 2010, our global team of researchers has been studying Agilysys IG Flex customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Agilysys IG Flex for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Agilysys IG Flex for Point Of Sale include: Grand Casino Mille Lacs & Hinckley, a United States based Leisure and Hospitality organisation with 3000 employees and revenues of $600.0 million, Town and Country Resort, a United States based Leisure and Hospitality organisation with 650 employees and revenues of $85.0 million, The Mark Hotel, a United States based Leisure and Hospitality organisation with 400 employees and revenues of $70.0 million, Saybrook Point Inn, Marina & Spa, a United States based Leisure and Hospitality organisation with 300 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using Agilysys IG Flex, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Agilysys IG Flex customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Grand Casino Mille Lacs & Hinckley | Leisure and Hospitality | 3000 | $600M | United States | Agilysys | Agilysys IG Flex | Point Of Sale | 2016 | n/a |
In 2016 Grand Casino Mille Lacs and Grand Casino Hinckley implemented Agilysys IG Flex as their Point of Sale solution to standardize transaction processing and payment services across both tribal gaming properties. The deployment targeted property-level operations and was scoped to unify point of sale workflows across gaming floor outlets, food and beverage points of sale, retail outlets, and back-of-house transaction processing.
Agilysys IG Flex was configured to provide core Point of Sale capabilities including real-time transaction capture, integrated payment services, item-level order entry, consolidated sales reporting, and back-office reconciliation. Configuration work emphasized menu and item mapping, tender workflows for casino-specific payment types, and role-based access for cashiering and supervisory functions consistent with Point of Sale operational requirements.
Operational coverage included a staged rollout across Grand Casino Mille Lacs and Grand Casino Hinckley, with centralized transaction management and consolidated reporting to support operations and finance teams. Governance centered on standardized POS procedures, cashier training across departments, and operational controls for payments and revenue capture, aligning Agilysys IG Flex with the casinos operational and financial workflows.
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Saybrook Point Inn, Marina & Spa | Leisure and Hospitality | 300 | $50M | United States | Agilysys | Agilysys IG Flex | Point Of Sale | 2017 | n/a |
In 2017, Saybrook Point Inn, Marina & Spa deployed Agilysys IG Flex as its Point of Sale solution to centralize transaction capture across the property and support guest-facing operations. Saybrook Point Inn, Marina & Spa implemented Agilysys IG Flex to support Point of Sale functions across food and beverage, spa, marina retail, and guest services, aligning the application to operational workflows that touch front desk folios and outlet revenue streams.
The implementation configured core Point of Sale capabilities typical for hospitality environments, including outlet-specific menu and pricing management, table and order management for restaurants, spa and service order entry, retail checkout, payment processing, and consolidated reporting and audit trails. Agilysys IG Flex was provisioned to run on property POS terminals and handheld order entry devices, with role-based access controls and outlet-level configuration to reflect differing service models across the inn, marina, and spa.
Operational governance emphasized centralized configuration and procedural standardization, with phased rollout across outlets and staff training to align point of sale workflows with guest service protocols. The deployment aimed to increase flexibility and improve personal guest services by unifying transaction handling and simplifying outlet operations through Agilysys IG Flex Point of Sale functionality.
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The Mark Hotel | Leisure and Hospitality | 400 | $70M | United States | Agilysys | Agilysys IG Flex | Point Of Sale | 2016 | n/a |
In 2016, The Mark Hotel implemented Agilysys IG Flex as its Point of Sale application to consolidate guest-facing transactions and centralize reporting across hotel operations. The deployment targeted front-of-house food and beverage outlets and supporting back-office functions, placing the Agilysys IG Flex Point of Sale system at the center of transactional workflows and operational data capture.
Agilysys IG Flex was configured with an accessible user interface, native configuration tools, and built-in reporting capabilities, reflecting the InfoGenesis heritage noted by the hotel IT director. Functional capabilities included order capture and transaction processing, menu and pricing configuration, role-based terminal configuration, and operational reporting and analytics consistent with Point of Sale requirements.
The implementation emphasized ease of integration and usability, the IT director reporting that the system is easy to learn and easy to integrate with other solutions. Operational governance combined IT ownership of configuration and reporting with operations-led change management and staff training, enabling the hotel to standardize point of sale workflows while maintaining integration points to property management, accounting, and external payment processing systems where required.
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Leisure and Hospitality | 650 | $85M | United States | Agilysys | Agilysys IG Flex | Point Of Sale | 2015 | n/a |
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