Sberbank Digital Transformation Initiatives

About the Customer

Sberbank is a universal commercial bank with over 100 million individuals and about 1 million enterprises. The staff of the Savings Bank is more than 245 thousand people. Sberbank offers the widest selection of banking services for retail customers: from traditional deposits and various types of loans to bank cards, money transfers, bank insurance, and brokerage services.

Scope and Challenges

Sberbank has selected SAP SuccessFactors solutions to manage its workforce of 230,000 employees, marking the largest completed cloud project in Russia.

Using SAP SuccessFactors the cloud-based HR software plans to unit all Russia-based employees of the bank in a single digital space, creating a single internal labor force. 

Outcome and Implications

The scale of the bank's business opens up broad prospects for its employees for development, professional and career growth. Sberbank and SAP have completed a major HR digital transformation project for the bank, based on SAP SuccessFactors cloud solution, in a move to improve the quality of the bank’s personnel management processes, in accordance with its 2020 transformation strategy.

Benefits include are improving employee recruitment and training, achieving transparent career planning and development, creating a new model of competencies and developing the corporate culture.


“Sberbank’s main aim is to reach a new level of competitiveness that will enable us to compete with global tech companies while maintaining our status as the number one bank for individuals and businesses,” ...“We plan to achieve this aim by scaling up our business and increasing profits and efficiency while increasing flexibility, speed, and client-centricity by introducing new technology and cultivating a new sort of employee.” - said Yulia Chupina, Deputy Chairman of the Executive board at Sberbank.

19 Vavilova St.
Moscow, 117997 , x
7 495-957-58-62
Industry Employees Revenue
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Enterprise Software and Cloud Applications Purchased by Sberbank

Vendor Old Product New Product Function Market Users VAR/SI When Live
SAP Legacy Applications SAP SuccessFactors Employee Central Human Capital Management HCM 270000 SAP Consulting 2017 2018

IT Decision Makers and Key Stakeholders at Sberbank

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