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SBI Life Insurance
Location
Natraj, M. V. Road 5th Floor Western Express Highway Junction Andheri (East),
Mumbai, 400069,
India
Website
https://www.sbilife.co.in/
Phone
91 22 6191 0000
Artw industry
Insurance
Employee
Revenue

SBI Life Insurance Technographics

SBI Life Insurance Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by SBI Life Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 26355 SBI Life Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that SBI Life Insurance has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2011, SAP HCM Personnel Administration for Core HR in 2008, Artivatic Alfred for Insurance Claims Management in 2024 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems SBI Life Insurance is running and its propensity to invest more and deepen its relationship with SAP , Talentpool , Artivatic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing SBI Life Insurance revenues, which have grown to $13.64 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SBI Life Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

SBI Life Insurance Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP ERP ECC 6.0 ERP Financial ERP Financial Management n/a 2011 2011
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP HCM Personnel Administration Core HR HCM n/a 2008 2008
Core HR HCM 2008 2008
Recruiting, Applicant Tracking System HCM 2014 2014
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Artivatic Legacy Artivatic Alfred Insurance Claims Management ERP Services and Operations n/a 2024 2024
In 2024, SBI Life Insurance implemented Artivatic Alfred, Apps Category . The deployment focuses on automating insurance claims and finance workflows within SBI Life's India operations, reflecting Artivatic's customer listing that identifies SBI Life as a major insurer user of its platforms. The implementation indicates use of the Artivatic Alfred claims automation capabilities, inferred from vendor product descriptions and customer listing rather than a public SBI Life case study explicitly naming the module. Configuration work is described in vendor materials as aligning rule-based decisioning, document ingestion and classification, claims adjudication orchestration, exception routing, and straight through processing to reduce manual intervention in claims handling. Operational coverage centers on claims and finance process areas across SBI Life's India footprint, with the platform positioned to handle intake automation, automated decision support, and downstream handoffs to finance workflows. No specific third party integrations are disclosed in source materials, so the narrative focuses on claim lifecycle automation and workflow orchestration within insurer operations. Governance and rollout detail is limited in public vendor materials, however Artivatic reports outcomes including large reductions in manual intervention and faster turnaround time for claims, as stated in vendor communications. Module attribution to Artivatic Alfred is an inference drawn from the vendor listing and product descriptions rather than direct SBI Life documentation.
Blockchain
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Blockchain Platform Blockchain 2018 2018
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2020 2020
Customer Experience, CRM, Sales Engagement CRM 2024 2024
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Lifecycle Management ITSM 2011 2011
IT Service Management ITSM 2012 2012
IT Service Management ITSM 2013 2013
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2018 2018
Physical Security
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Physical Security Outsourcing Physical Security 2016 2016
Video Security Cameras Physical Security 2017 2017
Video Security Cameras Physical Security 2017 2017
IT Decision Makers and Key Stakeholders at SBI Life Insurance
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by SBI Life Insurance Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD SBI Life Insurance Technographics

SBI Life Insurance is a Insurance organization based in India, with around 26355 employees and annual revenues of $13.64 billion.

SBI Life Insurance operates a diverse technology stack with applications such as SAP ERP ECC 6.0, SAP HCM Personnel Administration and Artivatic Alfred, covering areas like ERP Financial, Core HR and Insurance Claims Management.

SBI Life Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP and Artivatic.

SBI Life Insurance recently adopted applications including Artivatic Alfred in 2024, Artivatic Mio in 2024 and CRMnext in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of SBI Life Insurance’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates SBI Life Insurance’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete SBI Life Insurance technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.