AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Scale Insights Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Document360 Legacy Document360 Document Management Content Management n/a 2023 2023
In 2023, Scale Insights implemented Document360 as its Document Management solution and embedded Document360 on its public website to host client-facing knowledge and internal documentation. The implementation leverages Document360 knowledge base capabilities including structured content authoring, version control, full-text search, and role-based access control to support a small professional services firm of about 10 employees. Document360 serves both external documentation published on the website and internal playbooks for consultants, aligning the application to core business functions of knowledge management, client onboarding, and delivery operations. Configuration focused on content categories, hierarchical article organization, markdown and WYSIWYG authoring, and content lifecycle controls to manage publishing and revisions. Governance was organized around role-based permissions and author-review-publish workflows to keep a compact team coordinated, with administrative control retained within operations. The deployment is web-hosted as part of the company site and functions as the authoritative Document Management source for documentation and FAQs used by client-facing teams.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2019 2019
Tag Management CRM 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Scale Insights

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Scale Insights Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Scale Insights IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Scale Insights digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Scale Insights Technographics
Scale Insights is a Professional Services organization based in Singapore, with around 10 employees and annual revenues of $2.0 million.
Scale Insights operates a diverse technology stack with applications such as Freshdesk Messaging (Formerly Freshchat), Google Workspace (Formerly Google G-Suite) and Document360, covering areas like Chatbots and Conversational AI, Collaboration and Document Management.
Scale Insights has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Freshworks, Google and Document360.
Scale Insights recently adopted applications including Document360 in 2023, Google Workspace (Formerly Google G-Suite) in 2022 and Freshdesk Messaging (Formerly Freshchat) in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Scale Insights’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Scale Insights’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Scale Insights technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.